Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great help to homemakers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 960 series allows me to do other things while it cleans. It is like having a built in maid.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Roomba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great on my hardword floors. Impressive mapping and app control.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Roomba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I'm still learning about all the features. So far, it is easy to maintain.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Nice Roomba!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, using daily and it is very seamless. Best quality for the price
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 4 out of 5 stars
Great for tile or hardwood floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is great for everyday cleaning on tile or hardwood. It picks up the dog hair great. Still have to use big vacuum on carpeted areas.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Does all and more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a life saver!!! Running once a day with 2 dogs. Still work like a charm
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A must for pet owners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing changed our lives. We have 2 cats. You wouldnt even notice it now.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.-easy and convenient to use for regular maintenance. -i'd recommend getting a less expensive irobot. -even though i used the 'area' feature multiple times, i still need a regular vacuum cleaner for heavy duty cleaning by entry doors (and for stairs). -the tab/lock on the filter cover cracked within the first month. this was disappointing given the cost of the product. called irobot and they are sending another in the mail.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Goes under the couch and bed! Only complaint is it gets confused on dark rugs
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum. House always looks clean.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba is as advertised and more. So nice to put it on a schedule and watch it go. I am amazed at how thorough it cleans.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Roomba!! It does a great job, not perfect, but saves me a ton of time and so far works amazing!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally amazed at how well this product performs. We have carpet and tile and it does a super job on both.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a cheaper robotic vacuum. I am very happy with this workhorse. I have all hardwood floors and rumba cleans with ease. I find it to be quiet, with strong suction, overall it does a good job. My favorite part of this rumba is the ease of cleaning the brushes. I empty the bin daily, quickly wipe down the surface and insides. The rubber brushes pop out quickly and easily to clean.
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
SUPER SMART FOR A VACUUM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Definitely kind of pricey but worth it if you don't have time to vacuum.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
irobot is better than others
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is still working! we love him, he is working 3 days in a week.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Yahyah lee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my mom and she loves it. She is buying another one for upstairs
I would recommend this to a friend Rated 4 out of 5 stars
Works great, with a few caveats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba picks up plenty, the app works great, and is easy to set up and use. Only complaints are the bin is a bit small, though I have two large dogs so it fills quickly, and it has to charge itself 1-2 times to complete a job (~1200 sqft). I don't mind this because it means as the day goes on, high traffic areas are picked up multiple times, but it does run for a large portion of the day. It has gotten stuck a couple times, but overall, its very noticeable the improvement to the cleanliness of my homes floors.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Vacuum
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one of the original Roombas and it was pretty good. But this one is an amazing improvement.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Keeps my home clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job cleans under beds under tables love it I never vacuum anymore and people compliment how clean my house is
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product! We have two dogs who are constantly shedding. This product works better than I had imagined.
I would recommend this to a friend