Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,422 reviews
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
It really works!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Impressive is my first thought. It works really well - even the dogs are getting used to it!
I would recommend this to a friend
Cons mentioned:
Navigation
Rated 4 out of 5 stars
Works Well
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
BOught as a gift. Person says there are some issues and it seems to be getting confused
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Awesome cleaner
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely works great. Scary how much it picks up that isn’t even noticeable. Worth every penny.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Does a good job
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Having two dogs this has saved me a ton of time. Very cool and it does a great job.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Shocked at how great it works!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works way better than expected and I am tempted to get another one for upstairs!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Roomba’s are great!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Roomba! Rosie is set to vacuum at 7:30 every morning. She does a fabulous job. I’m very pleased.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Best appliance I ever bought
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It really works, it is even fun to watch. You can make it start with your phone from anywhere.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Awesome device
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and lived upto my expectations, great for keeping the house clean when you work alot of hours.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Good daily cleaner!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very convenient but will not pick up everything. Battery life could be improved.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great Vacuum
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! I would recommend for any busy mom. I use it almost daily and it works on multiple levels.
I would recommend this to a friend
Cons mentioned:
Price
Rated 4 out of 5 stars
Cleans but not for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the roomba and it does clean fine but I’m just not sure it’s worth the several hundred dollar price tag
I would recommend this to a friend
Cons mentioned:
Navigation
Rated 2 out of 5 stars
Not for US
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think this Roomba would work best for a smaller footprint than our home. The problem is that it fills its dust bin rather quickly, constantly requiring you to empty it. While it tells you this via the app, it can't really be a "set it and forget it" robot when it needs you to empty it every few minutes. It took over 6 hours to clean our approximately 2000 sq ft first floor. Worse, it kept trying to get under our range, and even deploying the electronic room stopper in front didn't seem to stop the Roomba from forcing its way under the range (where it got stuck). There is a version that empties itself and can hold 30 bins worth, but that's over twice as much as this model. If it were $200 more, we might have sprung for it, but not $1000 total. Despite the great black Friday deal, we returned this.
No, I would not recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Cleans better than wife
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best purchase I have made. Clean great, quality product and a great conversational item.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
The Best
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought one a year ago. This second one was for my daughter. She loves it!
I would recommend this to a friend
Rated 5 out of 5 stars
We love our iRobot !
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's so smart that we call him Lucy. It finds its way around the house cleaning rooms. Cleaining quolity seems to be better than a regular vacuum cleaner (we have Miele).
Lucy makes sound and its app notifies us when Lucy completes cleaning, or it needs to recharge. BTW, when it needs to recharge it goes itself to the charging station, recharges and continues work form the place where it stopped - very nicely done.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Works perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good gadget for sweeping floors. It amazing how good of a job it does .
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great little Bot to help you out
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and easy to use and understand. Happy that we made the purchase
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great for pet hair
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been a life, or more specifically, sanity saver with 3 dogs. Does a great job.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Performance & Suction, Techy Enough!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally purchased the i5, but returned it after the mixed reviews I read. Lots of reviews said the cleanup performance wasnt as great on the new irobots as the old so I snatched this one up right as irobot stopped making it- so glad I did. I'm all for technology, but at the end of the day, I need this device to VACUUM, and that it does! Very, very well!
I would recommend this to a friend
Rated 4 out of 5 stars
iRobot vacuum cleaner
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful for general cleaning throughout the house. I still recommend using a physical vacuum cleaner for more suction power. The iRobot is great for everyday use. Turn it on and do other things. The only issue I've been having is that it won't connect to my phone correctly anymore, so I've been having to physically turn it on and off. Overall, great product. Highly recommend.