Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Subscription
OK. But Hate to Have to Renew Once a Year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still ticked off that I must purchase a subscription once a year. Used to be that a license was good for a lifetime.
No, I would not recommend this to a friend Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it, but I don't love it. I am using it for work and so I am not paying for the subscription, but I don't think there is ton of value there.
I would recommend this to a friend- Cons mentioned:Outlook
Don't go cheap if you need Outlook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have known that by taking out the cost Microsoft would cheapen the product. The Outlook on 365 is not the typical Outlook you may be use to working with. Contacts are a pain in the A** to deal with. In fact there is NO contact tab at all. Spend the extra bucks and get the real Outlook.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Dan4VA, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
Old office with a subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same office products with a subscription. Needed to create office documents
I would recommend this to a friendIts Office
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its Office installs easily but Microsoft store is kind of a pain, nothing more to say honestly.
I would recommend this to a friendGood
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't have office it's great. But most people already have it by this point in their lives.
No, I would not recommend this to a friendGood software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This software is good, I don’t like that you have to pay yearly. You should be able to purchase it one time and own it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
If you are looking for a one time purchase option, you might want to check out Office Home and Student 2019.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Great office platform.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy that they keep charging for this product. It works well, but I also have a work subscription. This should be made free for students.
I would recommend this to a friendNot Thrilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad for the free subscription for the first year, but really annnoyed that I’ll have to pay for a subscription yearly or monthly
I would recommend this to a friendComplete Office Package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy way for the entire Microsoft Office Suite. Reoccurring annual cost is a bit of a bummer but beats paying for the entire program upfront.
I would recommend this to a friendYou’re going to need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete office program, if you have a computer and use it for work or personal things you’re going to need this
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Luke,
Thanks for sharing your review. We're happy to hear that you are enjoying Office 365 Personal and that it is helping you in your personal life as well as at work.
Have a great one,
Nelson
Office Customer Care
Unable to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the product because I have a Vista system and the product was not compatible. I was unaware that Vista was not supported by this product.
No, I would not recommend this to a friendOverall the product is satisfactory.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be able to make a one time purchase without the need for annual renewal. Overall the product is satisfactory.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Malcolm,
Thanks for the feedback. We do have a one time purchase version of Office called Office 2019. You can see the differences here: https://aka.ms/AA4rq3k.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
E-e-e-eh......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program seems to be okay, but I purchased it at a store and when it came time to download, I had to try four times. Ridiculous.
No, I would not recommend this to a friendbest buy really sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.try to get help with. it is the worse. couldn't get no help with subscription
No, I would not recommend this to a friendIt's OK..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's OK.. It should be free. It should come with the computer itself.. Haven't really seen what it does.. So I gave it a 3.
I would recommend this to a friendDidn't want the monthly charge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use. Too much money. Nice to have but not when they start charging every month
I would recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with this product added it my computer now I can't add apps. Customer service no help.
No, I would not recommend this to a friendNot necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this but don't find it necessary for what I use the computer for. May be good for others who use more programs
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Bonnie,
If you'd like you can absolutely cancel or switch your Office subscription any time you'd like. Login to your Microsoft account, click on Services & Subscriptions, then you'll see options within your account to manage your subscription. For more instructions, follow this link: https://support.office.com/en-us/article/manage-the-account-you-use-with-office-959ac957-8d37-4ae4-b1b6-d6e4874e013f?ui=en-US&rs=en-US&ad=US
We hope that helps to enhance your Office experience!
Sincerely,
Jo
Office Customer Care
Bad Key
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been able to get this product key to work says already used. Very dissappointed.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Lisa,
We're sorry there's an issue redeeming the digital code for Microsoft 365 Personal. Our team at Microsoft Support may be able to help. We recommend troubleshooting the problem with them here: https://support.microsoft.com/en-us/office/get-help-with-product-key-errors-on-office-com-setup-e5064f7b-2a8d-4e77-bd59-f1d828086851
Hope that helps,
Chuck
Microsoft Customer Care