Customer Ratings & Reviews

Love this washer. It’s quiet, easy to use & efficient

Very user friendly but still offers a variety of high tech options. Very sleek appearance. I had a lot of issues with sensing issues with my previous top loading washer and so far I have had no issues with this one! Seems to clean clothes great and dry clothes in efficient manner. Received an excellent deal during Memorial Day promotion. The Geek squad installers were also excellent! Super friendly and showed us how to use it before leaving!

This washer got excellent ratings by Consumer Reports. That is what led me to purchase this. Although the washer has an agitator, it is still huge and can accommodate large amounts of laundry. The price was very competitive. I was thinking of this model with the agitator or the nearly identical model with the impeller. Both were top picks by CR.

I have been a Maytag washer and dryer owner for 30 years. Unfortunately we gave our original Maytag’s away when the home we moved into had a newer model Maytags. When we moved again the new destination included appliances but we replaced the washer and dryer with new Maytags about 3 years ago. However, this time the Maytag washer was a real dog. We had service out twice and despite their efforts the washer continued to display a LoFlo error. These errors occurred every week and we found that we could reset the washer by unplugging and plugging again. This was faster than having service come out and do nothing. Even though we had 2 more years of warranty left our frustration with Maytag and service peaked and we decided to replace with a LG. I read reviews which indicated they appear to be the most reliable brand. Best Buy had a sale and I purchased a new washer and dryer from the website which included installation. We favored a top load because bending for the front load was a source of complaint from my wife and kids. The LG top load is easy to operate and the 5.3 cu ft is large enough for our huge amounts of laundry. The only pain point and it is minor, is the washer is loud. Really loud. We had not had an agitator for many years and had forgotten that agitators back and forth movement is associated with more noise. However, I am not convinced that a top load without an agitator can really clean soiled clothes so the noise on laundry day is acceptable. It is strange that the unit does not have a delicate cycle on the dial of options. The manual states that delicate cycle can be accessed from the Downloaded option on the unit. To me that is simply weird. Why do that? The Wi-Fi functionality is something that is not really necessary. We have used it but still wondering what real value is found in that. Seems like a novelty looking for a real reason. We have used the AI cycle and so far that seems easy as it self determines which cycle to use on it own. So far so good. After a few weeks no problems encountered which is something I could not say about the Maytag experience. By this time we were already waiting for service call. Let’s hope the hype over positive LG reliability holds true At this point the family is comfortable with the new machine, clothes are clean and no errors.

The design is very nice, easy to use, it's very quiet, it does a great cleaning, recommended. L.W.

Great purchase! Highly recommend. Very clean looking and works well, very quiet.

Bought both the washer and dryer over a year ago now and I’ve been very happy with this set. Works wonderfully and I love the black color. I love the app too. There are different cycles in the download section that I’ve used many times already.

So far so good, I went back to agitator style and definitely think I prefer this over impeller. Machine is very quiet and efficient. Lg for the win

I love having a washer with an agitator again. It is quiet and the tub can hold extra large loads.

So far it works great. We have the agitator one. Only thing I don't like is that there is no delicate cycle. Not a fan of hooking up wifi to try and download another cycle.

A pretty darn good machine... We bought this machine back a couple of months ago to replace an old Kenmore we had and that was practically worn out. This washer works very well and cleans clothes almost as if the clothing was new. The washer is relatively quiet and the spin cycle spins the clothes so well, it takes a lot less time to dry them. I would definitely recommend buying this washer and will definitely purchase another one, whenever this one may wear out. (and hopefully that will be years down the road!)

Love this washing machine!! It's enormous and it spins the clothes almost dry!! Love the fact that it lets you know on your phone when the cycle is finished!!

Very easy to use and very quiet. Provides lots of options but the one we use most is the quick wash we completes a load in 30 minutes.

Exactly what I wanted. No over the top features. It had the agitator bar I wanted. It’s very quiet and I love it

We have used it for a month and so far so good. I love how easy it is to use and the jingle it gives once a load has finished. This set is quieter than our old washer/dryer and I love the express 30 minute option.

This washer is very quiet. Functions are easy to use.LG was recommended by the service agent that kept coming out to repair our other washer (four times in three years). Would recommend this model.

Great top loading washer. We used to have a front loader from another brand, but switched back to a top loader because it cleans the clothes so much better. LG is the best brand for a washer - this unit cleans the clothes thoroughly. In a busy household we sometimes forget to switch the load to the dryer as soon as the cycle is done. With our last washer the clothes would start to smell if left in too long; however, with this unit, that doesn’t happen!

Awesome product definitely recommend, really good quality and definitely works really good.

So far so great, seems to do a great job with no issues. Easy setup and operation. The washer is fairly quite. Just works as I wanted and I have had good luck with LG washers in the past.

So far the machine works well. It is simple to operate, and very quiet. We like the optional agitator.