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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38691 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1474 Showing 29,461-29,480 of 38,690 reviews
  • Rated 1 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never did get it to work. Couldn't get refund because it was part of a "bundle"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SUCKS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY GEEK SQUAD ARE TERRIBLE IN SUPPORT OF THIS MICROSOFT PRODUCT. tHEY WANT ME TO BRING MY COMPUTER TO A RETAIL STORE TO ACTIVATE THIS PRODUCT. tHEY HAVE TO HAVE A GEEK THAT IS FAMILIAR WITH PEODUCT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda nothing special Its office It has your basic office programs I personally feel when you buy a 1200 laptop It should come with it Nothings free Peace out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never used - Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor as there is no place to indicate that I returned it and didn't use it. What I have on my Mac is enough.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office 365.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's MS Office. Basically the staple of most of corporate America minus maybe the creatives or schools that work off the Apple platform. All of your necessary software apps bundled into one neat package. The one I got was a yearly subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I needed Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, hard to figure out and use. Unneeded complexity.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Bill, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    great that is was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but you first need windows to be able to install it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best deals with MS office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office is required for almost daily use. We get some very good deals like auto-renewal of the license to ensure that MS office wont stop working, 60 mins of skype call every month. I would recommend purchasing MS office to everyone who uses a computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as previous version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not as good as previous version. Stick to the older versions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MICROSOFT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT NEED THIS SALESMAN PUSHED IT ON ME,NOT HAPPY WITH BEST BUY

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    prefer disks to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But no place to put them.... have not yet been able to download

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,
      Please contact Microsoft directly so we can assist you with your installation and setup of Office 365 at: https://support.office.com/ At this site you can even request a call from us to assist you.
      We apologize for any frustration this has cause and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Andree thoughrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See review above very disappointed in this whole purchase experience with this computer. It was very very unfortunate. Read my above report doubt if I’ll be back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad from Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing new in general concept, but an ok product from Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I upgraded from single user so that I could share

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a difficult position when I had to decide to upgrade my windows XP dell pc and new that I might have to upgrade and purchase all new software but this option allows me to continue using my old applications on the old pc and share the results through the cloud with my new MAC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Is A Dream

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OneNote is my dream program. I love Word but OneNote is my favorite program. For Me, this is the best word processing program. The synchronization is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Office 2016 on a PC and I wasn't sure how I would like going to the MAC 365 version. So far I haven't been disappointed. Had a little problem with setting up the OneDrive storage option but with a little help from MS I was able to overcome that also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade current Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My office suite is 2007 so since I was upgrading my laptop I felt I should upgrade Office as well. My only disappointment is that now we have to pay a yearly fee rather than purchase and own software outright.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    same stuff different look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another release of everyones favorite microsoft product "office"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Am just getting started with it, seems to be what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased while we were setting up a new business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unable to get Outlook to work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents couldn't get MS 365 Outlook working either in the store or online. The online "support" wasted my afternoon, and when they finished my MS Edge didn't work either. The last time I tried to get online support, the results were even worse.

    No, I would not recommend this to a friend
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