Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $59.95
The comparable value price is $109.95

Customer reviews

Rating 4.6 out of 5 stars with 444 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the Tune 245NC True Wireless Noise Cancelling Earbuds sound quality and battery life. Many find the earbuds comfortable, even during extended use. The fit is also a highlight for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 444 reviews
  • Rated 4 out of 5 stars

    Decent, controls could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not bad, got them on sale so they’re worth that price (~$60). My biggest gripe is that there’s no way to turn them on and off without the case. I often use one earbud at a time and don’t always want to bring the case with me. If they decide to time out and shut off while I’m out, I can’t turn them back on without putting them back in the case and taking them out. Some kind of press and hold power option would make a big difference. They also seem less intuitive about when to switch over the audio than my previous brand. Have had two sets of Jabra’s before this that were cheaper than these at full price but honestly liked them better. Battery life was better on those too, these are decent but not quite as good. Also, you can’t hold one in your hand without activating voice control on iPhone or getting a feedback sound. I think I may be able to change settings to fix this but is still annoying to have to do that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love JBL

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy I stumbled upon this headset, love everything about, they are extremely long lasting and sound great. Contemplating buying a second set just to have as backup...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL's Value Blasters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these little bad boys on sale for 40 bucks and I have to say, one would be hard pressed to find something better at that price range. Things I love: The jbl app is fantastic! Very user friendly with all the settings and adjustments one would want in such an app. The sound range is impressive for such an entry level set of buds. Deep bass, decently crisp mids and tight vocals. Battery is also solid. Have only had to charge the case once in the last few weeks (I don't use the buds more than an hour or two a day for the most part). Noise cancelling was my biggest surprise. They easily match or exceed my arctis gamebuds, which were more expensive, in this regard. I figured that the ANC would be pretty meh but not the case. Fit is good too. With the extra size plastic tips you can easily adjust the fit to match your ear size. They are comfortable enough that one can wear them for at least a couple hours without too much strain. I haven't taken them to the gym yet but I expect they will stay put so long as I don't do anything crazy like a cartwheel lol. Have had zero connection issues so far. Phone or Rog Ally X picks them up easily and the connection has been totally stable thus far. Things I don't love: At this price point? Nothing yet so far. JBL rarely disappoints imo

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones sound is good fit is goo. So easy to pair with your device.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best. They’re very comfortable and never fall out

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great, quality product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. They were easy to connect and control through the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these for everyday life, I’m very pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a JBL advocate. These ear buds have been wonderful for me. I was lucky enough to snag them on a Black Friday sale. The app is easy to use for the EQ adjustments and the case is durable(I unfortunately dropped them pretty hard on day two and thought the case would bust). I have an apple phone but don’t subscribe to everything apple. I’m pleased with these because I mostly like to make calls while I’m running errands and everyone on the other side of the line has been pleased with the call quality. I would say I would buy these again but I’m sure they will last so long that by the time I need another set of ear buds JBL will have something else that exceeds my expectations. Easy instructions if you are new to earbuds and a brand that I, and you, can trust.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy to me..worth product for the price.I used to prefer headset over earbuds but after trying this.This is much more comfortable to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i recommended this product. ✨

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i give review after 1 month using the product. it’s really good . good quality , build, better sound quality . i like it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. I enjoy the app, I do wish all the features were available while just using 1 of the earbuds at a time though. The battery life is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, with excellent sound and the battery has very good capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL did it again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome and work. As intended, they're absolutely amazing.And there's not much else to say about them, they're also extremely comfortable.And some of the best pair of earbuds i've probably ever owned in my entire life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is my favorite device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the device. I like the sound quality, and it is light weight. I use it every day to listen to music. Also it can be connected to more than one device hence switching one device to another is seamless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent sound for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product for a good price. I’m still learning to work them. I have a JBL flip speaker so I decided to try the earbuds because the ones from Apple kept falling out of my ear. There was a good sale on the so I said “what the heck “. No regrets so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been going through earbuds every two months. These are amazing! They stay in your ears when moving and even compliments the sounds of the music so it's not too loud or soft. This is a great item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, good battery, I practice using it, it sounds super good, definitely the best gift I could make, oh my son, Best Buy is always the best choice in technology,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise Canceling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is great! Not obsolete but does the job. If you have a loud noise next to you it will trickle innbut not overwhelm what you're hearing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade to my old jbl earbuds in every way. They fit well, they dont hurt after long usage, and the battery life is pretty good. The design of the charging contacts is way better as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL is a great buy if you’re looking for earbuds.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this item. Works well with my phone and my computer. Easy pairing to both devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs for days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect. I love them. Although they're a little bit bigger for my ears, they work perfect. Adjustable volume, the loudest whenever you want to let loose at home.

    I would recommend this to a friend
Sponsored