Customer Ratings & Reviews

So far so good. We replaced a 30-yr-old GE that just kept plugging along until it stopped. All reviews sound like new fridges last a fraction of that time. We do like the design -- I've found the French door fridges with the freezer drawer at the bottom more awkward to use. Also, the door-in-door is a fun and convenient feature. Note: It was an open box fridge, but we didn't realize it had actually been used and returned when we bought it. The installers mentioned that and sure enough, there were signs there had actually been items inside. There was also one minor dent at the bottom of one of the door. Here's to hoping it will last 15 years. I'll come back and give it 5 stars if it makes it to 10 years without a repair.

For a mid range fridge, it looks really nice and keeps everything cold as it should. Because the ice cubes are about half the size, It makes him quickly. It needs more light inside the refrigerator, maybe I’m old-school but I expect a bright light so I can see everything. It sounds like it drops the ice cubes one at a time. Several times a day I hear several clicks spaces a couple of minutes apart. Like the small door where I can meet Shannon grab some thing without open up the entire refrigerator some people complain that it doesn’t have the butter compartment, but the top shelf on the door works great for that and don’t have the problem of people forgetting to close the butter compartment and the butter falling out when you open the door. It is supposed to be fingerprint resistant But, I’m seeing constant smudges on it easily wipe off, but I wouldn’t consider it fingerprint resistant. I like that the doors can hold magnets so I can post my granddaughter’s art.

This is the most refrigerator you’ll ever need. Perfect ice cold water, ice crusher, and ice cube dispenser. Love the look in the kitchen. Keeps everything fresh! The only downside is the water/ice dispenser button is a little counter intuitive to use and hard for one hand operation.

Awesome fridge. Lots of room and I love the door in door function. The UV light is also a nice touch. I just wish they had another light for use of the lights were off.

Really Spacious...enough space to acomodate all the groceries.. and easy to clean up..

I loved the clean line look and it’s very roomy inside. The refrigerator is very quiet.

The sale guy recommended me this fridge and was better than I expected. Excellent equipment.

The French 3 door is nice but the right top outside door is not latch tightly When you open the door or close the main door, the outside door automatically unlatches.

Associates were attentive showing knowledge/informed caring support assisting in large appliance purchase. The sales advisor walked me through the steps of financing, approval. Very pleased with delivery/installation of refrigerator. Over all a great consumer experience

The refrigerator is very spacious. It is quiet. It does have a small container for ice which is a bummer. But overall really like this refrigerator.

Oh my gosh, It's truly amazing! Love the colors and love the space!

This was a smooth process from start to finish! The salesperson in the store was very helpful with making our choice, and setting up the delivery as well! The two gentleman that brought the refrigerator communicated their arrival time, and was very professional during the installation!

Good service and good equipment, I recommend them.

Very large capacity! Design is very contemporary! I love it!

Very good option. The space is quite large and easy to organize my groceries

 It’s a nice refrigerator and work very good. I like it.

Great product but the installation was horrible paid for the installation but I ended up installing it myself due to the geek squad workers complaining about water in the pipeline when all they needed to do was drain the water out for 5 minutes after shutting off the valve also paid for haul away for old fridge and they were hard to contact I would call and they would say they will call back. It took almost a month for them to actually come by and haul away my old fridge.

We’re on our 3rd, going on our 4th of these units. 1st one the front door panel was coming off where it opens and it wouldn’t clip back into place. The 2 nd fridge had issues with the water line being extremely noisy and the front easy access door wouldn’t close properly. The 3rd was dinged while getting delivered. AND today’s winner was delivered and the door alarm or beeping sounds don’t work. It doesn’t help that LG customer support is terrible. We’ll probably switch brands since this fridge seems like junk with JUNK support. The only saving grace is that Best Buy has been responsive to swapping the units. We’re just tired of packing up the fridge and waiting for the delivery folks. What a nightmare. First LG appliance anything and it’s abysmal.

Terrible installation and it's not even 6 months old and the left fridge pops open. Having so much trouble trying to get assistance from best buy and LG.

I want to start this off by saying that due to me purchasing this fridge as an Open Box item, I love it way more than if I were to have paid full price for this. That being said here are the pros and cons. Pros: - super spacious. - sleek and modern. - door in door is a fancy feature. - nice fit for a tighter space even with how deep it measures. - super easy to take out the glass shelves/fridge door containers to clean them. - basically got a brand new fridge for 40% off retail price. Cons: - water does not come out cold from the fridge. - water/ice selector button at times is super sensitive and if you aren’t paying attention you make get the wrong thing. - small ice bin (which it says “space saving freezer design but I need a lot of ice since the water coming out isn’t cold) - only two drawers, both which have handles from the bottom and the bottom drawer is basically on the floor so you will hate getting stuff from there. - fridge door is HEAVY when you put stuff in there and opens/closes FAST. - door in door drinks aren’t that cold vs the rest of the fridge. Even with me lowering the fridge temperature a few degrees. Overall I’d definitely buy the fridge again for the open box price I got it for, but I would NOT pay retail for this fridge. Too many things a fridge should normally do for the price and the drawer design is ridiculous. Sidebar when did the meat drawer become something that became obsolete in a fridge? Now I have to buy organizers for my fridge to makeshift a meat drawer.