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Customer reviews

Rating 4.2 out of 5 stars with 1840 reviews

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Expert reviews

Rating 3.3 out of 5 stars with 1 review

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82%would recommend to a friend
Page 1 Showing 1-20 of 1,840 reviews
  • Rated 3 out of 5 stars

    Good for light colored clothes

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    Posted .

    Went with a top load after having a front load for 10 years. Wasn't sure about the "no agitator" but went with it. With the glass lid you can see the clothes don't seem to rotate without the agitator. Got one with the deep wash feature too (heard it washes better) however any load I wash with dark colors comes out with a residue on them which looks like wet lint. I have used both pods and liquid detergent (at different times) and it still happenens. It's a new washer, so there isn't gunk built up, and the washer does have a clean cycle with affresh. It also doesn't matter the material and I'm guessing the residue is on the lighter colors too, its just not visible. I did an additional rinse & spin and it still didn't clear it up. The drum though is 19" deep but I wouldnt fill it more than 10" to 12" and its 23" in diameter. I'm 5'10" and almost can't reach the bottom without my feet coming off the ground! So beware if you're shorter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Huge cleaning

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    Posted .

    When looking for this washing machine we look for the largest fastest machine we could find. There are six of us in this household and we need maximum cleaning capabilities. This washer is the best we’ve owned to date if you have a lot of wash this is the unit to go for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a Maytag owner forever

    Posted .

    I really like this machine so far, I have had it about a month now.The spin cycle almost dries my bath sheets which are huge,I use the extra spin cycle, it helps the dryer. Hubby is 6' 4" so, he needs huge long towels.While I am only 4'11" and have to use a 2 step ladder to reach the bottom of the tub,I am on the top step and still have to get on my tippy toes. Hubby laughs watching me get laundry out of machine when he's home. He keeps telling he's going to come home one day and I'll be stuck in the bottom of the machine yelling "Help". Sometimes especially on my hubby's uniform pants I get a grayish white film and I was rewashing and it goes away but, last time I just threw it into the dryer and came out fine. I make my own laundry soap and putting into the soap dispenser is just so easy.It also corrects if off balance itself no shutting off. Although I do miss my 29 year old Maytag (yes, it was 29 years old really when it died. Hubby changes parts here and there but nothing major all under $40 but, then the transmission went that was it) I enclosed a picture of my old baby.I got the extended warranty since nothing last in this throw away world. I doubt this machine last like my old machine.Will see !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I almost love it.. BUT

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    Posted .

    I really want to LOVE this machine however Having it ONLY 6 months I’ve had problems. After 3 weeks i needed to return it and exchange because it stopped working. Just yesterday i had the Maytag warranty replace the detergent drawer because the cheap metal track was rusting everywhere. So almost love performanceBUT very worried i bought the wrong machine

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for your review. We are sorry to hear you were in need of a repair for your Washer. We are glad to hear your warranty was able to assist you in covering your repair for your Washer. If you are in need of any other assistance after your repair, feel free to email us at Maytag_Reviews@Maytag.com, with your name, address, phone number, model/serial number and a brief description of what you are experiencing. MaytagBrand

  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    I would definitely NOT Recommend this washer

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    Posted .
    Owned for 6 months when reviewed.

    I am so disappointed, beyond dissatisfied with this washer I want to exchange it for a different brand. I called Best Buy and was told I had to talked to the Manufacturer, what the Hell! I’m very upset. This washer stopped washing, it leave white stuff on my dark clothes that looks like lint similar to the other pictures posted here. I want my money back or a new machine.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great wash machine

    Posted .

    this wash machine as expected has a lot of pros and cons to it. Most electronics that I’ve come across have pros and cons to them. When you load this wash machine you can only load it half the way up with clothing that’s dry and you must load it around the edges to keep the middle open when you use this wash machine in order to get the most out of it it’s best to use the detergent that has Oder Release technology in it (because the wash machine uses as little water as possible). It says on the wash machine that is designed for the newer type detergents I strongly recommend using the older detergent. this machine likes to use as little water as possible possibly design by somebody that lived in California that thinks water should cost more than gasoline when using it it’s best to use the power washer deep water wash only no matter what you’re washing it’s best use the deep water wash it overrides the water saving sensors and technology that’s inside the washing machine It says I don’t wash machine that is to sign for the new were type detergent I strongly recommend using the older to church and said I’ve been on the market also more water is better not less this machine likes to use as little water as possible possibly design by somebody that lived in California that thinks water should cost more than gasoline when using it it’s best to use the deep water wash. Once the lid locks you’re done if for some reason the wash machine is out of balance her out a kilt the best thing to do is to hit the power button or the pause button and then turn the power off and unplug it and reset the wash machine and then turn it back on wait for it to unlock don’t try to pull the lid up when it’s locked you damage it. This wash machine does not work or function like the old washer machines that use a lot of water to flush the clothes and get the smells out by using an excessive amount of water by washing the clothes rinsing them washing them rinsing them instead it’s Ben’s a lot of time massaging the detergent that you use in to the clothes so because that’s the way it works the best thing to do is to use the type of detergent that has a lot of Oder fighting Technologies in it if you don’t know what I’m talking about but you want to get the most out of your wash machine go to the store and buy some washing soda and borax and at the top of the laundry add a couple tablespoons of borax and or washing soda to the top of your load before you get started..

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Poor finish

    Posted .

    We purchased this machine one and a half years ago. It is actually rusting underneath the paint, and the paint separating from the machine. Overall, we have liked the machine. We expected a little more quality in this price range. With a machine that is obviously going to be exposed to moisture, you would expect a little more concern in sealing the Finish. We realize the manufacturer is only trying to save some money where they can, but we were willing to spend a little extra to get a little more quality.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .

    This thing does not clean very well. It saves water but seems to not work right 1/2 the time. Often need to rewash to get soap out

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, Maytag_Reviews@Maytag.com, with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. MaytagBrand

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality, Cycle options, Ease of use

    Rated 5 out of 5 stars

    Love my new Maytag

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    Posted .
    Owned for 3 weeks when reviewed.

    I replaced an older model Maytag for a new one. I chose this washer for the ease of use and diverse settings. It's very quiet and cleans my clothes efficiently. The tub is deep (no agitator) so I can wash large comforters without a problem. Doesn't use an abundance of water so that will help with my usage, beautiful design with a glass top.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Do Not Purchase Maytag Top Loader Washer!!!!

    Posted .

    As others have stated, water does not fill adequately leaving clothes damp/partly dry as cycle starts causing machine to become unbalanced and shut down - see error signal. You then have to remove clothes soaked in more detergent and bleach, than water, and try again. It's an exercise in constant frustration despite only being 2 months old (we bought it in Dec 2020) and now having to pay Maytag $129 to have service technician come out, despite it being under warranty. Avoid Maytag top load washer at all costs!

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Mondo1968, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Made in the USA

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    Posted .

    The quality is here. American made and assembled here. Great product.

    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Poor Quality - Steam Corrodes Control Panel

    Posted .

    Do NOT buy! Maytag is the worst! We had this machine for two years and it just stopped working. I plan on going on every website and letting customers know that this is an unreliable machine. My grandmother's ancient washer is way better! Maytag left an area under the control panel exposed. What happens is steam gets under the control panel and corrodes it so the machine stops responding. I have a completely dead machine. Keep in mind, my washer is only two years old. How is that acceptable? I've done extensive research and this is happening among many consumers who bought this machine. Maytag, you need to up the quality of your machines. Do better !!!!!

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Maryanne, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Unless you enjoy annual repairs of $300+, avoid

    Posted .

    There's a major flaw in the control panel. It's open on the bottom and steam from the washer corrodes the board. The control panel MUST be replaced once per year at a cost of $300+ per unit. Note the corrosion in my attached photo. This is on a new control panel that's been in for about 8 months. Don't believe those Maytag commercials. I'm shopping for a new washer now after my control panel has stopped working yet again.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Scot, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Pros mentioned:
    Cycle options, Ease of use

    Rated 5 out of 5 stars

    Best washing machine ever!

    Posted .

    Hi! I am in my late 40s and have owned and/or used many washing machines, over the years. I moved to a new home over four months ago. The dryer was fine, but there was no working washing machine. This one is by far my favorite of any washing machine I have had. It is very easy to set. I usually don't like an electronic keypad and prefer old-fashioned dials, but this keypad is so easy to use and hasn't caused me any problems at all, so far. Actually, there is ONE dial. :) It spins around loosely until you stop it where you want, and is actually fun to set. While setting the machine, there are pleasant musical tones. And, the settings are useful: delicate, cold-water wash, bedding, normal... I love that the machine automatically adds the right amount of water. And, the machine is QUIET. Of course, you can hear it running, but it is not noisy. I have it in a closet in my kitchen, and I guess the closed closet doors help mute the sound, too. When doing research online about washing machines, prior to my purchase, I found a group of people who prefer old fashioned washing machines and who can't stand the new kind. Well, this kind of washing machine is definitely a different kind of machine than the old-fashioned kind, but I have only seen improvement, nothing bad. Everything I wash comes out very clean, the same as with the old machines. I love that there is no middle bar (sorry, I forgot what it is called) for the clothes to get tangled around. The machine is huge and can fit any bedding you wish. I have washed a queen-sized puffy comforter blanket with plenty of room to spare in the machine. I have washed two or three pillows at once, but more could fit. You can also do loads as small as you like. It looks strange to have a tiny bit of clothes at the bottom of this big machine, but the machine automatically puts the correct amount of water, so I don't worry. When you put the clothes in the machine, it moves them around a little to balance the load. It is still a good idea to load the clothes the way I learned years ago, with heavier and bigger items at the bottom. Once I didn't do this and the machine shook a bit, but I moved around the clothes a little and the issue was easily resolved. That was the only time that happened, and I do maybe 5 loads a week. It would be ten, except that the inside of this machine is huge. And, other family members do another few loads. By the way, the outside just looks normal-sized. I have heard people complain that clothes get wrinkled with this type of machine. Well, you set the machine for how much water you want it to extract, by choosing a "spin speed." The highest speed is for items that absorb a lot of water, like blankets and towels. Delicate items that dry easily, don't need much spinning at all. If you choose a spin speed that is too high for your clothes, they could get wrinkled. If you choose a medium speed, the water will be extracted and your clothes won't get wrinkled. This machine is quite deep. If you have very short arms and/or are short, it probably will be difficult to reach items at the bottom. Maybe, you could stand on a step-stool, but don't fall in! I wonder if there is something you could put at the bottom of the machine to make the clothes higher up. Most of my loads fill the machine at the most halfway, maybe 3/4 of the way for a huge load. I am 5'4" and have long arms and can reach that last sock at the bottom, but sometimes I have to lean in or stand on my tippy toes. My daughter is 5'2", also with long arms, but has fibromyalgia and manages just fine. She has never complained about reaching into the machine. One more thing: When I first ordered from Best Buy, I chose a different machine. I guesstimated the right size, instead of measuring, like I knew I should. When the machine arrived and was installed, it stuck out too much and the closet door couldn't close. I was so upset. The delivery crew told me to call Best Buy and they could switch it. They were right! Oh, and they also told me to feel free to use the machine that didn't fit as much as I want while waiting to exchange it, which was such a relief, because I needed to get my laundry done! I called the store where I bought it and explained the situation. An employee suggested some other models that were shorter from front to back. He gave me some measurements to look for, and then I browsed the internet and did some research. I wanted a very reliable machine that fit. I decided on this one because the dryer I have is a Maytag Bravos, a match to this washing machine, so I thought they were probably the same size, meaning the closet would close. Best Buy set up a delivery date that was soon, and they sent a team to pick up the other machine and deliver my new choice. No questions asked, and they exchanged it at no extra charge, even though this machine cost a little more than the other one I had chosen. They said there was no extra charge because of my trouble. I was the one causing them all the trouble! Wow! Also, I almost forgot to mention that I was worried what would happen if this new machine didn't fit. I was told not to worry, because then they would exchange it AGAIN! Double wow! I will make sure I only buy from Best Buy. I already buy all my computers from them and always get Geek Squad service. Now, I will make sure I buy all my appliances from them. They were super-nice and super-professional about this exchange. It was actually a pleasant experience, from the delivery people to the people at the Davie, Florida store (The Tower Shoppes) and back. I didn't even mention that I was given the utmost of attention and help when choosing the original machine, at the store. So nice, friendly, helpful. Thank you, Best Buy! Highly recommend Best Buy AND this washing machine.

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality, Cycle options

    Rated 4 out of 5 stars

    I want to like this Washer

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    Posted .
    Owned for 1 month when reviewed.

    I'm still trying to get used to how this washer washes cloths. No matter which setting you use the clothing barely gets wet. Although, I do like the washer and it does manage to get everything clean. My favorite thing is that it is HUGE and you can wash all the large items that would never fit in your old washer. My only real complaint is that after only 2 weeks the detergent tray rails started to rust. I hope the warranty covers this issue.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality, Cycle options

    Rated 2 out of 5 stars

    I would NOT recommend this washer

    Posted .

    I have had this washer for about 6 months now. I am still waiting for it to get better. I bought this because of the size and the customer reviews . There is no short cycle. You cant use pods with small loads they don’t dissolve. Today was the final straw for me writing a review. I washed a sheet that my dog had an accident on late last night. I got as much as I could off and today I washed it with 2 lap blanket. The soiled was all over the sheet and the blankets. I used the bedding setting and unlesss you wash everything in deep water wash forget about you clothes coming out semi clean, the lint will be stuck to all your clothes and if you do wash bedding in there your better off going to a laundry mat. They will be much cleaner. My towels don’t come out clean. I have to rewash everything twice. I have tried to use all the settings and the only way one i seem to go back to is the deep water setting only because that is the only way to get your clothes wet and not damp. So where is the savings between extra soap, water and electricity? This washer was such a disappointment on so many levels I would move on. I bought Maytag because it was also a good strong product and my mother still has hers after 30 years. The only plus side I can see is that it does ring your clothes out nice so your dryer doesn’t have to work as hard. I can’t wait to get rid of this washer. I’m tired of doing everything twice.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for the review. We are very sorry for the frustration you have encountered. We recommend looking at the link below for troubleshooting tips and tricks.
      https://producthelp.maytag.com/ MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price point and love the washer.

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    Posted .

    I looked at various models before purchasing. I really liked what this washer offers for the price. I wanted a larger washer for washing bed spreads and alike. And this one had what I needed. I like the washer. I did not want another front loader at all. The well is deep on this one and may not work for short people. You have to dig down to pull the clothes out. But It is much easier on my low back.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love everything is digital

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    Posted .
    Owned for 1 month when reviewed.

    Large drum capacity is great....can wash bed duvets, etc. Makes wash so simple with digital!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Cons mentioned:
    Rinsing

    Rated 1 out of 5 stars

    Bravos DESTROYER XL

    Posted .

    This is by far the biggest waste of money washing machine I’ve ever used in my life. It has a giant tub (that you end up throwing your back out to reach the bottom), but it only fills with a couple inches of water…they call it a water saving feature. Well that defeats the purpose because every single time I’ve washed, no matter which setting I use, it leaves behind soap residue all over my clothes. I’ve noticed my clothes feel stiffer and colors are faded, so I know it doesn’t rinse the soap off. I even took out a pair of shorts that had DRY spots on them that neither soap nor water touched! You either have to use the Deep Water Wash setting and add an Extra Rinse cycle, or soak and then rinse and spin…all of which don’t completely do the trick. And I’ve used both HE pods and small amounts of liquid detergent. Complete waste of time, money and effort. So much for being more efficient. In addition to it not rinsing the soap off, it also doesn’t even remove the DIRT! I’ve pulled out clothes that have lint, hair and dirt on them. GROSS. I have actually started using the lint roller on my clothes to finish the job, which is a huge time consuming pain in the... As if that’s not bad enough, the machine has this nasty way of ripping & destroying anything you put in it. I can’t use the Delicate cycle because it doesn’t use enough water, even with the Extra Rinse. But if I use the Deep Water Wash, it roughs up my delicate clothes like a dog shreds a toy. If any item has an itty bitty piece of string hanging off of it, the machine will find it and PULL until the stitching is completely unraveled. During the spin cycle it twists & turns the clothes until they are all tangled and you end up pulling out a huge puzzle of clothes that you have to take apart very carefully. And that loose string…I had a brand new top that had the loose string tangled around everything else, so now that top is completely ruined. I’ve had clothes that I washed plenty of times in my previous Whirlpool washer with no problem, end up ruined in one wash with this Bravos XL piece of crap. Brand new clothes don’t stand a chance either. Who designed this machine and how did it ever make it past quality control, it SUCKS. This machine doesn’t clean, rinse, or preserve anything you put in it…it only DESTROYS!!! I will never purchase a Maytag again.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi LeaJ, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cycle options, Ease of use

    Rated 5 out of 5 stars

    This set is well made simple and heavy duty

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    Posted .

    We love our set and works great when your washing 3 loads a day it can keep up

    I would recommend this to a friend
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