Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works well enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the Roomba, but for the price we would've hoped it would perform much better. It will leave tiny amounts of debris along baseboards, but the spinning brush does a good job of getting that type of debris. Scheduling works great. We do have to clean it out frequently (remove rollers, clean out dust bin, remove hair wrapped around lead weel and spinner brush), but any small robotic vacuum will require frequent cleaning/maintenance.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The irobot does a great job cleaning. After the 1st couple of times it does what it suppose to do.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just getting started to use my iRobot. But I love it. Just turn on and let it do the rest.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very good and it works so well and it leaves my house so clean
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Lots of suction. Love the mapping.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit. Wish you could control the areas it goes with the map and not the sensors.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great in both surfaces
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on both surfaces wooden and carpet. Easy to clean and finishes fast.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job but you have to be creative with some of the future in your home
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my mom. She loves it. It does a pretty great job so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Recommend this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the cleaning. Easy to use and clean as well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this in the office and it works great. Have one at home too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works wondefully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A time saver for my household and works extremely well although it is a challenge to work around my dogs.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good Vaccum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good vacuum. Smart, faster, and hard cleaner work.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Amazing how much it picks up daily…..
I would recommend this to a friend Rated 5 out of 5 stars
Roomba Does Great on my New Floors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Roomba. I recently transitioned from carpet for my lower level to vinyl. This product helps keep my new floors clean and dust-free. I start my Roomba from bed and less than 40 minutes later all of my floors are clean. I can get 2 cleaning session before needing to empty the dirt cup. It even sucked up $5 the other day. Such a time saver.
I would recommend this to a friend- Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Very Pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works greats, picks up a lot of dirt and hair. We have four cats and a dog and it helps!
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up almost all the pet hair in one pass! It is a must have for anyone that has indoor pets!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Connected to my smartphone. Dogs love watching it go. Know they can slide after it's done.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Cleans good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this thing and that makes it well worth the money. It does a really good job on pet hair.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well. Does more than we expected. I well be getting one for upstairs too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So amazed at how well the Roomba works and cleans the whole house, even under furniture!
I would recommend this to a friend