Customer Ratings & Reviews

The design is very nice, easy to use, it's very quiet, it does a great cleaning, recommended. L.W.

Washer is quiet and washes fast and super well. Would highly recommend especially if on sale!

This washer got excellent ratings by Consumer Reports. That is what led me to purchase this. Although the washer has an agitator, it is still huge and can accommodate large amounts of laundry. The price was very competitive. I was thinking of this model with the agitator or the nearly identical model with the impeller. Both were top picks by CR.

I am very pleased with my Washer. It washes well and i can do extremely big loads. Cleans clothes really well.

I have been a Maytag washer and dryer owner for 30 years. Unfortunately we gave our original Maytag’s away when the home we moved into had a newer model Maytags. When we moved again the new destination included appliances but we replaced the washer and dryer with new Maytags about 3 years ago. However, this time the Maytag washer was a real dog. We had service out twice and despite their efforts the washer continued to display a LoFlo error. These errors occurred every week and we found that we could reset the washer by unplugging and plugging again. This was faster than having service come out and do nothing. Even though we had 2 more years of warranty left our frustration with Maytag and service peaked and we decided to replace with a LG. I read reviews which indicated they appear to be the most reliable brand. Best Buy had a sale and I purchased a new washer and dryer from the website which included installation. We favored a top load because bending for the front load was a source of complaint from my wife and kids. The LG top load is easy to operate and the 5.3 cu ft is large enough for our huge amounts of laundry. The only pain point and it is minor, is the washer is loud. Really loud. We had not had an agitator for many years and had forgotten that agitators back and forth movement is associated with more noise. However, I am not convinced that a top load without an agitator can really clean soiled clothes so the noise on laundry day is acceptable. It is strange that the unit does not have a delicate cycle on the dial of options. The manual states that delicate cycle can be accessed from the Downloaded option on the unit. To me that is simply weird. Why do that? The Wi-Fi functionality is something that is not really necessary. We have used it but still wondering what real value is found in that. Seems like a novelty looking for a real reason. We have used the AI cycle and so far that seems easy as it self determines which cycle to use on it own. So far so good. After a few weeks no problems encountered which is something I could not say about the Maytag experience. By this time we were already waiting for service call. Let’s hope the hype over positive LG reliability holds true At this point the family is comfortable with the new machine, clothes are clean and no errors.

Very easy to use and very quiet. Provides lots of options but the one we use most is the quick wash we completes a load in 30 minutes.

So far the machine works well. It is simple to operate, and very quiet. We like the optional agitator.

My old LG washer was 14 years old when my dryer finally died. So I purchased a new LG washer and dryer. What I don't like about this washer are the settings. No permanent press on the dial like my old washer, you have to use your phone for different settings. The black glass is too dark and shows every fingerprint. The normal cycle uses so little water it doesn't come close to cover the clothes. If you use the deep fill, it fills to the top unnecessarily, you feel guilty using so much water. The top of the washer is angled for shorter people for reaching the bottom, which is so annoying because you can't put anything on the top of the washer, it falls off. The spin on delicate cycle doesn't look too delicate to me, I'm afraid of ruining my clothes. Overall I wish LG made a simpler washer, like my old one.

Bought both the washer and dryer over a year ago now and I’ve been very happy with this set. Works wonderfully and I love the black color. I love the app too. There are different cycles in the download section that I’ve used many times already.

First and foremost m, having the AI feature is something I wasn’t used to, what a great and necessary feature. The machine is very quite, a ton of options and cleans the clothes efficiently.

Very Please with my purchase of LG 5.3 CU. Ft High Efficiency Smart Top. washer with turbo wash 3d technology. The washer is very efficient in cleaning clothes! Operated from downloaded phone App... Fits perfectly in my condominium apartment home laundry room.

This washer is very quiet. Functions are easy to use.LG was recommended by the service agent that kept coming out to repair our other washer (four times in three years). Would recommend this model.

Exactly what I wanted. No over the top features. It had the agitator bar I wanted. It’s very quiet and I love it

We have used it for a month and so far so good. I love how easy it is to use and the jingle it gives once a load has finished. This set is quieter than our old washer/dryer and I love the express 30 minute option.

Great washer! We have been having this for a few months and its great. We did purchase the middle part for "better washing" which compared to our older one you could tell the difference. One downfall that I noticed it is that we often use tide pods and it seems to not thoroughly wash it as the pod plastic tends to stay stuck to some clothes so I have to rinse for a second time. The app is very helpful as I forget I am washing lol

Definitely love the washer. Clothes come out clean. Washes the towels perfectly as well. Would buy again and will recommend it to family and friends. Love the quick wash feature, will wash the clothes in 30 mins and you can even add the deep fill option to this as well

I had lots of problems with previous washers where the machine almost walked out the door and the rinsing was horrible. This machine is fabulous! It balances automatically to avoid me chasing the machine when it spins and the center mechanism does a great job in ensuring it is properly washing the clothes. The machine is deep so if you're short like me, you will have to get on your toes to get the stuff out but otherwise, I LOVE IT!

So far so great, seems to do a great job with no issues. Easy setup and operation. The washer is fairly quite. Just works as I wanted and I have had good luck with LG washers in the past.

Excellent washer with the agitator. Clothes come out super clean and we love the AI function.

Efficient, low sound and great washer and dryer. Highly recommended and great color selection.