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Customer Ratings & Reviews

Your price for this item is $170.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1031 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the Harmony Ultimate Home's ease of use and compatibility with various devices, frequently praising its simple setup and ability to control a wide range of electronics. However, some users express concerns regarding the touchscreen interface and battery life, while others find the setup process somewhat challenging. The price point also receives mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,031 reviews
  • Rated 4 out of 5 stars

    Having issues with projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works (including PS4) except epson projector issue. Have yet to really troubleshoot yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was easy to setup and very functional for the price I purchased it for. It's rechargeable battery hasn't let me down and reminds me when it needs a boost. Highly recommend this remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for entertainment center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from the Geek Squad. in helping me select the necessary products I would need to purchase, Install my Harmony remote system, Mount 3 TV's and one TV mounted over a fireplace. Nice Job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set. I wanted to eliminate exposed wires so I installed in a nearby closet. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up (although I admit to having some help). I love the back-lit feature and the big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement over Harmony One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Harmony One for several years. It was acting sluggish after drinking a cup of coffee. The action time and features of the ultimate home are superior to the original. No problem programming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 remotes on the table is not acceptable. This cured that issue. Only wish there was a keyboard function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote, getting better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote, slight upgrade from the Ultimate - a few extra features. As an aside, Logitech is looking to bring MyHarmony (app) support to the Ultimate Home and the "teal" interface to the Ultimate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote setup is good need wifi for setting up so so not always available should have option if wifi not available

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not user-friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Elite remote is difficult to use for the following reasons: It is slow, or as the technician said, it has "lag time." Because it feeds off of the wi-fi, the communication route is very slow. Next, the buttons on the remote are small, too small for many adults' fingers. When trying to hit one button, your finger may hit another one as well and you never know where you might end up. If you ask the remote to do several things sequentially, it may simply stop working and it's impossible to resume or go forward. Sometimes a screen pops up on the remote that has nothing to do with what you're trying to watch. AND, if you used to giving your remote voice commands, this remote does not have that feature. For the price, it should have more user-friendly features. In other words, it's kind of "gimmicky," and not all the bugs are worked out of it. It also needs to sit in a charging base when not in use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as advertised. Set it up using the website and all my devices now work seamlessly on this one device. I've had it for three months so far with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great controlling multiple things, however, I still find myself using the original remotes.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dosen't really turn on everything, for the price i wouldn't buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT REMOTE! KEEP ON BRINGING GREAT PODUCTS BB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY ENJOY THIS REMOTE! IT MAKES LIFE MORE EASIER TO CONTROL MANY ELECTRONIC COMPONENTS AT ONCE! ON THE FLY! KEEP UP THE EXCELLENT WORK LOGITECH AND BEST BUY KEEP SELLING THOSE GREAT ELECTRONICS!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, works with everything I wanted it to. Would like voice search in the next model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fairly easy to set up and I was able to use my old harmony set up with no issues. Unit works well behind cabinet doors. Sometimes I do hit the wrong button on the touch screen but that is minor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is so easy to program and the best for transmitting through walls. When I did need technical support, their phone reps were pleasant and knew exactly how to assist me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivers on its promise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit, exceeded my home automation requirements. Love it and plan to use it well into future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I needed it for works awesome. I have all my electronics behind my TV in a cabinet, remote controls everything flawless also can use it through App on my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst remote I have ever seen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why Logitech would put out a product like this. doesn't work with anything else. The hub is a home hub, not the ultimate hub. Returned it for the Harmony Smart Control and the Harmony Ultimate One which does everything I wanted. This replaced my Harmony 900. Don't care for the button layout of the Ultimate One but the smart control remote is great.

    No, I would not recommend this to a friend