Customer Ratings & Reviews
- Model:
- 985-000659
- SKU:
- 5774152
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, fit, battery life, comfort, and price of the X3 Sport Wireless In-Ear Headphones. Many users find that the headphones fit comfortably and stay in place during workouts, and they appreciate the long battery life. The sound quality is also praised, with customers saying that the headphones produce great sound. Additionally, the price point is seen as a positive aspect, with some customers mentioning that they got a good deal on the headphones.
This summary was generated by AI based on customer reviews.
Ok...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok. Durability is poor. Charge adapter is easy to lose and wonky. Use comply tips.
I would recommend this to a friendNot comfortable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overtime ear buds not comfortable and fall out during higher end exercise
No, I would not recommend this to a frienduncomfortable earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.despite several attempts and adjustments the earbuds are uncomfortable, and frequently fall out
No, I would not recommend this to a friend- Pros mentioned:Battery life
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable great battery life just couldn't keep it in my ear
No, I would not recommend this to a friend Wish this could be a zero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality out of these are truly abismal. It really is no better than standard buds that come with a new cellphone; paying $$ just to have them be wireless and cool looking wasn't enough to keep me. Do yourself a favor and get some MMCX ear buds and the Westone Bluetooth cable. It may end up being double or more, but the quality and isolation is far superior.
No, I would not recommend this to a friendEar buds that don’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third or fourth pair They work great then within the year they stop working
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hello Bill,
We are sorry to hear that your Jaybird X3's stopped working and we'd like to help. Please send us an email at [email protected] and we will get you taken care of to improve your experience.
Please try these troubleshooting steps that can help to resolve the issue of your headset's battery:
-Computers are the best and safest method, as is anything 1 AMP or less.
-Car chargers produce a much greater power supply and should be avoided.
-Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,
-To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
-Avoid charging your headphones after exposure to sweat.
-Make sure charging port/cradle is clear of any debris.
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Bruce
Jaybird Customer Experience
#poweryourpassion
Not the best fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these headphones. Not a perfect fit for my ears, and not good for phone calls.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Yogr,
We're sorry you cannot get the best fit and seal for your Jaybird X3 and we'll be glad to help you out! Just send us an email at [email protected] and we will get you taken care of.
For future reference, you can try the following for fit:
1. Try without the charger/clip
2. Test over-ear/under-ear fit
3. Test all combinations of eartips and wings, including different sizes in each ear (silicone and foam tips)
4. You may view the instructional video on this link:
http://www.jaybirdsport.com/support/
As for phone calls, please isolate the issue using different apps and make sure that the buds are selected for Call Audio in the Phone Settings
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Bruce
Jaybird Customer Experience
#poweryourpassion
Product ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are very good but the only problem I had with they, is they kept falling out my ear.
No, I would not recommend this to a friendBattery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really didn’t like the charging platform for the head buds. They also got stolen from me.
No, I would not recommend this to a friendWould not buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are not sweat proof 2nd they kept falling off. The concept is good but they are not up to par.
No, I would not recommend this to a friendreturned
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return these,, did not fit in my ear well.. not good sound
No, I would not recommend this to a friendNo noise cancelling.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was traveling and in a rush. I needed a Bluetooth headset and the sales rep spoke very highly about these. I asked if they had noise cancelling and was told yes so I bought them. Unfortunately, they do not but you can EQ them. I should have done more homework or even read the box but I was in a rush. I made a bad decision but that happens sometimes.
No, I would not recommend this to a friendGreat sound, poor battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, but battery life does not last no where close to 8 hours as stated.
No, I would not recommend this to a friendEar buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too tini and sound for the price and too difficult to pair to my iphonex. Not impressed.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Dagnabit,
We are sorry to hear that the audio quality and setup of the Jaybird X3 did not meet your expectations. Please reach out to us via email at [email protected]. We will do what we can to help improve your experience.
Also, try a factory reset that can help resolve the connectivity and audio issues that you are experiencing.
1. Turn headphones off
2. Put in Pairing mode (hold middle button for 6-8 seconds until it says, ""Searching for your Music Device"")
Headset will flash red and green
3. Do Reset (double tap the power button)
Headset will flash Orange 3 times
4. Delete Bluetooth profile from phone
5. Put headphones back into pairing mode and connect them to your device.
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#poweryourpassion
The Jaybird Sports Experience Team
If we've solved your issue, we'd appreciate an update to your review.
Sadly, a waste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First set lasted about a month. Best Buy was great in their customer service, and got me a second set. It also lasted about a month. This time I had purchased the extended warranty from Best Buy, so I used that for a 3rd set. It lasted about 2 weeks. In each instance, the earbuds stopped charging and playing.
No, I would not recommend this to a friendsound wasnt so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble hearing the great sound I streamed mostly returned them got different buds
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Victoria,
We greatly appreciate your review with the Jaybird X3. We are sorry to hear that you returned the buds due to the audio quality did not meet your expectations.
Everyone's ears are different and fit is the biggest part of headphones so this being said we would love to help you get a perfect fit. We have some more ear tip options and fit suggestions that can help in improving the audio quality. Also, we have the Jaybird App where you can adjust the equalizer settings or select from presets. Please reach out to [email protected] and we will do what we can to help improve your experience and fit.
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#poweryourpassion
The Jaybird Sports Experience Team
If we've solved your issue, we'd appreciate an update to your review.
Does not stick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ihave to constantly keep adjusting them so that they stay in my ear..going back to beats
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Chris,
We greatly appreciate your review with the Jaybird X3. We are sorry to hear that you have not able to find the perfect fit yet with the buds.
Everyone's ears are different and fit is the biggest part of headphones especially when being used to train or run so this being said we would love to help you get a perfect fit. We have some more ear tip options and fit suggestions that can help. Please reach out to [email protected] and we will do what we can to help improve your experience and fit.
----------
#poweryourpassion
The Jaybird Sports Experience Team
If we've solved your issue, we'd appreciate an update to your review.
Stopped charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are decent Bluetooth ear buds, they semi comfortable but not good for sports as they will fall out often. The biggest problem I encountered is mine would no longer charge or power on within 6 months of use.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi bobby45512,
We are sorry to hear that your Jaybird X3 will no longer charge or power ON and have not find the perfect fit yet. Everyone's ears are different and fit is the biggest part of headphones especially when being used to train or run so this being said we would love to help you get a perfect fit. We have some more ear tip options and fit suggestions that can help. Please reach out to [email protected] and we will do what we can to help improve your experience and fit.
----------
#poweryourpassion
The Jaybird Sports Experience Team
If we've solved your issue, we'd appreciate an update to your review.
Sound suddenly stopped in the right earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good product, until suddenly one day when casually walking, the sound in the right ear stopped functioning. Could not get any support for the issue and it did not even last a full year. I took very good care of the product, so it isnteresting it happened right when they released a new version of the product.
No, I would not recommend this to a friendBad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed about this product. Battery life less than 6hr, the quality of the microphone when making a call is horrible, and it does not fit comfortable inside the ear. I wasted my money with this headphones.
No, I would not recommend this to a friendBrand response from Jaybird Support Team
Posted .Hi Oregon,
We are sorry to hear that the battery, design and fit of the Jaybird X3. This is not the experience that we expect you to receive with our product.
Please reach out to [email protected] and we will do what we can to help improve your experience.
----------
#poweryourpassion
The Jaybird Sports Experience Team
If we've solved your issue, we'd appreciate an update to your review.