Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love this vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My iRobot Roomba 960 is amazing! It saves me from having to sweep up cat hair every day. I highly recommend!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, I have it scheduled to run 3 times a week and carpet always looks good.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Does exactly what they advertise and more!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps our house with 2 dogs and 2 cats clean! Couldn't ask for a better vacuum cleaner.
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Good AI and cleaning pattern.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good AI and good cleaning pattern. Not getting a 5 star because to expensive for what you are getting
No, I would not recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 2 out of 5 stars
Loud!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started off cleaning well on day 1,2,3 but It got louder and louder. It seemed lost most of the time and I cleaned it as specified per app hoping that it would fix the issues. Perhaps I received a bad one, but I’m upset that I had to return it after a free weeks of owning it.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for my house. Very easy to use, is very convenient while it works via phone.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Twister
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying our irobot . It really cleans the floors good
I would recommend this to a friend - Cons mentioned:Navigation
Rated 5 out of 5 stars
Great remote vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba 960 is outstanding. The only knock on it is it doesn't go up and down stairs.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best friend. I love this thing I need another one for upstairs
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase ever. I have concrete and carpet and it is amazing how much it cleans.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum for our granddaughter for her new house. Works great and picks up the cat hairs.
I would recommend this to a friend Rated 4 out of 5 stars
Works well enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the Roomba, but for the price we would've hoped it would perform much better. It will leave tiny amounts of debris along baseboards, but the spinning brush does a good job of getting that type of debris. Scheduling works great. We do have to clean it out frequently (remove rollers, clean out dust bin, remove hair wrapped around lead weel and spinner brush), but any small robotic vacuum will require frequent cleaning/maintenance.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good cleaner, very helpful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than e5 version. Navigation is better, cleans and picks up most of the dust.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum preforms as expected and I’ve enjoyed not preforming this duty.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great to come home to a clean floor. never have to pickup a vacuum again.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The irobot does a great job cleaning. After the 1st couple of times it does what it suppose to do.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Made my life easier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took some time to get used to, but once it's set up correctly, no more vacuuming for me.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just getting started to use my iRobot. But I love it. Just turn on and let it do the rest.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 4 out of 5 stars
Great robot floor vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The robot cleans the floor, get the dog hair up and my floor has never been this clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roomba
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Roomba! Easy to use. I decorated mine with stickers.
I would recommend this to a friend