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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 411 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, counter-depth design, and various ice-making capabilities of the refrigerator. They appreciate the ample storage space, no-handle design, and overall size of the appliance. While some customers experienced installation issues, many are pleased with the product's design and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 411 reviews
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we purchased this fridge. The fridge is basic but still very nice and luxurious looking. The fancy ice maker is great also! We have enjoyed having a new fridge that is updated. The gentleman that helped us was very nice and knowledgeable. We were in the store for a total of 30 mins, it was the quickest purchase by far. The delivery and installation was easy and smooth. I have purchased appliances from Best Buy once before and they do not disappoint. Can’t wait to upgrade the rest of the kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    Love my new LG refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the craft ice options and ThinQ app is so cool. Highly recommend this. Thought we wouldn’t like the handle-less design but so far love it. So sleek without the handles. Purchased at Best Buy Outlet. Sales person was waaaaaay helpful. Great buying experience. Outlet is the way to go for huuuuuuge savings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge fits perfectly with my counter. Even though it is a more shallow depth, the fridge is still spacious enough for our family. The freezer is a little smaller than I had anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality, Size

    Rated 5 out of 5 stars

    New bigger refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new refrigerator and this model was fated high. It fit our built in opening perfectly. We like the choice of ice cubes - especially the golf-ball sized round ones. The capacity seems huge - substantially bigger than our old one with the same size footprint. Not sure what I’ll really use it for but I have it hooked up to the internet with the LG app on my iPhone. So far happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the fridge. Larger than our standard it replaces. Didn’t need three but we’ll never run out of ice. Lights up when you walk by. Great at night. Brightness of a nightlife. Chilled very quickly. No handles in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice quality

    Rated 5 out of 5 stars

    GREAT MODERN LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS THE MOST MODERN ---NO SHOWING HANDLE THAT GIVE COUNTER DEPTH AND 26 CUBIC FEET OF CAPACITY AND 2 ICE MAKERS--LITTLE NEED FOR A SECOND REFRIG

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 4 out of 5 stars

    LG Smart Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the nicest refrigerators i have ever had. I love the 4 types of ice...makes it easy for parties and evening cocktails. if you have a larger family, this may be a bit small to fit all of your food needs. its perfect for a family of 4. The motion activated LED light is also a nice feature along with the sleek look, as there are no protruding handles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice quality

    Rated 5 out of 5 stars

    A worthy choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with this refrigerator! It is roomy and well designed! The 4 types of ice are a great idea and we are really enjoying this feature ! It is so easy to change the filter, too ! This is a very nice refrigerator with a solid design !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Nice improvements & so far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are happy with this refrigerator. We replaced an LG/Kenmore French door with this one. I like the new enhancements: four kinds of ice, larger size. I see the new counter depth design seems to put more room in larger doors, but then the doors need more clearance to open and close, which means the unit sits forward a bit. Makes me wonder if I really needed counter depth. Anyway, the space inside is really nice. It looks larger than counter depth to me. Hopefully, everything continues to function nicely. We got 12 years out of the previous model with a compressor replacement halfway. Hope that situation has improved. Craft ice is a really nice feature for drinks. Also, the family loves the mini ice cubes, which keep drinks extra cold. I also like that the surface includes more magnetic space to hang pictures, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    LG smart french door ref a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look easy set up very spacious freezer is awesome! can get chilled bottles of wine in less than an hour. Silent, the dim lights on doors that senses you are very helpful. 4 kinds of ice a plus ! It was a nice suprise that it came with an extra refrigerator (yes a 2nd fridge) !

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 4 out of 5 stars

    Great refrigerator, well designed and beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great counter depth refrigerator, looks super nice. What is really good is that you still have a lot of space inside. The interior design: the water/ice distributor mechanism and the filter are well designed to take a minimum of space. The fancy 4 kind of ice if actually great. Be careful this model does not door handles. That looks nicer but it is less convenient. Although it is sold as a counter depth, it is actually a bit too deep and stand out by a couple of inches.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing, counter depth but with the size of standard- we love the refer- love the craft ice. Recommend Highly

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    improvement in organizing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels more roomy but same size as previous refrigerator. I like the ice balls in addition to crushed ice. We took out the other ice bin (and turned off that side) so we have more room in the flat freezer drawer. We are learning new muscle memory for the different layout and the only thing that is harder to adjust to is opening both doors to open the flat frig drawers...but I like those. So easy to see everything except the bottom large freezer bin.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 4 out of 5 stars

    French door refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have Zero Clearance doors. Round ice cubes were almost totally clear and are great for keeping your drinks cold for long periods. Large cabinet depth capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a variety of types of ice which is really cool. There is a lot of room and space inside for a counter depth fridge. Keeps everything nice and cool. The shelves are sturdy and do not feel cheap or flimsy. Only issue so far…the ice maker is pretty noisy. But if that is the biggest problem with this fridge, then we’ll survive.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Lots of space and love the ice available.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Quiet running and fits in my space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace another LG. I like that they run quietly in my open concept house. This one does make weird noises when making ice, but not a problem for me. Replaced a side-by-side model and it seems there is much more refrigerator space than the side-by-side. The main reason we chose this model was the size, as our space is enclosed. The four types of ice were not a selling point, really, but we have enjoyed the options--the craft ice is fun, and the smaller cubes fit well in my water bottle. The printproof stainless steel is not foolproof, of course, but does seem to stay clean better than our previous LG.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Sleek and Spacious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge does what it is supposed to do and looks good in the kitchen doing it. We purchased the counter depth max version for a more flush look, which turned out to have plenty of space for us.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 4 out of 5 stars

    It's big for counter depth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great, very nice looking, pretty craft ice balls and the LED lighting is bright. The only "issue" is the counter depth is still deeper than my counters, so measure your space to make sure this fridge isn't too big.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit for our counter depth needs. Refrigerator has lots of room. Love the extra craft ice maker. Even cooling throughout the refrigerator. Highly recommend. Owned several LG refrigerators and no problems.

    I would recommend this to a friend
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