Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works well enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with the Roomba, but for the price we would've hoped it would perform much better. It will leave tiny amounts of debris along baseboards, but the spinning brush does a good job of getting that type of debris. Scheduling works great. We do have to clean it out frequently (remove rollers, clean out dust bin, remove hair wrapped around lead weel and spinner brush), but any small robotic vacuum will require frequent cleaning/maintenance.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and clean well satisfying . Excellent product
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 pets and Roomba helps keeping are home clean. Excelent product!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
ROOMBA Vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ! Cleans the entire house and runs whenever I need it to
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
It’s OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight to the point .. Sometime it goes back to charge it’s self Sometimes it doesn’t Sometime it stops in the middle of the area because it’s full or it’s battery needs recharging . It get full pretty quick But the features on it are good Wifi/ App And it transitions from rug to hard wood floor great .
No, I would not recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Very Pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works greats, picks up a lot of dirt and hair. We have four cats and a dog and it helps!
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Fun irobot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This irobot works great but still gets stuck a lot between furniture and small rugs.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
camera technology +++
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the camera technology is more efficient. makes better routes when cleaning
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Named her ruby
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does an amazing job. Crazy to watch it make rows in the carpet
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well. Does more than we expected. I well be getting one for upstairs too.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
nice WIFI vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smart features and easy to maintain makes for a simple way to manage a home
I would recommend this to a friend Rated 5 out of 5 stars
Best appliance I have ever bought.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 960 Roomba is the best appliance I have ever bought. It’s vacuum is powerful enough to do the job. Its design means one doesn't have to move furniture to clean. And the automatic features that connect wirelessly with your phone are almost flawless. I vacuum once a day with it, and it can covers most of my 1,000 sq ft apartment easily. (i do our bedrooms separately for family Reasons).
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vaccum among all other floor vaccums
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great vaccum. High tech with smart phone capabilities of programming.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect to wifi. Easy to install filters and clean the bin.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
It kept getting stuck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We actually ended up returning this because it got stuck trying to go under our slightly higher couch and in some corner spaces frequently. So it definitely would not be reliable while we were doing other things, easier to just vacuum myself. I have to say where it did work it worked fine
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So amazed at how well the Roomba works and cleans the whole house, even under furniture!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works wondefully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A time saver for my household and works extremely well although it is a challenge to work around my dogs.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cool tool
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that helps around the house without much assistance
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up almost all the pet hair in one pass! It is a must have for anyone that has indoor pets!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Indiana Women
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like how it cleans. Very satisfied. Would recommend.
I would recommend this to a friend