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Customer reviews

Rating 4.3 out of 5 stars with 5659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, fit, battery life, comfort, and price of the X3 Sport Wireless In-Ear Headphones. Many users find that the headphones fit comfortably and stay in place during workouts, and they appreciate the long battery life. The sound quality is also praised, with customers saying that the headphones produce great sound. Additionally, the price point is seen as a positive aspect, with some customers mentioning that they got a good deal on the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,659 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hands down best wireless earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and so does who I got them for. I am a previous Powerbeats user and I HATED them. They sucked. They stopped working twice in the first year but they were under warranty so I got refurbished ones. The last time they broke I just decided to quit and switch brands. These are great. The Bluetooth works way better than the beats (with the beats you can't leave a room without your phone with). The sound is amazing and so is the grip on your ear when running or exercising with them. It's pretty good with noise cancelling and even at high volumes it doesnt broadcast your music to other people which is a plus. The battery lasts pretty long too so if used a couple of hours a day (I do 1.5) I only need to charge about once maybe twice a week. Really excited about these. I'll let you know in six months which is usually the kiss of death with me and earphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charging Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned after the headphones did not charge or stay charged properly. Very disappointed with this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Good Quailty, Decent Battery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality Comfortable Stays in my ear during intense workouts My only problem is the battery life is decent, but it is definitely not as advertised. After my first workout, about 60 minutes, it dropped to 80%. After my second workout of about 90 minutes, it dropped to 50%....third workout I had it playing pre and post workout for a total of 120 min, and it dropped to 10%....So you get about 5 hours of Battery life instead of the 8 hours they advertise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as salesman described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on BBuy salesman's recommendation. I don't like the design and it wasn't as loud as the Plantronics Backbeat

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones do not stay on (may be an issue with the switch) and cut out (sound) frequently. Disappointment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    only lasted 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used for listening to music at work. sound got quieter around 3 months of use, it is now unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sound terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound on these earbuds are terrible, there aren't any gummies that fit properly took them back to for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is better, but reception is terrible! ,even if you are 4ft away will experience alot of interference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought they were going to be great looked great but to me there have no bass a lot of mid bass

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi Pablo210,

      We are sorry to hear that the audio quality of the Jaybird X3 did not meet your expectations. Please reach out to us [email protected] and we will do what we can to help improve your experience.

      Also, we strongly recommend that you tweak the equalizer settings of the Jaybird App. This app will allow you to increase the volume of your Jaybird X3. The app is available for download on Play Store for Android and App Store for iOS.


      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds take so long to charge... battery life is horrible along with the sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    are ok but not the best I personally don't like them I can't get them to say on/in my ears

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi amberb,

      We greatly appreciate your review with the Jaybird X3. We are sorry to hear that you have not able to find the perfect fit yet with the buds.

      Everyone's ears are different and fit is the biggest part of headphones especially when being used to train or run so this being said we would love to help you get a perfect fit. We have some more ear tip options and fit suggestions that can help. Please reach out to [email protected] and we will do what we can to help improve your experience and fit.

      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. They were to short for my neck. Also the little buttons did not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had had to return twice, does not charge or turn on after only a couple of weeks of uses

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi Runner,

      We are sorry to hear that your Jaybird X3 will not charge nor power ON even after getting a replacement.
      Please reach out to [email protected] and we will do what we can to help improve your experience.

      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Rated 1 out of 5 stars

    Battery life deteriorated quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret ever buying my jaybird headphones. Battery life went downhill quick!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hated them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is to short to have mobility while turning your head from side to side. They pop out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Freaking awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order for me to spend more than $15 on a pair of headphones, they'd better be dang good. And these things are pretty expensive, but let me tell you they are well worth it. They fit so comfortable in the ear, especially with the foam tips they give you. (why aren't more earbuds using foam tips??) They look so sleek and sound amazing. The best part about them is the Jaybird app. You can change how much bass, mids, highs, and it makes such a difference depending on what you listen to. They also have workout playlists on there for you. The battery life is amazing, haven't had them die yet. These things are the best headphones I've ever owned, 100x better than any pair of Beats earbuds that's for sure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Okay headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the headphones, they didnt feel good quality for the amount I paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work anymore

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not connect anymore, broke down only after a few months of use,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Initially great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for less than 3 months and will not hold charge. Such a let down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Gets the Job Done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user of Jaybird earbuds. Went to Bestbuy last night to see if the powerbeats3 were in stock yet. Salesman recommended these instead because he was an X2 user but hadn't tried the X3s yet. After some quick research on my phone about the X3s I decided to give them a try. Pretty cool that you can change the eq settings with the mysound app. I was nervous that they wouldn't have enough bass in them like my 1st gen Beats earbuds that are 6 years old. These outperform my Beats and they are reasonably priced.

    I would recommend this to a friend