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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 287 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the dryer's quiet operation, ease of use, and efficient drying performance. Many appreciate its large capacity and sleek design, as well as smart features and the helpful steam option. However, some customers have noted concerns regarding the door latch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 287 reviews
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been so very pleased with the quality, design and quiet opperation of our new dryer. We love how dry and fresh our laundry is after all cycles! The options are wonderful as well! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Efficiency, Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    drys fast and machine is quiet and energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Nice Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer. Does it job efficiency. Would by the dryer again. Made the right choice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet and Stable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a beautiful appliance. purchased the washer too. best buy geek squad did a great job of delivering, unpacking and hooking up. they even hauled away my old washer and dryer. haven’t used the dryer much but i did dry a comforter in it and it worked great. quiet and no shaking like my old dryer used to. i’m very pleased with the purchase and would recommend this dryer to others.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    TERRIBLE CUSTOMER SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. We had a horrible experience with the delivery and installation of the product and will never purchase an appliance from Best Buy again! The 3rd party vendor is terrible...thank goodness Geek Squad eventually got involved and came and did our installation or our new washer and dryer would have sat in our kitchen for over a week!! Worst experience ever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dryer and worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the washer i bought with this, very easy to use and im really happy with it. The ThinQ app is a nice little bonus. Only issue i have is the drum is large and its hard to get clothes out. I didnt buy the stand.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, I love how it looks, it get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it they work perfectly good, I am highly satisfied with my purchase i have made

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get this dryer!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this dryer! It has all the cycles you could want and you can dowload any future ones. The display is large and clear with simple descriptions, all great for me since I'm legally blind and love when there is one less thing to struggle with. Or you can run everything from your phone. I've had no disappointments with this dryer, which I could go ahead and get, making my life easier, with Best Buy's no-intrest payments. Their installs are grest - no mess, efficient and friendly. So was the pre-order measurements! This is the dryer to get, hands down!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer and love the cool features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before getting this machine I highly recommend getting your dryer air duct cleaned because this machine would give an error code saying that the air duct is 80% to 100% full. After getting my dryer air duct cleaned the machine is working great. I especially love the Ai clean function and steam drying. I recommend this dryer over Samsung because our previous dryer was a MAYTAG (which I always recommend over SAMSUNG).

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Clean livin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, quiet and a great look to my laundry room!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easey to use Excellent performance First time my husband use washing machines in life

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Drying time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the capacity of load is incredible. Having the option to start it with your phone is a nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good jobs to hook up for us and test running

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    LG washer/ dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really pleased with both the washer and dryer. As a family of five, we have high demands, and these appliances have been meeting our needs effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Washer/ dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer. Was not sure if I wanted a front loader but glade I decided to get it. Love love them both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The item was good , fast and cheap . Come to Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was good , fast and cheap . Come to Best Buy for all your item needs . The best store!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet and sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and I love the ThinQ app! I love how quiet it is and black exterior, knob and touchscreen are very sleek! Worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks modern, easy to connect with app. Will see what happens after use in a few months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect! Love this. Works great. Super easy to use and nice and quiet.

    I would recommend this to a friend
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