Customer Ratings & Reviews

I tried using a cheap pair of other headphones but they bothered me after extensive use. Same happened with these. I returned within a week after trying all of the included earbud options. They just caused pain in my ear.

Earbuds were too bulky and everytime I was On a call with someone I was told they could not understand me. Bad quality.

I bought these after reading lots of reviews. The sound quality was ok, but they could not maintain a connection with an iPhone 6 Plus, a Samsung Galaxy S4, or a laptop. Ultimately, I returned them.

These headphones were great at first,but after a few hours they will hurt your ears. If you listen to them full blast your battery life is only about 2 to 3 hours however they will last longer if you change settings in the app. If you buy these get the insurance i guarantee they will last a year only,shorter with frequent use. You will lose sound in right or left bud. I think the wire tears on the inside. If jaybird does not help with a warranty than i will switch to a 20 dollar amazon pair and will gladly pay that if those last a year too.

I bought this item about 3 weeks ago. They don't fit in the ear comfortably. No matter which cushion that comes with them. The speaker s in the ear buds are already rattling ...not happy

People loved them and spoke very highly of them. There are different pieces for your ear but they were uncomfortable for my smaller ears. I traded them in for the Bose which have amazing sound.

The cord kept catching on my shirt, the sound was awful even after adjusting with the app, it hurt my ears, and they kept falling out of my ears with any of the earbud sizes/positions

I purchased this on Black Friday 2018 due to the low sales price. However, they did not connect to my Droid Turbo. After trying with a different phone, it connected. i let them fully charge to 98%. After 3 songs on Pandora, they drained to 48% and then after one more song, they told me to charge them again and completely turned off. I reset them and plugged them and after 35 minutes, dead again. They still have not turned back on and have been charging for 2 hours. The battery is ridiculously poor on these.

Earbuds came with several shapes and sizes that could be used based on ear shape, but none of them fit and kept falling out. Maybe I have weird ears, but would not recommend.

Poor quality for outgoing calls. Can barely hear anything. Incoming calls, no problem. Music quality..no problem. People have reported poor quality on the other end of the

Sound: pretty good. Batter life: I have now banned JayBird from my potential back thought list for eternity.

For the price point of these earbuds, I feel there’s better options. The sound quality seems to fall off over half volume losing clarity & sounding a bit tinny.

The sound and fit for these are good but having a custom charging cable instead of a micro usb is such a pain. Because of the charging issue I wouldn’t buy these again.

These were amazing fresh out the box but went downhill from there. They stopped working after 6 weeks. My friend bought some as well and his lasted about 2 months.

I have a fall marathon coming up and the X3's I purchased failed after about 2 weeks. I went through JB support and someone named Vince told me that he was "... about to process a replacement request for your headset.". I've not heard since. After several emails to JB that have not been responded to, I'm at a loss of what to do. No problem with BestBuy, they offered me a chance to purchase a warranty, which I declined. The headphones worked great, but only for 2 weeks.

I bought the Jaybird X3 after ALOT of research on various headphones. I wanted a headphone to use on my daily bus commute. To me the number one criteria was sound quality and then of course comfort. I also wanted headphones that block out the loud conversations on the bus and be wireless. I looked at on ear, over the ear, and in ear. I finally ruled out over the ear and on ear headphones due to the bulk. After trying out the Bose Soundsport headphones I decided that though they sounded good I could not adjust the Equalizer settings other than with the limited iPhone Equalizer presets in the settings menu which is pain and has limited controls. I read that the Jaybird had the My Sound App which allows you to adjust the Equalizer however you wish so I decided to give them a try. The out of the box Equalizer setting that comes with the headphones don't do them justice. You have to try different Equalizer settings to appreciate these. There is a community section where you can download Equalizer presets that other users have created and then you can tweak them to your liking. You can also create your own Equalizer from scratch. This is my favorite feature of these headphones. Sound is a lot about personal taste. What sounds good to one person will not thrill another. I have an Equalizer for every type of music I listen to and I have one for when I am watching a movie. Why not? Lastly I impressed that they included comply foam tips with these. Once I started listening to in ear headphones with comply tips I was a believer. I once put a pair of comply tips on my cheap skull candy buds and the difference was amazing. I tried the silicon tips that came with these and they made the X3 sound like I was listening to music through a tin can. When I put in the comply tips they sounded great and were very comfortable. These headphones have great isolation with the comply tips. The comply tips are great! Did I mention that? The sound stage is great, highs are good and not too bright. Mids can be forward or diminished based on the Equalizer settings. Bass really kicks. Does not sound over driven. I rarely have these headphones above half volume because the sound is so rich and robust that I don't need to turn them way up to get the power out of them. Jaybird seems to really care about the sound. The variety of tips. The My Sound app. They really get it. Music can and should influence us all so it should sound good and what sounds good is very much a matter of personal taste. I guess I could complain about the weird charging connector but it actually is pretty convenient. You just snap the headphones in and let it charge. If you want good sound and a way to easily customize it to your liking with a comfortable fit I say.... Go for it.

I bought these last October and was impressed with the quality and design but I recently started actually using them while being active and playing soccer and I am extremely disappointed with the reception while moving. They drop signal every time my phone is blocked by the turn of my head or a swing of my hand. I wish I would have tried them out while exercising earlier so I could return them but it is too late now. I strongly recommend not to buy these if you plan on using them while being active.

Worked great at first and were very comfortable. Quit taking a charge within first month, then would charge occasionally. Tried several different charging boxes.

Too heavy, earbuds too large, had trouble staying in ears during workouts/heavy activity. Tried all of the sizes and they just were less than good.

I bought this to use with my cell phone while walking. You have to get positioned just right or they fall out of your ears.