Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Ecxelent machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it claims to do. Really good on both hard surfaces and carpets.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. You can control it with your phone. Huge improvement over previous modddls.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Roomba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I'm still learning about all the features. So far, it is easy to maintain.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Roomba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great on my hardword floors. Impressive mapping and app control.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Little vacuum
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very best helper in our home, it gets dust perfectly under the bed
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Excellent Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has really deep cleaned our carpets. We use it daily to keep dog hair from accumulating
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Nice Roomba!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, using daily and it is very seamless. Best quality for the price
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
very helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this long but so far so good. Its nice to have your home vacuumed when you get home.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Goes under the couch and bed! Only complaint is it gets confused on dark rugs
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love my IRobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my IRobot. We changed out our carpet to tile and the IRobot takes care of the tile beautifully. Great!!!!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Love this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product but it is not smart enough to go back to its home base before it loses its battery!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only regret about the Roomba is that I didn't have it sooner. It is unbelievable how much it cleans and does it all by itself. I call mine Robie and consider it not a luxury but a necessity. The 960 is Wi-Fi controllable and can do large areas or wherever you need a "pick up". Also there is a really useful addition do that you can have your Roomba avoid areas you don't want it to go to. I love it and wouldn't hesitate to recommend it.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product for a busy family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job we really enjoy having the house clean when we get home in the mornings.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a cheaper robotic vacuum. I am very happy with this workhorse. I have all hardwood floors and rumba cleans with ease. I find it to be quiet, with strong suction, overall it does a good job. My favorite part of this rumba is the ease of cleaning the brushes. I empty the bin daily, quickly wipe down the surface and insides. The rubber brushes pop out quickly and easily to clean.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleaner than ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Roomba to replace an older model that broke and it works even better than the first one.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Time Saving
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work roughly 10+ hour days and have 4 dogs at home with tile floors...this makes my life so much easier
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job transitioning from hardwood to carpet. Not to noisy!! Very happy with it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Does all and more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a life saver!!! Running once a day with 2 dogs. Still work like a charm
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A must for pet owners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing changed our lives. We have 2 cats. You wouldnt even notice it now.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Love the options, very handy and easy to use.
I would recommend this to a friend