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  • Front. iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray.
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  • Meet iRobot Roomba 960 App-Controlled Robot Vacuum video 0 minutes 57 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • iRobot - Home App Demo video 0 minutes 30 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum - Gray

Model:
R960020
SKU:
5484900
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Customer reviews

Rating 4.5 out of 5 stars with 3422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,422 reviews
  • Pros mentioned:
    Cleaning performance

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I have it scheduled to run 3 times a week and carpet always looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Roomba

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba! Easy to use. I decorated mine with stickers.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Bought for early Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Rooba is reported to be working as described. It should work since it is very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Does exactly what they advertise and more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps our house with 2 dogs and 2 cats clean! Couldn't ask for a better vacuum cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to come home to a clean floor. never have to pickup a vacuum again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    well. Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic product. Works fantastic. Cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Loud!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started off cleaning well on day 1,2,3 but It got louder and louder. It seemed lost most of the time and I cleaned it as specified per app hoping that it would fix the issues. Perhaps I received a bad one, but I’m upset that I had to return it after a free weeks of owning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum preforms as expected and I’ve enjoyed not preforming this duty.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Does a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job and covers the area quite well. The dust bin should have been a bit larger, fills up fairly fast.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Great remote vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba 960 is outstanding. The only knock on it is it doesn't go up and down stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Works perfectly well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine. Cleans the carpet well with no bad incidents.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Amazing how much it picks up daily…..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    This is the best investment I have made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my helper, it does a better joflb than me. It saves so much time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Good AI and cleaning pattern.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good AI and good cleaning pattern. Not getting a 5 star because to expensive for what you are getting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Good cleaner, very helpful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than e5 version. Navigation is better, cleans and picks up most of the dust.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my house. Very easy to use, is very convenient while it works via phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the cleaning. Easy to use and clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Great robot floor vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot cleans the floor, get the dog hair up and my floor has never been this clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Love this vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iRobot Roomba 960 is amazing! It saves me from having to sweep up cat hair every day. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very good and it works so well and it leaves my house so clean

    I would recommend this to a friend
Page 84, Showing 1,661-1,680 of 3,422 reviews
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