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Customer reviews

Rating 3.6 out of 5 stars with 807 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers recognize PCmover Ultimate for its ease of use and data transfer capabilities. Users appreciate the overall performance and the time saved by not needing to reinstall programs. Some customers have noted compatibility issues and suggest improvements to the clarity of the instructions. A few users also reported difficulties establishing an ethernet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 807 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    July 12, 2025. The product achieves the goal. The cloning process was excellent. It is important to follow the instructions to prepare both computers. The preparation of both computers will achieve the goal of cloning the original computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was working but it took a very long time to run the transfer process. The first time I went to the store the sales associate had no idea that you had this software. I came back to return what I was given and found the correct software myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PCMover was easy to install. It helped to print out the instructions. The transfer took less time as originally posted by the software.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    the program locked up and had to be canceled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to down load a updated copy to both of my computers and while it was gathering the computer information it started to try to reconnect to the ether net cable port instead of the WI FI it was using. i tryed tech support and have not heard back from them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great choice for a simple yet effective tool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review for this product would give it an excellent rating with that meeting 20 a 1/2 out of 5 stars. Pros of the product include easyness of use,friendly and very helpful customers support, And the purchase amount compared to what you get is very great deal. I guess the only pro that might factor in is loading speed. But I'm not all that good with computers so that could have to be with an issue on my end.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Made Moving to a New Lap Top a Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had last used PC Mover in 2015 when I moved everything to a new lap top. I was kind of troubled by negative reviews I was reading because the overall experience was mostly positive last time around. After installing the software on both computers I followed the standard instructions. And 6 hours later I had everything I needed from my old computer on my new. I was worried because I had a few Adobe Cs6 programs that are not supported or sold anymore and I had lost the key. No worries, they were transferred and activated as promised. The only minor hitch was my Office 365 programs. They were transferred but wouldn't work because the computer configuration was different than the subscription. I only needed to update the subscription and reinstall and I was good to go. I don't know how it could be easier to get what you need off your old computer on to your new one than PC Mover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent IT help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program itself was imperfect, insofar as there were stages that did not progress as expected. What made this product superior, however, is the hands-on help by a real IT professional, accesssible through telephone help line and who remotely took over the process. It was successful, but a few disappointments such as porting some printer programs. Additionally, security programs are not ported over. However, I will likely use this product again in the future. Ihad used it before without this difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PC Mover does what it says it will do = with ease!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding software program! Prep time approximately 10 minutes and the actual time to move files and apps from old PC to new PC another 10 minutes! Suffice to say in 20 minutes not only did I transfer all of my files, it also transferred all of my apps including settings! No longer did I have to wait hours and hours for transfer. I did purchase a transfer cable to accomplish this as the enclosed ethernet cable would not plug into my laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use

    Rated 5 out of 5 stars

    PC Mover Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product successfully moved my data from my old PC to my new one, and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use

    Rated 5 out of 5 stars

    Easy New Computer File Transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were easy to follow. Used the customization option to move only what was needed from old to new computer. Transfer was completed in a couple of hours on .5G of data. Much easier than what we had done before to transfer files.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Two computer transfer experiences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to move data from old compiter to a new one. I'm not very good at computer stuff. It wasn't as seamless as I had hoped, but it worked. I did laptop to laptop and used WIFI because the HDMI cord that was included didn't fit the laptops. It took 16 hours to transfer the data. I used the second PCmover that I bought to transfer desk top to desktop and the HDMI cord was used. It took about 4 hours to transfer way more data than the lap tops. Overall I am pleased. I would buy them again if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use

    Rated 4 out of 5 stars

    transfer cord did not work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was great - transferred about 500 GB of data and apps in about 4 hours. I tried twice to transfer using the cord included in this package but got error messages both times. Ditched the cord and transferred over my wired network and it worked fine. If I were to do it again, I would download the software with a license key; it then prompts you to download the latest version anyway. The directions are pretty easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best utility ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really researched products that would help me move all my files from old WIN7 PC to my new WIN10 computer. I decided on this product, because it doesn't just create a copy of your old system on your new one, it actually moves your files and programs. You choose exactly what you want to move. While it can't move everything, because of compatibility, it sure did a good job at moving most of my programs and all of my files. This product was absolutely worth it. I wouldn't only recommend it, I would purchase it again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    "Set it and forget it"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand and use. You can migrate without this, but by buying and using it, you'll save big bucks in headaches and uncertainty. Everything gets moved, no hassle. Set it and forget it. Accomplish what you need to in your sleep! This is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Follow Directions & You'll Be Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptic of buying this product, but it did very well transferring files and settings between an old HP laptop to a new. This program does seem to be created more towards transfers between two HP's. I only hit a few bumps since I was transferring from Windows 7 to 10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    PCmover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked the way it should. Only problem, it can only be used once. You have to purchase another license if you want to use it on different computers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Only way to easily move between PCs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laplink's PC Mover has become the easiest way to migration between new computers since Microsoft eliminated the migration function starting with Windows 10. There are a number of options with what and how to migrate files and programs from an old computer to a new one. The basic functionality will migrate both applications and files to the new PC. Most applications will function immediately on the new computer but a few will require entering the license key again. The software that I've run into requiring reactivation are Office365 and antivirus software. The process was simple as it involved logging in once the software was launched. Since it was already installed there was no time wasted downloading and installing from scratch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, but poor instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked like a champ to transfer all my files and photos from my old Lenovo PC to my new HP ENVY PC. It also transferred most of my programs. I used the customize setting to specify which programs I wanted to transfer. PCmover does an analysis and presents a chart showing which programs are transferable, which are likely transferable and which cannot be transferred, then you can choose which ones you want to transfer. I was able to screen out old programs I no longer used or which were associated with my old Lenovo. One of my"likely" programs did not transfer successfully but over 30 were successful. The downside lies with the instructions: the ones on the printed sheet did not totally match the ones on the disc so I opted to follow the disc and that worked. This also comes with a "free" trial eraser program (that can only be used for a limited time after which you have to buy it) to scrub the hard drive on your old computer . PCmover promotes using it as a routine maintenance tool to remove all traces of unwanted files from your computer. I took advantage of the hard drive erase feature to completely remove everything - operating system, partitions and all files - but it took several days to do this using the 3-pass process. The estimated time for the most secure 7-pass process was 35 weeks for about 2 TB of data!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use

    Rated 4 out of 5 stars

    pc mover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did what I wanted it to do, move my old files to my new computer. It set up fairly easy with only a few bumps, mostly my misunderstanding. Once the program started it operated and everything by itself and even let you know when it was finished with the old computer. I would use this again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    PC Mover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional product, intuitive and a solution provider.

    I would recommend this to a friend
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