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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 8 reviews

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75%
would recommend
to a friend

Customers are saying

Customers love the Geek Squad Certified Refurbished TONE Flex HBS-XL7 Wireless In-Ear Headphones for their sound quality. Customers say the sound and microphone are good.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my teenager daughter. The sound and microphone are good. Unfortunately the enclosed usb charger cord was not the correct one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. They seem to last a year before the wires fray. I think this is probably me more than the device. I wear it constantly and get about 14-15 hours from a full charge. The sound is very clear and has a full range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Featherweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight earbuds easy to wear flexible comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what i need. Easy to use and long battery life. Headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elegant!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to a friend as a gift , good results so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG XL7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bluetooth for my wife and she love it. This Bluetooth work well and sound excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones disconnects calls while you in the middle of a conversation. It didn’t happen in the beginning now the return date has passed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished is used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the box and the smell overwhelmed me. A very heavy cologne. The headset looked so I took the out and whipped them down with a Clorox whip and let them dry. The smell was still there. I wouldn't put them around my neck so back in the box they went. I'm buying new next time.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

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