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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 420 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the TONE Free HBS-FN6 True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users have praised the earbuds' secure fit and stylish design, while others have appreciated their ease of use and affordable price. However, some customers have expressed concerns about the lack of bass and the limited volume, as well as the occasional issues with the touch controls and the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 420 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using the earbuds as they have been very comfortable. I thought that it would be difficult using the tap features considering the size but they were not at all. Answering calls was easy and call quality sounded clear. Battery life has been really good and the size of the charge case is small which makes keeping in my pocket easy. I really like the UV cleaning feature which I had not seen before. This is definitely a big plus. These have been getting a lot of use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCT I have had the LG TONE Free Wireless Earbuds for about two weeks now and they continue to impress me. I have been using them for the requisite hours of music I play throughout the day as well as phone calls, and just today, to watch a movie. Across the board, the sound is incredible, no static, no gaps, just sheer excellence. The comfort level is a 10, which I have never experienced with headphones or earbuds. Inevitably, no matter what I have spent on the item, it will begin to hurt my ears at about the 30 minute mark. Not these however. They stay where you place them and they remain comfortable. Also cool is that when you open the bacteria killing UVnano Charging Case, the earbuds seamlessly pair to your phone or tablet, register themselves, and install an app that allows you to tune and equalize your earbuds to your music-loving heart's content. Very cool, very innovative. **I received this product at a discounted price in exchange for my honest review** #LGTONEFreeInsiders

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Lacks bass but still a good quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it has more bass. The app is lackluster. The sound quality is superb. Kind of difficult at times when you would accidentally keep hitting the "ambient sound on/off" feature. Overall, I love the UV light feature. Not sure if it actually works. Overall. its wireless, the sound quality is decent. It fits just right. Its not apple but you save money not buying apple headset. These work just as well. I like them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love, love, love!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I almost didn't get them, though. They were supposed to be free as part of a promotion when I bought an LG OLED TV. I was told they were out of stock and that the fine print of the offer said that if they were out of stock I was out of luck. But they were in stock at a local Best Buy store, so I convinced them to honor the offer and boy am I glad that I did! Battery life is amazing, the sound is unequaled, with great clarity and deep bass, and they are so comfortable, staying firmly in place when I work out on my treadmill. These headphone laugh at the combination of sweat and movement!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Pleasantly surprised by the quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these earbuds is great and they work well no matter if you're using one or both. The charging case is a perfect size to drop in your pocket when going for a workout and does a nice job of keeping the earbuds charged between full charges of the case. I haven't kept track, but I'd guess I use the earbuds 4-5 times between full charges for the case. I've worked out in these headphones and only one time did one of them fall out of my ear. I've tried talking on the phone with these and where the person on the other end was able to hear me just fine and I could hear them, I couldn't hear myself good enough since the earbuds block outside noise so effectively. For me, this makes it hard to modulate my speaking volume so I swap to other headphones when I need to talk on the phone or I have to take one of the earbuds out so I can hear clearly. But I didn't get these to talk on the phone so this is a minor issue for me. My one complaint is that the button that pauses the music is right where I want to push when adjusting the earbuds in my ear so I end up pausing my music when I'm trying to adjust the earbuds in my ears. First world problem for sure. A great feature is that when you take one of the earbuds out of your ear it detects that and then pauses the music. This might not seem like much but when someone walks up and needs to talk, I can pull the earbud so I can hear them and not have to press pause and then take the earbud out and then risk pressing the pause button again. I've never had a single issue with the bluetooth connection and I've been using these for months.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless charging

    Rated 5 out of 5 stars

    Good wireless buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy the wireless earbuds and I went back and forth between AirPods and Bose at first. When I saw these and read other reviews I was convinced they were for me. Apple earbuds never stay properly in my ears and Bose are really expensive if you lose one. I love my Bose Sport but found that these earbuds are actually just as comfortable. The silicone covers keep them snugly in my ears. They are responsive and I can wear them as a single or a pair. The sound quality is quite good as well. The case is compact and charges them quickly and they connected easily to my iPhone. I would absolutely buy them again or recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    great experience so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well, sound great, active sound works quite well, and the customizable touch functions are good. Touch takes some getting used to, but that is the case for all wireless earbuds (so I hear). Some features are cool but don't make sense; the find my earbuds only works when the case is open: Who leaves the case open? Overall, wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy to connect, comfortable and stay in ears. Charging is easy and fast, and the battery has a good life before it needs to recharge. The case holds them nicely with magnets and has a UV cleaning feature when plugged in with the charging cable. It charges them on its own when not plugged in. All around good headphones. I had a crackle one time but it hasn’t recurred and I’ve had no other issues so it seems to be a one time thing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good range and awesome app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfy but don't stay in very well. Good battery life, love the app. Decent volume for normal tasks, good bass when out in correctly. not great for when using power tools, though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    You have to see for yourself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are so much more than I expected... they sound amazing! Very comfortable to wear for extended amounts of time and the battery last through my workouts in the gym... I love them and keep looking for reasons to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I’m Very Happy With Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbud headphones are great. They have great sound and are very comfortable. They hold a charge for a long time and are easy to recharge in their case. I am very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Not alot of Bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is pretty good, but not alot of Bass. Like the quick charging, battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Gets the job done, but eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not a fan of these. Pros - Good sound quality - Good battery life Cons - Rarely connect on the first try - Not a fan of the touch pad controls on the side, stops/starts every time I scratch my ear - Not nearly as easy to place in the case as other brands Get some raycons, they're better and cost less

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless charging

    Rated 4 out of 5 stars

    Good ear buds for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well. Was very easy to link to my phone. Good sound quality. I like the small case that charges them and also sanitzes them w uv light at same time. I am still getting used to the ambient setting which kind of magnifies sound. All in all an excellent set of wireless earbuds for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good value if half off

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok for me as I don’t often listen to music, mostly calls. As for calls, the clarity is awesome. People often tell me they can’t hear my noisy background. I do find myself having to adjust often during long convos if I’m moving around. My biggest gripes are A:the super annoying tones it generates. Theres a tone that plays when the person you’re calling connects. You miss a split second of what they say because of this tone. That could be the difference in you hearing their name or other important info. B: if you wear they randomly without call or music, they will say “disconnected-connected” very often. Maybe this is to remind you to take them out, as they are so light and comfy that you may sometimes forget they are in. I got them for half off on BB Deal Of The Day so Good value for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great wireless earbuds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for free with a purchase of an LG TV, and they were an excellent gift from Best Buy. I have owned them for over a month without much issues. Great battery life and sound quality. The only issues I have had is interment Bluetooth connectivity issues with Android 11 and finicky controls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Good, for the right price <$80

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an okay pair of earbuds, but they don’t always feel super smart when using them and the touch controls are rather clunky. The overall fit and comfort is great and the transparency mode is a good feature to have, even if it is not a very natural sound that comes through

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Very good little earphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound though very little bass. But, pass through sound works well and it’s own connection to text notifications work well. The connection was solid. I did have trouble keeping the seal in my ears. Still, the case is super small and easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are tuned very well. Very clear without over powering bass. Had trouble updatng the firmware of these at first- the app (ios) was updated a few days later and the firmware update subsequently had no issues. Great battery life on these, I don't have to turn their volume as loud as previous buds I have had- surely that helped them last over 6hrs before they needed to be placed back in their case for charging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ambient Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first wireless earbuds. This came free as a promotional offer with a lg nano which I highly recommend. I love that this fit well and stay in my ears. They have an ambient sound option which means when turned on you can hear music and still hear someone talking to you which is handy at work. They let you know when you get a text and will read it to you. I got them for free but now would recommed them to others.

    I would recommend this to a friend
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