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Customer Ratings & Reviews

Your price for this item is $39.95
The comparable value price is $109.95

Customer reviews

Rating 4.5 out of 5 stars with 62 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the Tune 245NC True Wireless Noise Cancelling Earbuds sound quality and battery life. Many find the earbuds comfortable, even during extended use. The fit is also a highlight for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Rated 4 out of 5 stars

    Decent, controls could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not bad, got them on sale so they’re worth that price (~$60). My biggest gripe is that there’s no way to turn them on and off without the case. I often use one earbud at a time and don’t always want to bring the case with me. If they decide to time out and shut off while I’m out, I can’t turn them back on without putting them back in the case and taking them out. Some kind of press and hold power option would make a big difference. They also seem less intuitive about when to switch over the audio than my previous brand. Have had two sets of Jabra’s before this that were cheaper than these at full price but honestly liked them better. Battery life was better on those too, these are decent but not quite as good. Also, you can’t hold one in your hand without activating voice control on iPhone or getting a feedback sound. I think I may be able to change settings to fix this but is still annoying to have to do that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love JBL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy I stumbled upon this headset, love everything about, they are extremely long lasting and sound great. Contemplating buying a second set just to have as backup...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great and work as advertised. Using the JBL companion app is the icing on the cake and allows for various management features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, with excellent sound and the battery has very good capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. They were easy to connect and control through the app

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Great if on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them compared to the JLabs I had. Very comfortable. They do have some annoying Bluetooth lag so minus a star for that. I got them for $60 and don't think they're worth anymore than that. Also the touch controls are a bit weird, even though you can change them a bit. You have to tap once for volume up and twice for volume down instead of tap the right for up and left for down. I won't take a star for that since I feel as though that's a nit pick. They sound great though. Don't have a good comment for the active noise cancellation because I don't use it. I do like the adjustable voice passthrough when you're on the phone. App is pretty good too. Also they stay in my ear well when running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for short time use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great sound quality, surprisingly decent noice cancelling, long battery life and feel great to the touch and in your ear, however, I do find that I cannot keep them in my ear for longer than 1 hour without taking breaks as they sort of tire my ear, not in a hurtful way but I think the weight makes it uncomfortable after a long session, which I think helps with being mindful of how long you blast sound in your ears but is noticeable as someone who could wear Galaxy Buds + for 2 hours at a time. Amazing earbuds for the price but I doubt I would pay more than $100 for them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    REVIEW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ For just a little over $100, the JBL 245NC True Wireless Noise Cancelling Earbuds are hands down the best earbuds I’ve owned for the price. The battery life lasts surprisingly long, and the noise cancellation is the best I’ve experienced—blocking out distractions so I can focus fully. I also love that they come with multiple earbud sizes, which makes them super comfortable and versatile. My wife usually struggles with earbuds slipping out, but the smaller buds fit her perfectly and stay in place. Great quality, great value—I highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can turn on or off the noise cancelling when I have both ear buds in. This was so important to me as a female that walks alone on trails. I ca hear my music but the surrounding noises as well. Love safety of this !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    JBL 245

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. Battery life is above par. Only complaint is the noise canceling could be better. Overall a good pair of light weight buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! Really fit well in my ear, and come with 3 total options to use to fit with. Which I really love. Sound quality is really great! Easy to use. Definitely worth the money. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Good ANC, enough to overpower the noise of a power washer. They stay in my ear well, don’t have to worry about them falling out when I’m working outside or in the field. The ambient aware mode is convenient when I’m in the office and trying to focus, but need to be able to hear my coworkers talking to me. I think I’ve only needed to charge them once in the 2 weeks I got them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these for my work Christmas party because my coworkers are on the phones a lot. These are small enough to wear all day and are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Review of JBL Tune 245NC Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with both my Android phone and my Windows laptop. Very good sound quality and long battery life,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    JBL Tune 2450NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Sound is excellent and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! Easy to use, comfortable for long plane rides! Wish they went louder though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality and affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really noise cancellation and sound. The battery is last pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Replaced my old 235s and loving it

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new version . Had the two different pairs of 235s over the last couple years and the right earbud stopped charging on both pairs. I like the case better on the 245s as the buds seem to make better connection inside than the old ones did. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear BuDs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Works well. Nice sound. Charge lasts a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr. Dennis Peskey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds replaced my Bose earbuds which quit on me. The quality was as good as Bose with the additional benefit of the microphone attached. I am very satisfied with the product and would recommend these without reservation.

    I would recommend this to a friend