Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Yahyah lee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my mom and she loves it. She is buying another one for upstairs
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Great at first.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at first but starts to loose suction and preciseness after a few months.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba works great! I am almost tempted to buy a second one for my office.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent product.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product quality. Easy setup. Vaccums very well. Really eases my workload.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid vacuum. Do yourself a favor and let this take care of the daily cleaning.
I would recommend this to a friend Rated 5 out of 5 stars
Upgraded to this Roomba, great decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an older 6xx that we used for about 5 years or so that worked great. It needed new tires and battery so instead of doing that decided to get a newer one. Deciding between the 675 and 960, decided to go with the 960 even though it was a couple hundred more. All I have to say it this one is greater than the great one we previously had. The navigation it uses is so much better than the 6xx family. Plus using the app is cool.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does a wonderful job. It is so easy to control through Alexa or your phone.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was given to me as a gift and it’s absolutely great!! Goes over my carpet and hard wood really well!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba does a great job of picking up dirt. It runs smoothly and clean-up isn't a hassle at all.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does very well and covers the floor very well. Gets in places I didn't think it would
I would recommend this to a friend Rated 5 out of 5 stars
Best purchase ever made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazingly smart vacuum. I have a 2500 sq foot ranch with all tile and area rugs. It gets literally every single space it can get to, even though it has to recharge twice to complete a full run. I also empty the bin each recharge, since I have 6 cats. It gets all the fur, stray litter, and other debris. I have ZERO COMPLAINTS. Keep it clean and it will not give you a lick of trouble. Take off edge clean for faster completion.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for pet dirt!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is AWESOME!!! It even picks up cat litter!! I recommend it 100% to everyone with animals!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Help for someone with tight schedules.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After training the vacumn and learning how to schedule with the APP, the vacuum became a pleasure.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent product!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of our best buys ever. Gotta love coming home to a well vacuumed house.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my neato with this roomba. Very happy with it. Works great. Nothing negative so far.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
She loves her roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this model we upgrade, and is Doing what is says. We tryed the Neado and it was a disaster. Very happy
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing works as advertised. Very few troubles. An occasional issue with the full bin but other than that very satisfied.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Necessity
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when you have a dog that sheds. Helps a lot between regular vacuuming.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Does get caught up on rugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes time to finish cleaning. It is quiet running. Glad I could empy the dirt out easy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Bought for a gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents really like the ease of use and does a great job. Would not have nothing but a roomba!!
I would recommend this to a friend