Customer Ratings & Reviews
- Model:
- 985-000659
- SKU:
- 5774152
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, fit, battery life, comfort, and price of the X3 Sport Wireless In-Ear Headphones. Many users find that the headphones fit comfortably and stay in place during workouts, and they appreciate the long battery life. The sound quality is also praised, with customers saying that the headphones produce great sound. Additionally, the price point is seen as a positive aspect, with some customers mentioning that they got a good deal on the headphones.
This summary was generated by AI based on customer reviews.
Stopped Working Within 1 Month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were great and performed exactly as advertised...for a month. After 1 month, the headphones no longer turn on - they indicate a charge but will not turn on and will not reset. If you search the Jaybird forums, you can see this is a very common problem. Jaybird recommends two different ways of 'factory resetting' the headphones, neither of which seem to work for any affected customers. Stay away and go with another product that has a better working life.
No, I would not recommend this to a friendBroke after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, best set of earbuds I owned. Four months later, they will no longer turn on. If you buy them make sure to get a protection plan.
No, I would not recommend this to a friendBroke quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. After only 6 months it stopped taking a charge. No response from company. Looking for a different one now. Would not recommend.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Capt,
We are sorry to hear that your Jaybird X3 will no longer charge nor power ON. We understand how you feel and recommend that you reach out to [email protected]. We will do what we can to help improve your experience.
Also, here are suggestions that can help prevent the issue from occurring.
• Computers are the best and safest method, as is anything 1 AMP or less.
• Car chargers produce a much greater power supply and should be avoided.
• Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,
• To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
• Avoid charging your headphones after exposure to sweat.
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#poweryourpassion
The Jaybird Sports Experience Team
If we've solved your issue, we'd appreciate an update to your review.
They dont fit my ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I struggle to find in-ear headphones that fit my ear. These did not fit. They DO come with bunch of adapters, but none fit.
No, I would not recommend this to a friendBad design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good choice & poor design of having a separate charger/battery I lost the charging unit and now not able to charge the headset until i order another one
No, I would not recommend this to a friendUncomfortable Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not end up keeping these because they would not stay in my ears. Using the included "wings" to wedge them in place was not comfortable for me.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi ilovetechnology,
Thank you for your review with the Jaybird X3. We are sorry to hear that you are not able to power ON the buds properly and find the perfect fit.
Everyone's ears are different and fit is the biggest part of headphones especially when being used to train or run so this being said we would love to help you get a perfect fit. We have some more ear tip options and fit suggestions that can help. Please reach out to jaybirdlistens@jaybirdsport.com and we will do what we can to help improve your experience and fit.
----------
#poweryourpassion
The Jaybird Sports Experience Team
If we've solved your issue, we'd appreciate an update to your review.
Battery issues right at 1 year of ownership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m on my second set of Jaybird X3’s and both have quit holding a charge right after I passed the 1 year mark. Jaybird replaced the first set under warranty, even though I had just passed the 1 year mark, so kudos for that, but now the replacement ones have quit holding a charge right at 11 months. The replacement ones do not have warranty coverage. Don’t waste your money. Buy a set that will last more than a year.
No, I would not recommend this to a friendWorthless.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THESE HEADPHONES! Very disappointed in the purchase. For the price I would have expected better durability. After six months of regular use the earphones would no longer turn. I tried the different factory reset methods to no avail. I have purchased headphones for 1/3 of the price which last much longer than these. If you read the reviews on Jaybirds on site they have significant issues. I repeat do not buy these headphones.
No, I would not recommend this to a friendnot loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided give that product a change after read some good reviews, but I was disappointed by sound quality and the batery doesnt last all day..
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pumped for this purchase. Worked out in them for a week and had enough. Returned them because the sounds wasn't great for the price point.
No, I would not recommend this to a friend- Cons mentioned:Volume
Sound was loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, it gets stuck behind your neck so one of the ear buds come out. It wasn't loud enough.
No, I would not recommend this to a friend headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with these we returned them may be good for a kid or teen but not great for adult the speakers went out to quick
No, I would not recommend this to a friendEvery few steps I took they cut out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every few steps I took the cut out. This is very frustrating when try to listen to music or a phone call while walking. I returned them and bought a set of BOSE headphones.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Sues,
We are sorry to hear that you have returned the Jaybird X3 due to the Bluetooth/connectivity issues that you are experiencing during your runs. This is the not the behavior nor performance we expect from our product.
Please reach out to [email protected] and we will do what we can to help improve your experience.
----------
#poweryourpassion
The Jaybird Sports Experience Team
If we've solved your issue, we'd appreciate an update to your review.
Jaybird X3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a replacement for my stolen set. Loved the sound of my old set but these were very distorted. Decided to return.
No, I would not recommend this to a friend- Cons mentioned:Charging
Worst wireless earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most unconventional charger which is difficult to use Gone bad in just 2 days of use
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound quality
A Really Great Product With A Few Small Gripes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the fact that the headphones aren't magnetic so that they don't fall off so easy, and the new charging method that we've been presented with, these are by FAR my favorite headphones I've owned. The sound quality and battery life is definitely great for me. I use these headphones every single day, and surprisingly, I haven't lost them yet. The best method that I've found for keeping them around my neck when I'm not using them is tucking them in my shirt instead of letting them dangle free. I didn't do this when I first got them because they rarely left my house, but when school got back in, the idea of losing a pair of $130 headphones made me sick! My personal biggest gripe is definitely the charging cradle, though. A lot of the time I don't plug them in until right before i go to bed and it's typically dark, so if I don't ensure that the charger snapped onto my device, they don't charge at all. I use my headphones everyday for 6+ hours, so if they miss a charge, I'm just out of luck. ***Please don't let these two issues keep you from buying these headphones, I personally think that they're the best investment that I've made in a while!***
I would recommend this to a friend Fair at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair at best. Reviews rated high for use of Apple Watch and it does pair easily. Fit is fair, sound is fair....nothing outstanding.
No, I would not recommend this to a friendNot a great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it -Had to return it in a week because my ears started to pain and not a comfortable head set..also not great sound
No, I would not recommend this to a friendVery nice bluetooth headset BUT...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery of my jaybirdx3 runs out of charge even if im not using and making sure it is power off.. battery for this headset horrible...
No, I would not recommend this to a friendPurchase it for my son not too happy with it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was totally disappointed with it we ended up spending more money and getting the AirPods from Apple
I would recommend this to a friend