Customer Ratings & Reviews
- Model:
- 77-59953
- SKU:
- 6287737
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and good fit this phone case provides for their Apple iPhone XR. Many appreciate the case's quality and ease of use, while some find the weight and color options appealing. However, a few customers noted that the case might be a bit expensive or feel slightly bulky for some users. The grip could also be improved according to some customer feedback.
This summary was generated by AI based on customer reviews.
Pretty good. Doesn’t protect screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There isn’t anything over the screen, so had to purchase separate screen protector
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Jmcc,
We genuinely apologize for any confusion surrounding the lack of a built-in screen protector with the NËXT series! The NËXT incorporates our screenless style, which maintains a clear connection with the device display while keeping your phone safe. While the NËXT is immensely protective, if your heart is set on screen security, we do carry a case for the iPhone XR that includes an integrated shield. Please feel welcome to follow the link below to explore the FRĒ series, which offers 360° protection. If you have any additional questions or comments, just give our friendly representatives a call at 1-888-533-0735, and they'll be glad to further assist you!
https://www.bestbuy.com/site/lifeproof-fre-case-for-apple-iphone-xr-asphalt/6283620.p?skuId=6283620
Kindly,
LifeProof Customer Service Team
Good case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lifeproof case for new iPhone. I think the Otterbox cases are better
No, I would not recommend this to a friendsale item
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone camera broke as it isn't protected at all in this case
No, I would not recommend this to a friendPhone cover
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cover. Great drop resistance. Poor sound quality
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Eli,
We're glad to hear this NËXT case has your vote of confidence, protection-wise, but we apologize you're running into some audio roadblocks. We understand how that can be discouraging.
Not to worry - our expert representatives know just how to fix this. Please feel free to give us a call at 1-888-533-0735 and we'll get things rolling with some quick troubleshooting. If needed, we can easily set up a warranty.
Best,
OtterBox Customer Service Team
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crap doesn't cover screen enough an has cracked already.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there,
Sorry to hear that your experience with the NËXT series hasn't quite gone as planned! The NËXT is intentionally designed as one of our screenless styles in order to provide a direct, seamless interaction with the curved device display. If your heart is set on built-in screen protection, we would suggest taking a peek at the FRĒ series, which you can check out via the link below!
As for that catastrophic crack, our friendly representatives will be more than happy to set you up with a brand-new warranty replacement to get you back on track to stellar security! Just give them a ring at 1-888-533-0735, and they'll get a claim started right away!
https://www.bestbuy.com/site/lifeproof-fre-case-for-apple-iphone-xr-asphalt/6283620.p?skuId=6283620
Sincerely,
LifeProof Customer Service Team
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the 1st life proof case I’ve ever purchased that popped open. Very disappointed. Otter box is destroying what had been the most dependable case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that your NËXT case popped open. The good news is, we do have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-888-533-0735, and we can get that claim started for you.
Best,
LifeProof Customer Service Team
Quality is not aweful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this phone case for a little over 4 and 1/2 months and it has already broken on me
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey, Katie!
We're sorry to hear that your NËXT case has already broken on you! The good news is, we have a really rad warranty, and we'd be more than happy to get you a replacement case. Give us a call at 1-888-533-0735, and we can get that warranty claim started for you.
Best,
LifeProof Customer Service Team
Do not like the case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bubbles in the back of the case and what to return it for something different
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Chevy!
We're sorry to hear that you're having issues with your NËXT case. It's odd to hear that your case is bubbling, as that isn't an issue that we've heard about in the past. Please give us a ring at 1-888-533-0735, so we can get this information passed along and get you a replacement case while we're at it!
Best,
LifeProof Customer Service Team
poopy case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cracked. didn't work well at all. replaced it immediately.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that your case has gotten damaged! If you still have that case, we do have a great warranty, so we're more than happy to get your LifeProof replaced. You can reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Bulk
only case you'll ever need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does make the phone much bigger, but it outlines the screen and its not too bulky. very protective case. don't see myself having to look for. a new one anytime soon. most protective case without being super bulky like otterboxes
I would recommend this to a friend - Pros mentioned:Protection
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. This case really protects my phone from any drops! I would recommend to anyone.
I would recommend this to a friend LifeProof
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it’s clear but sides get dirty on rubber.
I would recommend this to a friend