Customer Ratings & Reviews

Great camera quality, I bought it to see around my house in my country when I’m not there. Unfortunately the internet service is not so great over there which it can affect the recording

The cameras look great and so much easier to use. I love them. I would buy more cameras also.

Best cameras that I ever bought. They were very easy to install and give you a very clear view.

Lorex cameras are great excellent quality easy to setup and use and view remotely

My husband and I just purchased this item at best buy and followed the promts. We hooked up each camera and went into settings trying to make the picture clearer. The picture was very blurry. We tried to change the resolution and the DVR said it needed to be rebooted. We did this and got an error saying unsupported mode. I tried to find a number to call...nothing is listed. I went online and searched as well. The only thing I could do is go to lorex.com and log into my new account and ask for help. When I did that it told me my password was wrong. Needless to say my husband and I tried multiple times to reset the password and it still doesn't work. In the email I received it say it can take up to 24 hours for your new password to work. If this is the kind of customer service they offer they can forget it. I will not buy another product from them. I will be returning this product tomorrow.

This is worth the money. Picture quality is great. Easy setup and all in all a great buy.

Great security system for the price. Clear picture great pictures with the night vision also.

The Lorex wired 4k surveillance system is very good overall. In the box, you have a very large base with a plethora of connections for cameras, HDMI out, a USB port, and a few other ports. I would have thought the base could be a lot smaller than it is and a lot more quiet. It tends to run a bit hot, which may at least partly explain the size (better ventilation). It's about the size of a 13" laptop, if the laptop were close to 2 inches thick. The base has to connect directly to your router or modem. It also needs a monitor connection for setup. the contains a 2 TB HD, so you have plenty of room to record video. There are different camera configurations. In this particularly set, there are four 4k cameras. The cameras are excellent. Images are clear. Mounting is straightforward. Basically, you plug them in, and they work like a charm. Resolution is strong. Clarity is excellent. Field of vision is a little more restrictive than I'd prefer (about a 90-degree range), but I would guess that's part of the trade-off of having 4k. The cameras allow for digital zoom. They also have pretty good night vision. The cameras include a power cord that all four cameras connect to. This is a little bit limiting, but manageable. There are four cables to run from the base to the cameras. Each cable is about 65 feet long. This could can be a problem for installation. For instance, due to the need to be connected to the router and monitor, I had to set my base unit up in my office, which is on the front corner of my house. The home is reasonably sized, and the included cables are too short to reach to the opposite corner of the house outside. But as long as you are careful, the cables do buy you a decent range for placement options. Just remember you have to account for vertical distances as well. There are longer cables available for purchase separately. I wanted to use the system a little while before posting a review. That's in part because the initial setup was a bit disappointing. Included with the system is a pretty cheap wired mouse. When you start the install, it looks like you're installing something for Windows 95, or maybe even DOS. You cannot connect a keyboard to the system, but you have to enter a password. You do this by clicking on the virtual keyboard beside the password box. I swear it took me more than five minutes to figure that out. I kept trying to change the user name instead, but it wouldn't let me enter that field. Regardless, once the setup is complete, you have a set of screens that are not super intuitive unless you designed it. You can toggle between viewing the cameras and getting to other settings. You have to poke around with it a bit because the instructions are not particularly helpful. I know that sounds fairly negative. And it was not a pleasant experience. But once you get it up and running and get a little more used to it, it works fine. I do wish the UI were a lot more modern, but it is functional. Meanwhile, you do have access and a significant level of control via the app, which thankfully is much more modern than the UI for the base. Just make sure you download the correct Lorex App. For the camera system, you want Lorex Home, not Lorex Secuity. Once the system is up and running and you get comfortable with the UI, it's pretty awesome. It comes across much more like a "professional" security system than a DIY. Overall, I'm very pleased. It excels at the basic things I wanted it to do. I hope they find a way to improve setup and the UI. My suggestion would be to include BT and let your phone be the interface for setup. My rating for this is really 4.25 stars, but the system doesn't work in fractions. If the field of view were a bit wider (say 120 degrees) and the UI and setup were improved, this would be a clear 5-star product. Even with the few flaws, it is an excellent security camera system that I am confident recommending.

Got it for my Aunt on Black Friday. Setup is easy and results are even better.

So far these cameras have not disappointed. Very clear images, captures all movement.

I have 2 of these units work well I have inside and outside covered I have great pics until you zoom in but can still see facial features i have these for personal use on property

One channel of the DVR has stopped working. I've only used 4 of the 8 channels, so thats a 25% fail rate. Everything is plastic, including the mounting brackets. Cameras could be easily pulled off the wall. The DVR could be 1/4 the size. It comes with a mouse, but it's a toy. The software is okay, but the motion detection is limited to fairly large areas. One great feature is the ability to record on any or all cameras when motion is detected on any other camera. I would not buy this again. I would spend more and get a quality, metal-construction camera system.

Pretty happy with this set of cameras, easy to set up, but not that easy to configure. Or I am just too dumb. I still cannot get audio to work on it yet...

I'm happy with these because the video is clear and they were easy to install.

I bought this awhile back and just had it installed. The picture is great but one of the cameras feed looks fuzzy. I don't know how long it will last but I don't expect it to last more than 5 years.

Good surveillance camera system, easy to setup and use

4K camera has a great picture and set-up is a breeze! Camera's mounting system was easy to install, align and lock down. Excellent value for the money. Make sure to confirm that your application works with the camera's FPS value (in this case 7). Not going to be crystal clear on quick moving items but background is outstanding.

We installed these at our apartment building. They work great, Night vision is very clear. Distance is also very clear. I can even zoom in. We are able to review the feed and have caught multiple thieves. It was well worth the money. I love that I can view the camera and footage from 2000 miles away on my smartphone 24-7.

This is a good quality camera ,easy set up. I use this daily.

Easy setup, great picture, this system is very user friendly.