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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 3.3 out of 5 stars with 54 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Durability

    Rating 3.7 out of 5 stars

  • Comfort

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

52%would recommend to a friend

Customers are saying

Customers admire the Lively Wearable2 Mobile Medical Alert Plus Step Tracker for its user-friendly interface and fall detection feature, which provides peace of mind for both users and their loved ones. However, some users express frustration with the requirement for a subscription, as the device is not usable without it.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Pros mentioned:
    Step tracker

    Rated 1 out of 5 stars

    Not what I expected $25 a month plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires a $25 a month sign up for it to work. I was disappointed, really just wanted to count steps, which it does but not for $25 a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item returned to sender 5-14-2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If an IPhone needs to be in close proximity to this item, why is it needed? Returned package via USPS on 5-14-2020. Delivery to Shepherdsville, KY on 5-18-2020.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Confusing for my Senior Father

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would think it could be easy enough to put a watch on this item. My Dad kept wanting to push it or shake it to see what time it was. Too confusing for him so we do not use it. PLUS I cancelled the Urgent Response part of the service because he kept pushing the urgent button accidentally on the phone itself. It came free with my Jitterbug purchase so can't really return it either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works goid for the purpose it is needed for. Have not had to use the emergency button yet. Hopefully he won't have to

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok for the low price but will not buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for not very user friendly and came packaged very cheaply

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize that you need a contract for service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete waste of time and money. It is currently, and has been since the day after purchase, sitting on the shelf. Unfortunately, forgot to return it in time for a refund. It is exactly opposite of what you think you are receiving.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device connects and works during setup. Malfunctions or Fails to maintain blue tooth connection afterwards.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with the phone I purchased for my grandmother so why not love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lively

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this a zero rating..the company couldn’t get it set up..I spent 2 hours on the phone with them to no avail

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom. The product is good and the service is great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much stress lifted off our family's shoulders!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the 86 st and lex ! It's not working and your store will help !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not using it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have the health package to use it. Its looks nice, but I cant tell ya how it works.

    No, I would not recommend this to a friend