Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don;t think my Lenovo laptop can take the full Microsoft 360 without being so slow. so if you are purchasing this for school make sure you have a computer with enough capacity to support 365.
I would recommend this to a friendBill gates is a billionaire no wonder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pay a year get three months for free. Whatever, I havent used the vise although I have purchased it the past. Pretty invasive for my tastes
No, I would not recommend this to a friendNone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did Not receive the product due to BAD Customer Service
No, I would not recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annual license fees now? What a joke. Other than the fact that you need this in order to do anything productive, just another company trying to squeeze every last penny out of its customers.
I would recommend this to a friendMy software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get installed not done after buying it seems harder to install than other ms software
I would recommend this to a friendGood software little cost for normal users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft office 365. Software is good but it is little costly for normal users. no offline software. need to download every time when we reinstall. little confusion compared to old version office
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello KCHT, Office 365 is installed to your PC hard drive and can be used offline. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
crashing? really?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.crashing and updates constantly for this years suite. what a disappointment...you would think after having had these programs in existence for so many years they would have nailed it...not the case.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello snake. Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.
Never got to work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got this to work. How do I get this removed?
No, I would not recommend this to a friendASUS is a good brand if you don't need fancy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had and ASUS before so it's seemed best to get another. I'm having a bit of trouble with it, occasionally the screen goes grey, as if logging me out. Might need to bring to the GEEKs to clarify
I would recommend this to a friendMicrosoft 365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to get it to work yet. Perhaps when I do it will be good but I don't know yet. I'm going to call later and get some help.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Microsoft Office 365
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a discount on the price for a new computer. Seems like it works pretty well and easy to use. My first time using Window defender 365 so no input. Heard it was pretty good. I also use outlook which it loaded but lost contacts and some folder items.
I would recommend this to a friend Cost too much for subscriptoon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Miss the days when you bought software and owned it. Just another way to take our money for little return. There's some shareware that performs the basic functions.
No, I would not recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the microsoft products & works well. Don't like that I have to renew it every year as opposed to how it used to be with purchasing one time & getting it for life with the CD.
I would recommend this to a friendPricey annual renewl fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annual renewal fees are very pricey. They need some competition to make them waive their annual fees.
No, I would not recommend this to a friendOffice 360 Personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can always make use of these programs when you get a new computer. I just wish you didnt have to pay so much for just a 1 year subscription.
No, I would not recommend this to a friendToo difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Updated Office. For an older person, it is very difficult. The 2003 version was simple to use. Am able to do little of things I am accustomed to doing. Overwhelming.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We would love to help you get accustomed to your new Office 365 personal. Check out our Office tips and tricks page: https://aka.ms/AA4r1mp.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Complicated for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't figured out how to use all of its features. 'Assumed the Geek Squad would have it fully opperational when purchased with a computer but no. Don't like the yearly payments.
I would recommend this to a friendYearly subscription
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be my choice if I want to renew. Shouldn't automatically charge my credit card without my permission. Read to FINE PRINT AND UN-CHECK AUTO RENEWAL
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We're sorry to hear that you weren't aware that you had an auto renewal. It sounds like you have it figured out now. If you ever need anything feel free to reach out to our Customer Support Team for personal assistance: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson
Office Customer Care
Same ol'
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every college student needs Microsoft office so it was necessary to get with my new MacBook Pro. I just don't like that there is a yearly membership required after the initial purchase...
I would recommend this to a friendNot satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t download for some reason. I will go back to Best Buy Geek Squad for help. I thought they can help me before but they couldn’t
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue downloading and installing Microsoft 365 Personal. Our team at Microsoft Support may be able to help. We recommend troubleshooting the problem with them here: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658
Hope that helps,
Chuck
Microsoft Customer Care