Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, I have it scheduled to run 3 times a week and carpet always looks good.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works perfectly well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine. Cleans the carpet well with no bad incidents.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Job done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum, it does the job, great power, one star off because doesn't reach corners, not a big deal, though.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great to come home to a clean floor. never have to pickup a vacuum again.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Recommend this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the cleaning. Easy to use and clean as well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum preforms as expected and I’ve enjoyed not preforming this duty.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
This is the best investment I have made.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my helper, it does a better joflb than me. It saves so much time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this in the office and it works great. Have one at home too.
I would recommend this to a friend Rated 5 out of 5 stars
Pleasant surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research befor making this purchase. I have been skeptical about robot vacs for awhile after I've heard so many bad things about them. But I also heard good things too so I finally took a leap and bought this little number to help keep the house clean while my wife is pregnant and not able to do as much. So far it hasn't gotten stuck once and it's sucks more than I thought it would. One of my favorite tech purchases ever.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Does exactly what they advertise and more!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps our house with 2 dogs and 2 cats clean! Couldn't ask for a better vacuum cleaner.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Helps with time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to vacuum the house without lifting a finger. App works well and programming it to clean is easy!
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 2 out of 5 stars
Loud!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started off cleaning well on day 1,2,3 but It got louder and louder. It seemed lost most of the time and I cleaned it as specified per app hoping that it would fix the issues. Perhaps I received a bad one, but I’m upset that I had to return it after a free weeks of owning it.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Roomba Does Great on my New Floors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Roomba. I recently transitioned from carpet for my lower level to vinyl. This product helps keep my new floors clean and dust-free. I start my Roomba from bed and less than 40 minutes later all of my floors are clean. I can get 2 cleaning session before needing to empty the dirt cup. It even sucked up $5 the other day. Such a time saver.
I would recommend this to a friend- Cons mentioned:Price
Rated 4 out of 5 stars
Bought for early Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the Rooba is reported to be working as described. It should work since it is very expensive.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good Vaccum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good vacuum. Smart, faster, and hard cleaner work.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 5 out of 5 stars
Great remote vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba 960 is outstanding. The only knock on it is it doesn't go up and down stairs.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good cleaner, very helpful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than e5 version. Navigation is better, cleans and picks up most of the dust.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very good and it works so well and it leaves my house so clean
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 4 out of 5 stars
Great robot floor vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The robot cleans the floor, get the dog hair up and my floor has never been this clean.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job but you have to be creative with some of the future in your home
I would recommend this to a friend