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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1601 Showing 32,001-32,020 of 38,688 reviews
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all these programs but I got a situation when I purchase this card and it would not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Love the quality. Will definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for all my office needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Excel and Word are two programs that I use frequently. Office 365 gives me access to those and more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft forced everyone to buy its products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, Best Buy employees are as always useless. It seems like they hate working there. Maybe the pay is not good. Microsoft wants to charge you for everything. Before, I used to pay one time for Microsoft Word, now I have to pay ever year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, product Just hard to find everything. Need List where to find different things to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I didn't have to renew it annually, but this was the best choice. Good software so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning how to use all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from Vista to Microsoft 10. Steep learning curve. Also I had a hard time downloading it onto my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have had word processing program on my IPad. It is useful and productive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded the product initially from geek squad and after hours of Microsoft and them blaming each other they refunded me. Bought in store disc and had problems. When I called they wanted me to pay for help. Horrible experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a birthday gift from my wife, better than buying, you get updates with this program, loved she bought me this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with Office 365 since I am more than willing to pay a reasonable fee for an excellent product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to redeem my product, I was redirect to best buy. I called best buy and was hung up on after holding to speak to someone for 45m. I emailed tp inform about my experience and asked for a refund. Now this survey? Thanks for the reminder. I will go to the nearest best buy for my refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good package, completely different from the previous version. But I felt the price is on the higher side.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a excellent software, I had it put in my new computer, very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives us everything we need for school work and home projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this on your computer if you are on the job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect my 82 year old father's new computer - it allowed a really aggressive virus after 1 week. Do not recommend. Use another virus protection plan, McAfee or something. This one is garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for Outlook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad to load for me when I purchased a new computer. Has nice Help sections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sad that piracy forces companies to make you yearl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well my daughter is in college and we could not do with out this and it is actually worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We're happy to learn that Office is helping your daughter through college! If she's looking to get the most out of her Office experience and work a bit more efficiently, we suggest giving her this link: https://www.microsoft.com/en-us/education/students/resources/default.aspx

      It contains great information helpful to students using Office.

      Thanks to the both of your for being a member of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally speaking the Microsoft office suite is a great product but the idea of needing a subscription versus the exorbitant price of a single station set up is a “Hobsons choice“. Ordered this as a free option to another purchase but beware if you install it overrides an existing Microsoft suite of products.

    No, I would not recommend this to a friend
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