Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love my IRobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my IRobot. We changed out our carpet to tile and the IRobot takes care of the tile beautifully. Great!!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Ecxelent machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it claims to do. Really good on both hard surfaces and carpets.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Good daily cleaner!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient but will not pick up everything. Battery life could be improved.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well!! Great for picking up pet hair. Love this for everyday use
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. First ever irobot owned and it definetly met my expectations.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my neato with this roomba. Very happy with it. Works great. Nothing negative so far.
I would recommend this to a friend Rated 4 out of 5 stars
iRobot vacuum cleaner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful for general cleaning throughout the house. I still recommend using a physical vacuum cleaner for more suction power. The iRobot is great for everyday use. Turn it on and do other things. The only issue I've been having is that it won't connect to my phone correctly anymore, so I've been having to physically turn it on and off. Overall, great product. Highly recommend.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba does a great job of picking up dirt. It runs smoothly and clean-up isn't a hassle at all.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one a year ago. This second one was for my daughter. She loves it!
I would recommend this to a friend Rated 5 out of 5 stars
Best purchase ever made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazingly smart vacuum. I have a 2500 sq foot ranch with all tile and area rugs. It gets literally every single space it can get to, even though it has to recharge twice to complete a full run. I also empty the bin each recharge, since I have 6 cats. It gets all the fur, stray litter, and other debris. I have ZERO COMPLAINTS. Keep it clean and it will not give you a lick of trouble. Take off edge clean for faster completion.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for pet dirt!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is AWESOME!!! It even picks up cat litter!! I recommend it 100% to everyone with animals!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great little Bot to help you out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use and understand. Happy that we made the purchase
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
She loves her roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this model we upgrade, and is Doing what is says. We tryed the Neado and it was a disaster. Very happy
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was given to me as a gift and it’s absolutely great!! Goes over my carpet and hard wood really well!
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Works Well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BOught as a gift. Person says there are some issues and it seems to be getting confused
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great for dog hair!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up hair from my short-haired dog so great! The bin is big, and it is so easy to clean!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done. It does have a hard time if your house isn’t very lighted.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a room a I have had for about 4 years and so far it’s great!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great Vacuum for wood and tile floors!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works great on tile and wood floors but tend to shut down when running on thick carpets
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shocked at how great it works!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works way better than expected and I am tempted to get another one for upstairs!
I would recommend this to a friend