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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1501 Showing 30,001-30,020 of 38,688 reviews
  • Rated 5 out of 5 stars

    Best of the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I teach and Microsoft 365 is a must for all the creative fliers and creative sign ups we use throughout the year. Couldn’t of purchased a better deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True necessity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad the best buy employee took the time to explain the differences between all the Office items on the market now. I think this product was the best for my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well if you are going to be effective with the surface go, you need the software. not happy about the fact that this can only be rented now rather than being able to buy my own copy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online subscription, I liked how it used to be where you buy it one time and that's it, now they nickel and dime you to renew every year, it's not like it changes that much every year, oh well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return of this unused digital product is difficult

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to return this item is very difficult and they make it so hard the time outweighs the value. No simple chat or return tab like most items. Disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was a bit difficult to get running. The registration and sign-in process took unusually long and looped around several times. Once installed, it works as you would expect, so no problems there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what happened to the days we could buy this and not have to do a subscription? I only bought this because my child needs it for school and I want her to have her own laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tired of yearly subscriptions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the programs, but miss the one-and-done. Why should I pay for a new yearly subscription if I do not want upgrades?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say, it's Microsoft. I have used microsoft office products for all my personal and business needs and have never been disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet sure about this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office but am new to this subscription deal. The product works fine but I'll know if it's worth the subscription when updates are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Office 365 Personal one year subscription for our new laptop. We’re very happy with everything it provides, and it will automatically renew when our year is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first experience with Office as a subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first experience with Office as a subscription. We had it installed on our older computer. The download was easy and fast. Looking forward to using all of it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT OFFICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have grown to depend on some form of Microsoft Office due to the inability to really enjoy other productivity software. I definitely enjoy the cloud space that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Math assist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has a math assistance that is awesome. My 6th grader uses this program to help him with homework. Best investment I've purchased for him in a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original laptop I had started installing this on was locked and I couldnt get in for this reason. Even after contacting Microsoft ... they had no record of the account ... and were unable to do anything. I had to go to Best Buy - the Geek Squad - they advised it was better to change out the laptop - I have not had any problems since, although I havent fully installed it yet ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to get Office these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you're gonna have to get Office again some time soon, right? It's just part of doing business in 2016. So, what better way than an online, pay-as-you-go solution? It's all there, come and get it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of trash! So sorry that I'm stuck with this purchase. Salesperson did not fully understand my use for a new device/laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How on earth could I open documents without it? When I learned on Microsoft Office years ago, and I haven't changed. I really need this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok but it wasn’t the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a new laptop and hoped we could transfer office from the old one,didn’t work that way. This replacement was easy to use though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Alan,

      We're glad your installation went well and that you are finding it easy to use.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Good marketing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a free year trial given to me with a purchase of an Apple product. Easy to add to my existing system. Apple probably knows after using it you will continue after the year is up. Good marketing.

    I would recommend this to a friend
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