Customer Ratings & Reviews

You have to renew this product every year to keep it up and running that is why it is named 365 because every 365 days you pay again. I am not against this product if made aware how it functions.

Microsoft Office is a good app but should come already installed and be included with the price of the PC. It definitely should not have to be renewed each year.

Performs as expected getting product key was a hassle prefer to get actual software or physical card with info

When trying to redeem my code it tells it has already been redeemed. Been working with Microsoft for weeks and still not resolved

Had a terrible time trying to install, computer kept timing out. am not happy at all with this product, Would not recommend or purchase again

I wish I could give this a review, I was never able to access software.

The "free" trial didn't help me because I already have the annual subscription, so the offer doesn't seem to have a point for me

While I love Microsoft products, I am not loving the fact that I have to pay a yearly fee to keep using them. Especially when you can use them for free online (although limited scaled down versions) AND there is always google docs....

I purchased Office 365 primarily to get outlook working in my ASUS Computer at the Geek Squad counter in Best Buy . Geek Squad installed the program but could not get outlook working. They told me they do not know anything about Outlook and I had to go to Microsoft for help. I still have Security warning every time I load up Office365 Outlook and no one can help me with that.. Thus I am not happy with Best Buy or Geek Squad.

Unable to use Word and Excel. Receive this error message: Microsoft Excel or Word has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. NO REPLY WAS EVER RECEIVED. The Internet shows a number of people have run into this problem. Have tried the Internet solutions, can't get any to work. Other programs work correctly.

Maybe it was the specific one that was given to me but my Office did not work at all, I tried entering the product key and it did not allow me to do it at all. Now, I have to buy a new one.

Cant find a "save as" function as with previous works programs. Have some difficulty relocating something I had previously filed. May just be learning curve but seems less user friendly to me.

I was not able to install it and software is nonreturnable so now i paid for something i cannot use

I dont like that this auto-renews and there is no way to stop it! I have contacted microsoft and they cannot stop it

Try to use the key code several times and didn't work. Called Microsoft and was told that it was a computer issue so I called Dell and they said it was a Microsoft issue.

I don't like that this is only a 6 month "trial". If you're going to sell the program like this, it should be a least a year. Again, it was discounted so it wasn't so bad.

On June 29, I had to go back to the Best Buy Store on Perimeter Drive, Charlotte, NC where I bought the bundle of a Toshiba Satellite, HP e-6320 Printer, Microsoft Office 365, Webroot, a Hotspot and the 24/7/365 Geek Squad Assistance Package on numerous occasions before Alicia and Lily (Geek Squad Agents) were finally able to successfully able to install this Microsoft Office 365 software. With Alicia's permission, we recorded her efforts on my Sony Recorder. After receiving Alicia's arduous efforts (that took a long time) the only reason I would not recommend this software to a friend was witnessing the difficulty that even a Geek had installing it. I am not a satisfied customer to say the least.

It's good to have if you need it ,I have used it a few times but not that many ,so I'm not sure if it's really worth it for me (price wise)

I lost my product key can I get a new one? Was never able to set this up

Because I can't justify spending $70 a year for a product I might use 1 or twice a month. I got a free off brand to use instead.