Customer Ratings & Reviews
- Model:
- 81TC003LUS
- SKU:
- 6388036
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Yoga C740 2-in-1 laptop for its touchscreen capabilities, describing it as convenient and easy to use. They also appreciate its fast performance, light weight, and affordable price. While some users have concerns about the limited number of ports, fan noise, camera quality, overheating, and Wi-Fi connectivity, the overall positive feedback suggests that the Yoga C740 is a well-received product.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Customer service
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Power button broke after having the Laptop for 3 months. I tried contacting the manufacturer, but the manufacturer hasn't responded. Please make sure to get BestBuy warranty because the manufacturer doesn't seem to exercise good customer service.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-14. We recommend you call Lenovo Tech Support at: 877-453-6686.
Be cautious
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was going fine; bendable screen and all that extra stuff. Until it decided to hibernate one day and never turned back on. I had to return it.
No, I would not recommend this to a friendHad to return Yoga laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the size of the laptop was a bit small as I was used to larger ones. I ended up returning the laptop as it kept turning off unexpectedly and the screen kept freezing up.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-14 ships with Windows 10 Home 64-bit Operating System, which should not turn off or freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Good computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer it's been ok so far. if you are upgrading from an old equipment it's hard to sett everything up. It took me a while to do so. So far the computer works great!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Yoga C740-14. Here is a link to Lenovo Migration Assistant software to help you easily transfer files from your old computer to your new one: https://www.lenovo.com/us/en/software/lenovomigrationassistant/
Compact and sleek!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than expected. The touch screen is responds well. I would've given it a higher rating but the hard drive crashed after two weeks, had to reorder another one.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-14 ships with a 256GB NVMe TLC solid state hard drive which has no moving parts and should not fail. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Still waiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems great but not yet opened as it’s for my daughter’s birthday. But have not yet received my cash back offer so not as advertised until now. Disappointed
I would recommend this to a friendspotty wi-fi connection and dead battery in 1 week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the look and feel of the computer but it wouldn't keep a wi-fi connection in my house. I checked for updates to see if that would help. There were 2 updates available even though I had only had the computer for a week so I installed them. From that point on the battery began to discharge and wouldn't recharge even when completely shut down. I will be returning computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-14. First, bes sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
very bad, i had it sent already for repair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a month screen glitches , i had to send it for repair. Over 15 days bestbuy doesnt cover, so we had to send it direct to the factory. This is the 2nd lenovo yoga that i bought from bestbuy with the same issue. Frustrated and concerned about the quakity and the service Bestbuy give us. On the first lenovo failed over a year, so i couldn't ckaim it either to bestbuy nor to the factory. Very convenient.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-14. Be sure you have the latest version of Windows 10 on the computer and that all of the BIOS files and drivers are up dated to that latest version of Windows 10. This should clear up the screen issue you mention. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Very unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I am not active for more than 5 minutes I lose my home Xfinity Wifi connection. I try and refresh and nothing happens. Every time I have to go to Windows troubleshooter to reestablish a network connection. I have selected connect automatically to my home network. I have called Best Buy and Geek Squad, and tried online chat support but every time I am met with we are experience a high volume etc. And of course I am now a week over the warranty period.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-14 and its WiFi connectivity. This model ships with 5G, Wide-Range/High-Speed 2x2 802.11AC WiFi. It is backward compatible to older b/g/n frequencies. First, check to be sure you have the latest version of Windows 10 then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call contact your internet provider and confirm that 802.11AC even though it is backward compatible to b/g/n WiFi is compatible with your version of WiFi. If your internet provider says your WiFi should be compatible, try taking your Lenovo Yoga C740-14 to a public WiFi location and try connecting to a WiFi signal other than your home WiFi. If you can connect to another WiFi source, your home WiFi settings will need to be adjusted. If you can not connect to another WiFi source or you have the same disconnection issue, we recommend you call Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Customer service
Unhappy with Best Buy Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Understand, I am happy with the laptop. This review is for Best Buy Customer Service. I purchased this laptop as an Open Box Excellent product and one week later the price for the Open Box Excellent dropped $150: Best Buy will not match the price and provide this refund because it's an Open Box, they will only price match down to the New price. Poor policy, poor decision.
I would recommend this to a friend Batter life claims are incorrect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm very unimpressed with the battery life. It lasts maybe two hours, unless you have it on the dimmest setting, which is almost impossible to see.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-14 model number 81TC000JUS, ships with a 4CELL_51WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 13 hours, depending on the work the device is performing. If you are only getting 2 hours of battery life, first, be sure Battery Conservation mode is turned off. This Power Management setting will only charge the battery to 60-percent. This is to prolong overall battery life for laptops that are plugged in all of the time. Here is a link to instructions for turning off Battery Conservation Mode:
https://support.lenovo.com/us/en/solutions/ht103159. If Battery Conservation Mode is not turned on, then be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
noy happy for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually pay much less for a computer. This one is faster, but cheaper, Im worried that I paid more and it will only last a year like the cheaper ones. I returned an hp to get the Lenovo, but even those in the computer business have no faith in how long it will last. Everyone always talks about their 10 year old computers and how well they are still working. This Lenovo also does not have indentions on the keypads, so I am constantly pressing wrong letters. Thinking of returning.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Combining heavyweight performance with lightweight portability, the Yoga C740-14 10th Gen Intel Core i5 processor enables longer battery life, high-speed connectivity and ultra-responsive multi-tasking performance in a sleek package. Featuring the vibrant color and clarity of a high-resolution display with narrow borders on all sides, the Yoga C740 offers a powerful entertainment experience on the go. To match the stunning visuals, the C740’s user-facing Dolby Atmos speaker system creates an unmatched audio experience in which sound flows above and around you. Featuring sandblasted premium aluminum, this 2-in-1 convertible laptop is all about the details—a color-matched keyboard, subtly rounded edges for comfortable holding, and smoother transitions when you flip from laptop mode into tablet and back. Work and play in style. Yoga is committed to protecting your privacy. Log in with your fingerprint; or slide the Yoga C740’s TrueBlock Privacy Shutter closed for true peace of mind when you’re not using the webcam.
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay.. I got it as an open box, I think the price was a bit high. Open box should have lower price so that middle class people can afford it.
I would recommend this to a friendNice computer, glitchy though
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up easily, runs quickly. Having issues with the computer “freezing” in the middle of using it. Have to turn the power off to get it running again. I do like it, but do need to bring it in to have it looked at. I did purchase an open box product. Hoping that Best Buy is able resolve my problem. Only had the computer a month, issue happening a couple of times per week.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-14 model number 81TC000JUS, ships with Windows 10 Home 64-bit Operating System, which should not freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Having minimal instruction to use the Windows 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very little instruction provided in how to work with Windows 10. Camera still does not work with Zoom teleconferencing while my 10 years old lap top did work
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-14 ships with a 720p (HD) web cam with built in microphone and Privacy Shutter. Be sure the Privacy Shutter is open (red dot is not showing over the web cam lens) before your try to use the web cam. Here is a link to a product tour video of the Yoga C740-14 that calls out the Privacy Shutter. The manual control for the Privacy Shutter is directly over the web cam lens: https://www.youtube.com/watch?v=ukQibJna9rA. With regard to learning your way around Windows 10, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free.
Lenovo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought brand new, it came with a software problem and could not be set up. Since it was brand new and I'm not tech savvy, I assumed I was the problem. I eventually found someone to help me and when they couldn't set it up either, I too it back to store, they checked it, found the problem and said most Lenovo computers had software problems. I wish they had mentioned it when I purchased it, it would have caused me a lot less stress.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello we are sorry to hear you ran into an issue on your Lenovo Yoga C740 Laptop model # 81TC000JUS. At this time we do not have any knowledge of widespread software issues with our laptops. Please ensure you have the installed the latest system software, device drivers, and BIOS updates on your machine with Lenovo Vantage as its possible this will fix the issue. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan” In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Over priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one is over priced for what u get. It’s a nice one and good parts but wasted cuz device is not very nice so having fast cpu not helpful here.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Combining heavyweight performance with lightweight portability, the Yoga C740-14 10th Gen Intel Core i5 processor enables longer battery life, high-speed connectivity and ultra-responsive multi-tasking performance in a sleek package. Featuring the vibrant color and clarity of a high-resolution display with narrow borders on all sides, the Yoga C740 offers a powerful entertainment experience on the go. To match the stunning visuals, the C740’s user-facing Dolby Atmos speaker system creates an unmatched audio experience in which sound flows above and around you. Featuring sandblasted premium aluminum, this 2-in-1 convertible laptop is all about the details—a color-matched keyboard, subtly rounded edges for comfortable holding, and smoother transitions when you flip from laptop mode into tablet and back. Work and play in style. Yoga is committed to protecting your privacy. Log in with your fingerprint; or slide the Yoga C740’s TrueBlock Privacy Shutter closed for true peace of mind when you’re not using the webcam.
Touchpad failed it 4 months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touchpad failed 4 months after I bought it. I am glad I got it from Best Buy because it is IMPOSSIBLE to get support from Lenovo. The Geek troublehot it, confirmed my diagnosis, and took care of returning it to Lenovo to repair it. Otherwise, it was a great laptop until yesterday morning. Love the SS HD...starts up in a couple of seconds.
No, I would not recommend this to a friendGood in the beginning, but....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was running good at first, but just two months after the purchase the computer fan began to make a very bad sound consistently. We brought it specifically for our daughter to do her online classes. Luckily, it was still under warranty, but my daughter has been without the computer for almost a month while it is being repaired!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, we are sorry to hear you experienced this issue with your Lenovo C740 laptop. We appreciate your feedback and patience regarding this matter.
WiFi network issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the idea of writing a review, but I really want to warn people about this product. I have half a dozen different pieces of technology Amazon Echo, Google home, android phones, MacBook Pro, and NONE of them have had issues connecting to my WIFI. Since day one, this yoga 740 that I bought had had endless problems connecting to the wifi. I've read dozens of articles about other folks who've had this issues, I've restart the computer, I've change the settings in the adapter, I've edited the registry, I've upgraded and downgraded and re-installed the drivers for the intel wifi adapter, and still I have yet to find a solution other than physically re-starting the router. NONE of my other devices had this issue. Do not trust this product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-14 and WiFi connectivity. The Lenovo Yoga C740-14 ships with Intel 5G, Wide-Range/High Speed 2x2 802.11AC WiFi capability. First, be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers, not just the WiFi drivers, up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.