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Customer Ratings & Reviews

Your price for this item is $1,114.99
The comparable value price is $1,399.99

Customer reviews

Rating 3.6 out of 5 stars with 110 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.1 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

59%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 110 reviews
  • Rated 3 out of 5 stars

    I dont like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too confusing and complicated always make error

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really disappointed with this product i have had it replaced already once and it still bangs into the furniture and gets stuck when theres nothing to get stuck on . It was not a good purchase at all

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo 10 Max. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Clean house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes cleaning much easier, still have to do some areas by hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardest working device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, little maintenance, and leaves the house clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product , got stuck all the time, wouldn’t find home base, left behind debris on the floor after multiple passes.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo 10 Max. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing will do a decent job, but there are a lot of issues, maybe due in part of vacuuming dog hair. I'm finding that i have to clean out the bin that is on the robot itself. The canister located on base il only has dust, no dog hair. The mopping part does ok. But again same issue.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo 10 Max. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, the best! so happy with my Robot. You can use any room in your house, My robot make the map routine.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo 10 Max. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great vacuum suction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great picking up pretty hair from carpet. Does good mopping and distinguishing carpet and hard floors. Easy to use app.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo 10 Max. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 1 out of 5 stars

    Pawn of bad products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box product looked brand new didn't think it would have any issues just figured someone decided they didn't want it especially after seeing it was spotlessly packed like new used it for a couple days then it started acting up, diagnosed the problem contacted customer support through best buy and told me to contact irobot customer service which after went through the whole process told me they would send a replacement unbeknownst to me they lied and didn't and in the mean time the time frame as to which it could be returned to the store ran out, what a joke

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo 10 Max. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we can further assist you and another iRobot agent can look over your case IRobotPWR

  • Rated 5 out of 5 stars

    Great product, need good updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, setup can be little easier, AI needs more intelligence but works fine in most cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, so far everything good. Price was exceptional.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello MohanikaT, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, after sweep and mop is very clear. Used several times not too noisy.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo 10 Max. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a roomba like 3 years ago and it not do a good job on picking up simple crumbs so I returned it. I thought since it’s been a couple years the product had improve so I bought it again and it did not wet my needs. Mapping was horrible even thought I did it multiple times as well as missing multiple spots.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review. We are so sorry to hear that you weren't happy with your Roomba Combo 10 Max and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. IRobotPWR

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a Roomba liked them until I purchased this new one. It keeps breaking down, not going home, trying to climb up my furniture and damaging it. Would NOT recommend.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo 10 Max. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 2 out of 5 stars

    Dust bin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing always says that the dust bin is full every time it runs. The charging prongs got stuck and stopped charging on the docking system

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo 10 Max. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love it! Does exactly what it needs to do!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo 10 Max. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Expensive but worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the i7 it replaced. Ours floors have never been cleaner.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    IRobot. 3rd robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well except It advertising avoids per waste. This morning it didn't. Needs to improve detection of obstacles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one to replace my older Roomba. It takes a while to setup, but once it's ready it works great.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo 10 Max. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Perfect machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! exactly what we needed for our home.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo 10 Max. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR