Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1815 Showing 36,281-36,300 of 38,675 reviews
Rated 5 out of 5 stars
Over all great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am impressed with Office 365 and enjoy using it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Unauthorized charge
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't sign up for auto renew but Best Buy is attempting.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 5 out of 5 stars
New to touchscreen Windows
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This reviewer received promo considerations or sweepstakes entry for writing a review.
MS has taught me a lot in 24hrs with this product.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Not user friendly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not user friendly. It tries to give too many options. Very confusing to navigate.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad, no support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
sucked, couldn't even download it to computer. No customer support to help. Called spoke with representatives, transferred then hung up. Emails not returned. Windows 10 users has defender, does need anything else. Roped in to a bad deal
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
wish they knew products better
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought and can not use or return. I didnt need this item but salepeople said i did.pressured me to buy to get at discounted price. I did not need it
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 1 out of 5 stars
No just no
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've always used the desktop version which has better design capabilities. I don't like being forced to put my personal files in online storage,
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Hmmm
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the single Office 365 and have been struggling to get it installed for the last few hours. Will most likely have to take the laptop to the Geek Squad. But the associate at the Olympia store was great and helpful.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great laptop for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop and i'm very happy with my purchase
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Don’t do it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Won’t give you a refund even though brand new and unused without a fight!
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great software
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This reviewer received promo considerations or sweepstakes entry for writing a review.
too bad you have to buy it nowdays. used to be fre
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Too expensive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Expensive and complicated if you don’t know much of what yur doing
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great for both work and home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft office, great for school, office and home.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
great protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
good protection we have had no complaints at all .
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The only and only always giving me the best of all
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
New to me but great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Still learning all I have access to but it's great
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
Always a great program
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never had any issues with Microsoft Office.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Return Policy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The unwillingness to return this purchase that WAS NOT USED is unacceptable.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
I’ve been trying to return it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been trying to return the product to get my money back. The computer came with office and I did not this additional item. It has been very difficult trying to get in touch with some at Bestbuy.