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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38691 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1630 Showing 32,581-32,600 of 38,690 reviews
  • Rated 5 out of 5 stars

    The basics we all need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You kinda have to have this. I haven’t had any issues. I use outlook and publisher alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self Describes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great service. I mainly use OneDrive and the Office Suite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall I'm satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm relatively satisfied with Office 365 Personal. I mainly use just Excel & Word. I haven't used Powerpoint in several years & don't really have a need for it now. My only complaint is the format changes Microsoft implements. Sometimes it takes me a while to figure out how to do certain things only because Microsoft has changed the look & location of certain tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, as expected.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product just as expected. Service at this particular store is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always amazing but its could be free based on what laptop you buy from best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cant log in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the product key but when I try opening Word it ask me to activate. When I select activate it gives me the option to choose email account then press next. When that happens prompts go away never to return and will not activate the account. Complete waste of time and money. It's also only good for one year.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      You will need to log into the Microsoft Account that you redeemed your purchase to. If you need help please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 1 out of 5 stars

    Unable to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need this but apparently, there is no way return it because there is no way to track that it has been installed. Yet, I keep getting emails stating that it hasn't been installed. The is a scan, it was also sold with a 1 year internet security software that I don't need because I already have my own.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed to do business.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for everything I needed at the office and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I could need for the office!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this install. It has helped me so much with progressing in the business world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps out with a bunch of projects and sorting certain things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try working or being in school without office - it's just not possible. This is must have software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, full of wonderful accessories, don't like that it has to be renewed every year.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a difficult time installing Microsoft Office 365. Took several attempts before I succeeded in the installation.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, We apologize for your frustration with installing Office 365. For free tips and tutorials on using and finding applications and support with Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    The Perfect Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase and working to move all of my devices to Office 365 rather than the standalone products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this on my laptop but is not being recognized as i keep getting an error message from Microsoft that my payment was declined but i had bought this in the store at the same time as i bought my laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is free trial when you buy a laptop. i cancelled mine after purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't say enough good things about this software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked and taught others how to use this software and don't recommend any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday Operations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Helpful. Just what I needed for my new purchase. Great office apps for a teacher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice bundle option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bundle option with my purchase and I liked that as opposed to having to buy it separate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good option for 1 year, i wish I could get it at least for 2 users in the same price.

    I would recommend this to a friend
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