Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1821 Showing 36,401-36,420 of 38,688 reviews
Rated 1 out of 5 stars
Microsoft 365
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t review this item because I don’t see it in my computer. I know I bought it but I can’t find it. I didn’t get anything to install it.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Pass them bye bye!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy is out for them selves, not the customers.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It is what it is.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is what it is. Have to buy all office product in order to be compatible with Mac which is a huge inconvenience however one or Mac users are quite accustomed to instill most of us feel worth the additional effort.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Not needed.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I asked the service guy and verified whether or not I needed this item if I had an ipad. Turns out I should learn to read because the Ipad Verizon is free (at least for the air).
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Microsoft 365 (Personal)
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never could get it to work/install on my laptop. It was a waste of my money and time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Kind of a costly investment and seeing as how you have to have it for school purposes im stuck. I did find out that most school's have a program that allows you to get it for free. I did not check until after I bought it. Works ok so far.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
Got scammed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got scammed when entering software. Software wouldn't download and a # popped up to call. Some imposter dealt w/ ud and tried to put malware into the computer. Wondering why that # was even on there in the first place.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Cons mentioned:
Subscription
Rated 2 out of 5 stars
This was a disappointment, just did not understand
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a disappointment, just did not understand that it was a one year software license. For the price I could have gotten the software not a cloud one year deal.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good product, hate the terms
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft Office is a good product, but to have to renew each year is agrivating. I wanted it installed once on my divice and not have to worry about loosing use of it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not a good idea
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Remember the days when computers came preloaded with a word document and spread sheets? Now you get to pay a yearly rental fee for that. Seriously. Use Open Office. It's free.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Installation is a pain
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to make the teenager do this. I was disappointed that BB did not install. There were some problems with access and finding the license codes but we were able to sort it out through Microsoft.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Thanks for sharing with us how your Office installation process went. We're not thrilled to hear you had some difficulty with it but we are delighted to know that we were able to help. If you're still experiencing issues with your software, please reach out to Microsoft Customer Support and we'll take care of you. Here's the link: https://support.microsoft.com/en-us/contactus/
Let us know if you need anything else!
Sincerely, Jo Office Customer Care
Rated 3 out of 5 stars
Why charge for this?
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While I use the Microsoft Office products all the time, why charge? It’s nothing for them to make and maintain. Microsoft and Stores used to offer it installed for free. Bring that back...
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
Office is fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this product because of the 1tb OneDrive storage that was included, but have found that it does not seem to be as user-friendly as Google drive storage, though it is definitely more cost effective that Google drive.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello ReeVewur, For free tips and tutorials on using and finding applications on Office 365 including OneDrive, please visit: https://support.office.com/ . We hope this was helpful to you.
Rated 1 out of 5 stars
??????????
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not know if i have this subscription (cannot review.)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rip off. This package came free with the laptop and it asked me to buy it so I thought I had to. That’s a lot of money I could have used
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Support
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was a gif for may son.. But yesterday when he is begining the school cant open World exel power pont etc. .I need help.. Thank you..
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
So so product. Not crazy about updates.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a big fan of the layout and updates of Office 365. Expensive for this program but for most, we’re stuck. Maybe would recommend this to a friend, if they have a better option, take it.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Did not need product with Chrome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Store personnel was not familiar with Chrome Book product which does not need to purchase this software for use. Returned software to store after finding out it is already on Chrome Book.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Forced upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to move to a new Office version when I bought a new laptop as old software would not run on Win 10. Would have preferred to stay with previous version, which was fine for my needs.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Jeff,
Congrats on the new laptop. If you need any help getting started with the new version of Office you can find our tips and tricks page here: https://aka.ms/AA4r1mp.
Feel free to contact our Customer Support Team whenever you want at this link: https://aka.ms/AA4jrpj
Best,
Nelson Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
Waste of money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waste of money for me, i purchase this unknown to me that i hace free access accoubt through ny school