Customer Ratings & Reviews

A subscription service for office products is a strange concept for me. I am hoping this works for what I need. I'm still navigating through everything, but so far all features are current and user friendly for word and excel.

Big annoying prob: u have to hv internet access if something changes on system whereby Microsoft is indirectly affected. Otherwise can't use program without online verification.

I did not receive my money back for this product even though I have not used it or even try to download it. I also keep getting messages to download it for which I do not need it now.

Didn’t want the product but the sells rep was adamant I should get it, still haven’t activated.

When you purchase through Best Buy you can't manage your own subscription through Microsoft. Worse experience, EVER

I needed a new version of the microsoft suite, my old one was 2008. I don't work with it much but it seems fine, a little difficult to find the features I use, but it does seem to handle the fonts better than the old version.

Bought this and a PC thinking that my old computer was dead. It wasn't. I was not allowed to return it, so I'm stuck with it.

if you are a google fan - this will probably be easier for you to set up - I am not a google fan so it took a little doing to get it set up but life without word as a teacher is impossible - so I had to have it.

Nope. Not interested in a subscription. This was some free trial and within minutes of exploring what it offered, I was done. I chose Office 2016, of the sort that does not require me to pay every year. It's also considerably less invasive of my privacy. I expect soon enough, Office 2016 will no longer be viable, but until it's obsolete, a solid, one-time purchase is superior., and my choice. I've forgotten what all happened the now, but I know I was dismayed at the level of intrusion 365 posed to my privacy, and the fact I'd have to pay a subscription ot be able to use it ongoing. Office 2016 ftw, until it is completely obsolete, or until MS goes back and offers things in an ethical fashion again. Google, sucks, Bill. Don't be like Google.

When I bought it from Best Buy they were having issues activating the card at the register so after many calls to Microsoft I finally got it installed. Programs are great. Microsoft Word even has a notebook design which is perfect for students.

I found it very confusing to load up. And even now im not sure if I've activated the plan that I purchased or a free trial?

Impossible to set up & install Office 365. On phone 2 hours with Geek Squad and no help. Keep getting disconnected, which I guess is what they do when they’re on the phone too long.

This never did load right. I had a family plan connectrd with my email so i am notable to use the individual license. It was a waste of money

Having to sign in with email & password everytime I want to use Microsoft is annoying. Every single time I sign in, I'm told I must change my password! I don't like Microsoft 365.

This stuff used to be a one time buy with updates. Now they make you but every year, such a rip off. I'll still buy it because I need it for school/work, but total rip off.

My daughter needed this to write up some documents. I purchased this along with a new laptop. I wish we could own the product instead of renting. But, these are the times we live in.

Worthless Not at all worth The cost of installation the geek squad though we chatting back-and-forth through releasing each other barely watch them when they’re doing

disappointed, i was supposed to have added this to my computer and now its telling me i have to subscribe again?? I also did not agree to auto renewal

This came packaged with the laptop I purchased for a college student. We bought the 4 year university deal for Windows, so this hasn't been installed yet. I am holding on to it as I plan to purchase a new laptop for myself soon.

I hate that Microsoft has gone to this subscription model. Still haven't figured out how to use files offline!