Customer Ratings & Reviews

Very happy with my purchase... wonderful sound... music is sooo clear,very good bass,great price... it was a well worth buy... i definitely recommend

Will not stay in my ears even when sitting still. It's very unfortunate because they sound great and the noise canceling is superb.

Yes sounds amazing easy to set up with your phone the app JBL very comfortable worth spending the money on

I agree with others that they can be a bit uncomfortable to wear which i think has to do with a combo of the silicone stabilizer rings and the tips. I personally use a set of silicone triple flanged tips from spinfit that i cut the top and middle flanges off leaving only the larger bottom flange which fits my ears perfectly. But man these things sound so darn good! The imaging on these things is superb! The make stereo sound good all over again. The parametric EQ makes Samsung sub par 10 band eq feel like the old school EQ sliders on 90s boom boxes. The ANC is what it is. I personally don't care for it because it degrades the sound quality when it generates whatever frequency cancels out sounds. If JBL tweaked the design and ANC these would be killer.

These earbuds are great. Sound quality is what you expect from JBL, and becomes better with the app’s EQ. Allows for wireless charge but would’ve loved if the find my earbud was gos oriented vs a sound that emits from the earbud. This does nothing when the battery is dead.

Amazing sound quality and noise cancelling. You do have to test the different plugs to see which one will fit your ear properly but once you get the proper size they stay in and the noise cancelling is great. I have had 2 pairs would buy again. Batter life is amazing, great call clarity.

These constantly fall out of my ears. I've tried all the size options they provided, but they just don't fit. Sounds good for the few seconds they stay in before I move or anything.

Disclaimer...I am not an audiophile but appreciate excellent sound. My preference is heavy bass over midrange or highs. I own 3 pairs of ear buds. B&W Pi7, JBL Tour Pro Plus with NC and Bose QC with NC. All are excellent but have distinct differences. Sound Quality: All are excellent and have good sound from low (great bass) to high. The B&W probably have the best which is balanced and rich. The Bose is a very, very close second. The JBL are also very good but a bit tinny right out of the box for my ear. This is easily corrected using the equalizer in the app. Of note, Bose also has an equalizer in the app, but it does not actually increase frequencies, just reduces others. Also, the JBL app has much more frequency control with the Bose only bass, mid and high. Sadly, the B&W DOES NOT have an EQ, otherwise I would have given it a 5 star. Noise Cancelling: Bose are by far the best. The others do an adequate job. Pairing: All are excellent and pair instantly Charging: All have wireless pad charging capabilities. Comfort: By FAR, the BOSE are the most comfortable. The B&W and JBL are equal but take some time to find the right silicone cups. The BOSE easily block out sound and the other 2 require finding the right fit to block ambient nose. One trick I found for the B&W and JBL is to lick the silicone pads, insert and rotate backwards for a good seal. Summary: Value for $$$, the JBL is the way to go. For comfort and NC, go Bose. For a complete package, the B&W. All of this comes at a price as you can imagine. JBL $179, Bose $279 and B&W $399. I have not had a chance to try the broadcast capability of the charging case with the B&W.

TBH I lost them like day 4 but it sounded good but the way it fit into the ear was a little wierd

To easy to lose they fall out and there gone by by buy the warranty

My first set worked for a while but then the sound disappeared, lost volume. I sent in under warranty and had the same issue. JBL offered to send another set but it would be the last time. Rather than mess with them again I purchased another brand.

The sound quality is great and the noise canceling works perfect and so does the talk through. Just takes a while to get use to and getting the settings just right

really amazing sound quality from that small comfortable buds

The ear buds have good quality sound and work well for noise cancelling.

For $200, I was for sure that these headphones were gonna wow me. But sound quality is good, but nothing amazing. Basic clear sound, not much bass without having to sacrifice hearing the actual song. And for me at least, these do not stay in. I have the right silicone pieces in. I push down and twist as the box tells me too. I have to shove them so hard into my ear like 8-10 times every-time I run. I missed the return date by just a day otherwise I’d return them. Batter life is amazing, charging is very fast, the biggest downfall is just that they don’t stay in my ear.

Eh... collects a lot of dust resulting in faulty charging

While I like my Galaxy Buds 2, the audio for music is lacking. Thought I would try these and the sound is excellent for music. However, these earbuds are very bulky in comparison. I bought them on sale for about $80 so want to concerned if I didn't like them. They fall out of my ears if I move to much and doesn't matter what size ear pieces i put in. If i am just sitting or laying down they are fine. Don't use them often unless my Galaxy Buds 2 needs recharging.

Great sound, great price, great battery life. I highly recommend

Terrible - connection issues, sound quality issues and poor 'transparency' when attempting to hear yourself on conference calls.

They're more comfortable than any other I've tried before. I tried so many options, the sound quality is ok but I loved them because they fit so good in my ears. The app doesnt work good but I dont mind.