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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1489 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the frē Case's excellent protection, water resistance, and ease of use. Many appreciate its lightweight design and good fit, while some find the sound quality slightly diminished and the price a bit high. A few users had mixed feelings about the included screen protector and headphone jack compatibility. Overall, the case receives positive feedback for its protective qualities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,489 reviews
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cover to replace my Otterbox because the rubber outer covering of the Otterbox kept pulling by long hair out every time that I pulled the phone away from my ear after a call. Otherwise, I was happy with the Otterbox that I had for years. This product protects my phone just as well, but is sleaker in design and more water resistant. Only time will tell if it proves to be as durable.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case sometimes makes it difficult for others to hear me on my iPhone, however, I can bring my phone into the hot tub every morning and drop it on the sidewalk without any damage to the device because of my LifeProof case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection for your iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this product on my iPhone for 4 years, dropping it out of a second floor window, sliding off of my dashboard into traffic, and the obligatory drop into a toilet - all with no damage at all to the phone it was protecting - it was a no-brained to select this great case for my spouse.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water resistance
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recorded my snorkeling trip!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight Compact Sleek Waterproof for sure Slightly harder to hear from the ear piece and the speakers are muffled but I won't be buying any more otter boxes that's for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a life saver. I dropped it a couple of times and still in prestine condition. The best part is it's waterproof! This case is extremely light and doesn't get in the way. I highly recommend this case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best case ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had cheap iPhone cases and even Otterbox cases, but I must say without a doubt the Lifeproof case is the best. The Otterbox case is very good and really protects your iPhone. But what makes the Lifeproof case superior is the sleekness. It protects the phone just as well as the Otterbox but the Otterbox case is harder to slip in and out of your pockets. I never was a fan of the awkward belt clips that the Otterbox cases come with. So if you want your iPhone protected without the bulk-Buy A Lifeproof Case!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit
    Cons mentioned:
    Bulk, Price

    Rated 4 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits nicely. Easy to use phone through case. Not to bulky. Only con keeping it from being 5 stars is these cases are very pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof
    Cons mentioned:
    Bulk, Sound quality

    Rated 4 out of 5 stars

    Great for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: protexts against drops Waterproof Not too bulky Cons: makes the speaker sound like shot Sometimes hard to hear in phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent product, as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my nephew, he is a disaster with phones in general and has jumped in the pool with his phone in his pocket more than once. This case leaves him worry free when he's in the water and is sleek enough for him to put in his pocket without feeling bulky. He loves the color and couldn't be happier with the gift. These cases are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Sound quality

    Rated 4 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the case works fine except when trying to listen to music without headphones. The sound quality is not very good at all and seems muffled but it's a small price to pay for having your phone fully protected. The case does not add too much extra weight and is not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Waterproof
    Cons mentioned:
    Headphone jack, Screen protector

    Rated 4 out of 5 stars

    Slim, light, and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof cases are awesome because they fit snugly to the phone, protecting it but not adding unnecessary bulk. Pros: Good fit Waterproof Protects THE WHOLE phone Cons: Sometimes hard to type through the screen protector The headphone jack adapter is annoying -- I wish there was a way to use regular headphones. If I forget the adapter, I can forget listening to music, or I have to take the whole case off. Not all car chargers fit in the charging port

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Functional and cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teal color is even cooler in person. The case works great. It does not get water in it and the finger sensor still works great. I love that it is not bulky nor heavy. The sound works well too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case, easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very light-weight and doesn't get caught on my pocket as I drop it in and pull it out. Other cases were very bulky, while this one is very compact, but offers the same level of protection. Being water-proof is an added benefit. The screen seems to be relatively scratch proof, but time will tell on that one. Its easy to flip the little door open and plug in the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great protection, but odd in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm fairly satisfied with the case, but there are some 'flaws' I wish were better. Pros: - It definitely feels like it protects the phone from drops, water, dust, etc, as advertised. Once clipped on it went on snug and tight. There is a slight bump/separation/raised part by the front camera which is slightly unnerving, but it doesn't appear to affect the function of the camera yet as I've seen. - The design is attractive for something so protective, so I appreciate that aspect. Some of the other cases in this category (otter box, etc) are really bulky seeming. Probably tougher, but really, who is throwing their phone under a car. Cons: - Even though it's minimal for an overall protective case, there is an odd shape to the design that makes it feel awkwardly 'big' in your hands. The outer edge is beveled/raised. I hadn't noticed it when I first tried the phone, but after a day of use and typing messages / using the phone with one hand, noticed the strain. With 2 hands, no problem. 1 medium sized hand, not ideal. - Occasionally noticed some sound distortion from the speaker during a phone call. It's not consistent yet, so only pointing out for now as a possible concern to pay attention for. I've not tested this thing submerged in water yet, but I'm sure my toddler will for me soon.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad after price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the sound is muffled, the screw where the head phones are going has sharp edges and it is cutting into your fingers when you hold the phone, and the ringer / silent switch it's very hard to push. In fact because of this last problem I had to exchange one case for another. If you can get over these stupid design flaws you'll like the rest of it. It really is waterproof and lightly rugged and the camera still takes nice shots with the case on. Overall good case and nothing else on the market is better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water resistance

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits great with my iphone snapy design with o-ring seals that makes you feel confident that this product will hold up to water

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Decent case for accident prone people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my son who seemed to still get dirt and water inside the Otterbox case he previously had. This one does a good job of protecting it but its a bit of a pain to use a headphone extension jack and there is a plastic like piece that covers the camera lens. The point is to seal out water and dirt but that extra little piece ends up making the photos a bit cloudy/fuzzy, no matter how I clean it. But since he doesn't take good care of the phone I would rather he have this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    good protection but still thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with both the protection, easy use of buttons, and having everything in a thin package that still fits in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Price, Screen protector

    Rated 3 out of 5 stars

    Good case but a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice much thinner then the otter box, it's suppose to be waterproof (haven't tested it with phone inside) and empty test was successful screen could be a little more durable seems to get scratched easily (rubbing with finger) and they really need to work on the price at almost $100 and lasts for maybe a year if your lucky almost not worth it unless you can find it on sale

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Water resistance

    Rated 5 out of 5 stars

    Great water proof case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is easy to install and very lightweight. It has already been tested by me in the ocean and kept my phone dry.

    I would recommend this to a friend
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