Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Not cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Programs work as such but it's a real bummer when forced to pay for programs that used to come with every computer.
I would recommend this to a friendOffice 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not crazy about office 365. My work has it and it takes some getting use to. Otherwise it's just another program.
I would recommend this to a friendpoor instruction usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the product is useful. The learning or finding information on using the software was extremely difficult.
I would recommend this to a friendAsus computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have. Refused to send out the ac power cord that was with the computer
No, I would not recommend this to a friendover charged once auto renewd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One the year was over it auto renewed and charged me more then what i paid
No, I would not recommend this to a friendThis is a needed product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its not like we have a choice these days. I don't like having to pay a subscription every year....
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply told Best Buy Rep I wanted to buy excel and word. At no time did he ever tell me this was pay per year
No, I would not recommend this to a friendgood product not easy to load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am supposed to be able to load this on my second computer and have not been able to.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We would love to help you install on your second computer. It's a little different from the first time you install it since you will do the installation through your Office account this time. Simple log into your Office account on the new computer and there should be an option to install it from there. You can check out our help page for further instructions: https://aka.ms/AA4rq32.
Hope that helps,
Nelson
Office Customer Care
Poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New MS Office is somehow linked to internet rather than downloaded software. Results are greatly diminished speed and performance. Can't move seamlessly between spreadsheet/doc tabs, can't go back and forth between apps without delay that makes sharing and data extraction/copy/paste painful and nearly renders the app useless for large and/or complex usage.
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't install on Windows 10. Only installs fragments of some apps
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that Microsoft 365 hasn't lived up to expectations. It is designed for use on Windows 10 PC so we recommend letting our team at Microsoft Support help. For assistance, please go here: https://support.microsoft.com/en-us/microsoft-365
Hope that helps,
Chuck
Microsoft Customer Care
Need money back didn’t receive this item but paid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like my money back I spent money on this item and didn’t receive it at all
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We recommend that you reach out to Best Buy for help with your order. You can reach them here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410.
Best,
Nelson
Microsoft Customer Care
waste of $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had waited for Office 2016. I'm really dissatisfied with this software.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello MOB74, If you recently activated one of the following qualifying Office 2013 or Office for Mac 2011 product, you can pay $40 USD to upgrade to the equivalent Office 2016 edition. For more information please contact us at : https://support.microsoft.com/en-us/answerdesk . We apologize for any inconvenience and hope this was helpful to you.
Guess I have some learning to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to delete something, it's not the same as what I am used to, so I guess I have to 'go to school'. :-(
No, I would not recommend this to a friendOffice 365 Personal – 1 Person – 12 Month Subscrip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to buy it but i think it is expensive since we have to pay each year for its subscription.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Your annual subscription actually saves you quite a bit of money in the long run! Especially if you used to purchase every upgrade perpetual license upon release.
Additionally, your purchase comes with 1 TB of OneDrive Storage, Outlook, mobile device management capabilities, the latest updates and security features, and free access to our Customer Support Team. You can also use Office 365 Personal on up to five devices at once! To learn more about Office 365, follow this link: https://support.office.com/en-us/article/what-s-new-in-office-365-95c8d81d-08ba-42c1-914f-bca4603e1426
Cheers to your productivity!
Sincerely,
Jo
Office Customer Care
I prefer Google Docs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when I purchased a Microsoft Surface Go tablet. I rarely use the tablet and find myself using Google Docs more often than anything else. If you completely invested in Microsoft Office, you’ll want to subscribe to this for the latest software but I’m on a budge and find that Google Docs meets my needs.
No, I would not recommend this to a friend- Cons mentioned:Subscription
Brougth back twice. Subscription then messed up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not load, The second time it did but the subscription proved to be a problem. The Geek Squad Leader and store manager indicated that Microsoft was discontinuing some of their products and this happened. Very disappointing. Went on line and bought 2010 which installed well and had no subscription fees.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Surprised. Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.
It's OK, but slows things down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer slows down a lot after installation. Wouldn't get it unless you really need all the components.
No, I would not recommend this to a friendHas all the things I need for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just your basic Microsoft office needs. Nothing new about this years edition
I would recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it would include at least 2 computers at this price, otherwise a great program
I would recommend this to a friendNot work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked , I’m trying everything bad bad bad bad
No, I would not recommend this to a friend