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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1402 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall and drying performance, with many praising its effectiveness. They also appreciate the convenient door features, ease of use, large capacity, and quiet operation. While the design is also well-received, a small number of customers have noted a sensitive lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,402 reviews
  • Rated 5 out of 5 stars

    Super LG Smart Dryer (w/Washer)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you say, AWESOME?! I am so happy with my new LG Dryer. I got the Washer, too and immediately fell in love. Doing laundry is, now, a joy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish and great performance!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance! I like the smart feature that alerts me when the cycle has finished. The display panel lights up but it’s hard to read the individual selections. A nice feature is the Dryer tub lights up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer. Still trying to figure out all of the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty features!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade compared to our old dryer! Easy installation, especially since it’s our first electric dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer work great and don't take too long I had it since January

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new iteamx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I recommended good quality and brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with all my Best Buy purchases

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with all my purchases from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good... Looks great The bad... Can't use it till I get an electrician out to fix a outlet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase these washers from Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered two sets of defective LG washer dryers (deemed defective by Best Buy) and they withheld $485.96 from me after taking all appliances/accessories. Not to mention my home is damaged throughout. My brain hurts trying to scroll through photos to attach to this ridiculous review. They have escalated this issue more than 10 times to who knows where, and I am still on hold. Going on 3 hours now. Best Buy will take money from you and refund you in the form of gift cards. I am on the receiving end of a manager making noise about how i should not be telling them ‘how to do their job.’ I have never been met with such stupidity and fraudulent conduct. I paid $1,831.94 for the first round, received $1,601.95 as refund. Then i purchased another round for $1,695.95 and received $1,439.98 as refund. Math is clear as day, and every time it is just escalating this to there and mam, what did you do with the gift cards issued…nothing, absolutely nothing Best Buy. If you check your records, then those gift cards remain unused. It has been 2 months, and Best Buy is still holding onto $485.96. And now this manager must be going on lunch, they hung up on me.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jeannie. Thank you for bringing this to our attention regarding your LG Dryer (DLE8400WE) model. We understand your concern about dealing with defective appliances, financial issues, and poor customer service. We aim to provide high-quality products and exceptional services to ensure a smooth and seamless experience. Given the severity of the situation with the unit, ensure that you have detailed records of all transactions, communications, and photos of the damage. This documentation will be crucial for resolving your case. Please reach out to us on social media @LGUSSupport with all relevant details, including the issues with the appliances, any damaged property, and the financial discrepancies. We can assist you in navigating this situation and provide support. ^Juvy LG

  • Rated 1 out of 5 stars

    Defective LG dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer lint filter design is defective. Lint goes outside the filter on both sides and accumulates in the bottom of the filter opening. error message of blocked vent d80 appears after nearly every load. Photos show lint manually pulled out after just one load, and lint on either side of filter. I contacted LG, but they won't accept a complaint unless I pay for a duct cleaning and present a paid receipt. No problem with the duct. Problem is the machine.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Maxine. Thank you for sharing your experience with us. We understand your concern about the lint filter issue on your LG Dryer (DLE8400WE) model and the recurring "blocked vent" error. We really want to make sure our products meet your needs and expectations.

      It seems like the lint filter design might not be catching all the lint, which could be causing it to build up in places it shouldn't. To start, we suggest checking that the lint filter is seated properly and cleaned out before each load. If you're still having trouble, take a look around the filter area to see if there's any extra lint blocking airflow. You can find more information at https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742.

      Since this looks like it might be an internal issue with the machine rather than the duct, we’d love to help you out further! Just send us a private message on social media @LGUSSupport with some photos of the lint buildup and any other details you can share, and our team will be here to help you sort this out.

      We're dedicated to making sure your dryer works just right for you. ^Juvy LG

  • Rated 1 out of 5 stars

    16 months and dryer is now garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was installed 9/10/22. It is now Jan 2024 only 16 months later and the dryer is basically garbage. Dryer drum cracked at the weld seam and is tearing clothes and is not usable due to it now being a fire hazard. Drum is still in the 3 year drum warranty but service shops want to charge close to $500 for the repair. Not worth it so time to purchase another. Of course LG is the highest rated dryer so will be purchasing an extended warranty on the next one. So disappointed

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, SuzanneL. Thank you for taking the time to share your experience with the LG Dryer (DLE7400WE) model. We strive to provide reliable and durable appliances, and we regret that your dryer has experienced a drum crack within such a short period of time and as well as the unexpected cost of repair. We understand your decision to purchase an extended warranty for your next dryer, and we want to assure you that we value your loyalty. If there's anything else we can do to assist you during this time, please reach out to us on social media @LGUSSupport so we can help you further. We are here to ensure your continued satisfaction and provide any support you may need. ^Juvy LG

  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition and the electric dryer work very good

    I would recommend this to a friend
  • Pros mentioned:
    Door, Drying performance, Noise level

    Rated 5 out of 5 stars

    LG Smart Electric Dryer with Easy Load - Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large Capacity: Capacity is ideal for handling large loads. Fast & Efficient Drying: Dryer dries clothes quickly and efficiently. Quiet Operation: Quiet and smooth operation. Versatile EasyLoad Door: The dual-action door can open from the side or fold down to create a ramp for easy loading. Smart Features: allows for remote control, notifications, and monitoring of drying cycles. Modern Design: matte black finish and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great dryer with high load capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer to accompany the corresponding LG washer, and I’m very happy with it! PROS: • Dries close efficiently, effectively, and gently — and in less time than my previous dryer. • Has a large capacity; I can easily fit a king size duvet in this dryer. • Option to choose between a variety of drying cycle presets, or set your own time and temperature. • The lint trap is very effective and easy to reach. • It’s easy to operate. • It’s quiet. • I like that the app sends notifications when the drying cycle is finished. • I like the ability to choose which song plays at the end of the cycle. • It looks great and is easy to wipe away fingerprints with a dry microfiber cloth. CONS: • The top of the dryer is sloped, which is annoying since I also use the dryer top as a working surface when doing laundry. I attached a mat to the top with double-sided tape that makes it possible to put clothes on top without them slipping onto the floor, but it’s annoying to have to find a workaround for what should have been a design consideration to begin with. • Sometimes I have to use a lint roller to get pet hair out of the lint catcher. The mesh in this catcher really likes to hang onto it! But I’d much rather have this issue than have pet hair falling inside my dryer. Overall, I’m very pleased and would not hesitate to recommend this dryer. I hope the product designers will reconsider the sloped top for future machines though. We need flat dryer tops, folks!

    I would recommend this to a friend
  • Pros mentioned:
    Door, Drying performance, Ease of use

    Rated 5 out of 5 stars

    Love this dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is great. Door opens two ways making is very easy to put clothes in and take them out. One cycle and clothes are completely dry. Handles large loads with ease. So easy to use. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Door, Drying performance, Overall performance

    Rated 5 out of 5 stars

    Pretty and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our LG 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door in Alpine White. The dryer is highly efficient, and the EasyLoad door feature makes it incredibly convenient to use. It handles large loads with ease and dries clothes quickly. The smart functions are a great addition, allowing us to monitor and control the dryer remotely. Overall, it's a fantastic appliance that has made laundry day much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Door

    Rated 5 out of 5 stars

    Top of the Line Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern-looking, available in black or white. Digital menu options are user-friendly and easy to understand (if you aren't a manual reader!). The door can open to the front or the side. Huge capacity--can fit a King-size comforter. The lint tray in front requires you to remove it, then open it to remove the lint. Has a wifi feature where you can change the tune it plays when clothes are done, which is kind of fun! Will also send a notification to your phone when clothes are dry.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my LG washer and dryer! They are super efficient, quiet, and handle large loads with ease. The washer gets clothes perfectly clean, and the dryer works quickly without over-drying. Plus, the sleek design looks great in my laundry room. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Door, Noise level, Overall performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks nice! Nice and quiet. Love how the door opens either way.

    I would recommend this to a friend
  • Pros mentioned:
    Door, Ease of use, Noise level

    Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Quiet & easy to use. Love the 2 way door opening option.

    No, I would not recommend this to a friend