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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 772 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are impressed with the LINK 10 Smart Portable Bluetooth Speaker's sound quality, ease of use, and Google Assistant integration. Many also appreciate its compact size and the waterproof design, finding it convenient for various settings. However, some users experienced issues with battery life and connectivity, while others reported problems with the charging port and power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 772 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my grandson. He loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good speaker. Inreccomend it to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker quality is excellent. Once the google app links to your phone get ready to hear every key stroke on your speaker. Keep having to cut Bluetooth off every day when at home.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. You have to turn off the bluetooth on your phone so you won't hear the sfx from your phone and keep using the Google assistant through wifi. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 5 out of 5 stars

    good bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good base good microphone google assistant is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding wireless speaker with Google comman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and voice recognition. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice product, picked up another for the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Speaker!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best speaker/ Bluetooth that I’ve purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all love this speaker, it works great with voice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun for Google users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the look & Google feature but its not loud enough so I returned it for something else that packed a bigger punch. My 6 yr son liked it because of the google feature

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Okay speaker for new user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this runs out very quickly, even though it states for 5 hour use. Returning this and upgrading to the Link 20.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi there, thanks for reaching out. Our JBL LINK 10 can play music for up to 5 hours, depending on the music content and volume. We appreciate your feedback on this product. We're always looking for ways to improve so we'll make sure to forward this to the right department. JBL

  • Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first google speaker and we love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and covers well in my apartment...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not do great item broke after 2 months but was able to get a replacement I’m sure there are others out there worth the money than this one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portable and Waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s handy and looks good, I only have a few errors connecting to Bluetooth and google home JBL said they’d be releasing a firmware update soon so I hope

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing has been the worst combination of everything that it's supposed to do. It is the worst Bluetooth speaker that I have ever had and the worst Google assistant I've ever had. They should have just picked one thing and tried to do that best. It barely stay connected and Google never heard me. I wish I had my 90 dollars back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Portable Battery Powered Black Google Home

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Google version of the Google Home, but let's be honest, it looks like an air freshener. I was after another one and Best Buy have this JBL Speaker with Google Home so decided it was worth a try. Setup is easy, just like with a Google Home (you need the Google Home app). The JBL connects to WiFi and has a battery - so it's portable and can go anywhere. Sound wise, it's got much better sound than the Google Home and can pump up much louder. Deep base and solid mid to high range. I like that it also has dedicated volume buttons. It also works as a bluetooth speaker. If you're looking for an alternative to the Google Home, one that is black, portable, runs on batteries then this is for you. Recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not the perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple months into ownership and the speaker won’t take a charge. Worked great while it lasted.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Good Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have much use for it once I bought it. After all how many speakers does one need in the home! Impulse buy I think

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Only worked for a month

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this for my mom and it was working fine but then the charging port sunk in. I had that fixed but I had to call the manufacturer, send it back and then wait for a new one to come in. Well the new one worked for about a month then the charging port sunk in again. Never buying this brand again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 2 out of 5 stars

    Power button didn't work right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button didn't work right out of the box.

    No, I would not recommend this to a friend