Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the quiet operation, ease of use, and cleaning efficiency of this washer and dryer. They also appreciate the space-saving design and the large capacity for a stacked unit, frequently praising its sleek appearance and intuitive control panel. While some find the unit heavy, the positive feedback overwhelmingly focuses on its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 488 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    The best choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great system, high end LG technology. Lots of capacity in a small space. It's on the quiet side and works fast. I appreciate it! Great service in sales and installation from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Super Impressed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like stacking the washer and dryer. But getting full sized. It takes up less space. And then you font need those extra stands underneath to raise them up. Where this products beats everyone on full size stacking is the over all dimensions and bringing the control panel down to the center. I’m 6 feet tall abs even struggled with seeing the dryer buttons on my last unit. But this one is perfect for all heights. Great job LG. I’m normally a Samsung person so you have converted me with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Size

    Rated 5 out of 5 stars

    LG Tower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size and good styling. simple to use. very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Serve the purpose

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and quiet, but super heavy so it's hard to install by ourselves

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer dryer combo

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer and dryer - large capacity, I can wash king size comforter with no issues. Good programs. I've had this for almost two years now and zero issues so far. My laundry room is pretty small so I appreciate the design, looks sleek and not very bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb Delivery Crew!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New unit seems great. But I want to say how superb the delivery team of Jay and Jacob were! Professional, yet very friendly and helpful and also very careful and caring about my property. Answered any questions and honest. They both deserve a raise!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combo me and my wife got our house and we decided to go with these and they are great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Wash tower

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the efficiency and size!! It cleans while silent and plays a wonderful little song with the load is finished!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast and quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Fast and quite easy to use. WiFi option not connecting for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG wash tower is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy so far with this wash tower. The washer seems to use much less water, calibrating the size of the load. The dryer dries very quickly. It has been easy to clean, it’s not too loud, and the control panel is easy to use. I haven’t yet tried the download function to add permanent press as an option. I still might do that though. The unit is a little bit deeper than my last one so it does not fit completely into the cupboard space I planned for. The venting in the back apparently needs more room than older units. So make sure to measure, adding the extra vent space (~5”). I have had six experiences with installation crews from Best Buy in the last few months. The installation crew for this unit was the only one I can’t give a stellar review to. They actually broke the vent when they pushed the unit back which caused the dryer not work. After a repair person visit, a new vent, and a couple hundred dollars, everything is working fine now. I recommend LG and specifically this washer dryer combo. It is living up to all I’ve read about it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Sleek WashTower but App Dependent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but challenging UI. The product works great but you almost have to use the app with it. Most of the settings are pre programmed on the device and so you need the app to make changes. The app is easy to use but wish I could adjust more things on the device itself. That being said, it's very sleek. Very quiet and works great. Massive amount of room in there and very efficient with detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Super quiet

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a slim and has a very modern look , super quiet and low energy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    WD

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Larga capacity, not noisy at all. Energy saver and water saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thats how you take care of your clients

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the function and how nice they look together washer and dryer plus Daniel and his crew in Palm Desert treated us very well my family will be doing more business in the future with this store thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    A smart purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use is incredible. Great capacity for a stacked unit. Super quiet. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Laundry

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Product. Just the right size for a closet. Quiet and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer and dryer.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer and dryer that saves me space! I don’t know why I didn’t stack my old unit but this time around, I have no choice. This only works as a stacked unit but it’s worth it. The dryer does collect a lot of lint on the lip of the dryer and the washer does seem to collect water in the rubber lip. Other than that, it’s a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG got it right.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new washer/dryer tower. LG did a great job with this one. As well as our LG stove and refrigerator and dishwasher and microwave. Tower is easy to use and fairly quick with laundry loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    washer/dryer combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Fit perfectly in my limited space laundry area. Very quiet set. Can't believe how much it holds!! I didn't want another front loader washer, but my niece recommended this model from personal experience and it did not disappoint! Definitely would recommend it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No step stool needed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my mother who is 88 years old and 4'11" tall. This allows her to reach both sets of controls and the back of the dryer with out the danger of using a step stool. She is happy because this helps to extend her independence. We're happy because we don't worry about her doing laundry on a step stool. Win, win. The only draw back for us was the doors are not reversible. They open from the right side only and in our case this is a minor issue. quality seems good and it does a nice job. All in all, we're happy with the purchase.

    I would recommend this to a friend
Sponsored