The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
Rated 3 out of 5 stars
Great, but..
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it's a ThinkPad with a Horrible battery. Good speed, fair keyboard that feels Less than normal Lenovo quality. Great selection of ports and did I mention the Horrible battery..
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer is excellent and suits my needs perfectly. The Geek Squad transferred my data from my old computer to the new ThinkPad as requested. Tips on maintaining and using the new machine were helpful and complete. BestBuy remains my go-to company for all electronics and in the future some appliances,
Hey Cathy, thanks for choosing Lenovo! We are glad to hear that your ThinkPad is a perfect fit for your needs and that your support experience was awesome. We appreciate you taking the time to share your feedback with us.
Rated 5 out of 5 stars
best purchase ever
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the battery life for this think pad is crazy good and if you misplace your charger they have universal ones that work great. being able to stream and work multipurpose tool. its very light weight is to travel with 10/10 i would definitely purchase again.
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this ThinkPad E16 features exactly what you wanted in a computing solution.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Rated 5 out of 5 stars
Worth to go
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a trade in of my MacBook Air which was estimated $900, but I received $980 after I picked up my order! And the new computer works so good without any noises. Love BestBuy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm able to maintain our household budget with this ThinkPad. The setup was easy and it requires very little maintenance as manufacturer's updates can be set to run automatically at a time of your choosing.
Hi, MattB. Thank you for choosing Lenovo! We are glad to hear that your ThinkPad is working well and is a good fit for you. We appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it for heavy duty work at my job.
I highly recommend it
Hey LuisC, thanks for choosing Lenovo! We are glad to hear that you are liking your ThinkPad, and we appreciate you taking the time to share your feedback with us.
Rated 4 out of 5 stars
Ms
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. This Lenovo replaces an 8 year pld Lenovo laptop that. Cracked. It's a bit different but has what I need. GeekSqad guy helped set up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I couldn’t print so I called the tech support line. A very friendly rep and his buddy proceeded to access my bank account (told me I was entitled to a refund) and then “mistakenly” entered a refund amount of $15,000. Told me I needed to bring $15,000 in cash to an ATM to avoid having Best Buy claim that I was stealing. His hung up when I told him I was a lawyer.
I have spent this past week closing/reopening all bank accounts. Turned out the only problem with the laptop was that our printer was not listed as the default.
This has to be the worst customer service I have ever come across. Obviously NO screening is done on the people Best Buy has handling their tech support. We will not be purchasing anything from Best Buy in the future.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor keyboard. Within a year W key quit working and the trackpad is flaky. Stay away from E series! I have a T490 series that I bought 5 years ago and it worked well till last year. I still have my T-430 which is built like a tank and still going strong!
Hi, JoyJoy. We are sorry to hear that you have encountered issues with your ThinkPad E16. To help remedy this, we recommend reaching out to our support team at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.