Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
good product not easy to load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am supposed to be able to load this on my second computer and have not been able to.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We would love to help you install on your second computer. It's a little different from the first time you install it since you will do the installation through your Office account this time. Simple log into your Office account on the new computer and there should be an option to install it from there. You can check out our help page for further instructions: https://aka.ms/AA4rq32.
Hope that helps,
Nelson
Office Customer Care
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't install on Windows 10. Only installs fragments of some apps
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that Microsoft 365 hasn't lived up to expectations. It is designed for use on Windows 10 PC so we recommend letting our team at Microsoft Support help. For assistance, please go here: https://support.microsoft.com/en-us/microsoft-365
Hope that helps,
Chuck
Microsoft Customer Care
Need money back didn’t receive this item but paid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like my money back I spent money on this item and didn’t receive it at all
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We recommend that you reach out to Best Buy for help with your order. You can reach them here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410.
Best,
Nelson
Microsoft Customer Care
waste of $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had waited for Office 2016. I'm really dissatisfied with this software.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello MOB74, If you recently activated one of the following qualifying Office 2013 or Office for Mac 2011 product, you can pay $40 USD to upgrade to the equivalent Office 2016 edition. For more information please contact us at : https://support.microsoft.com/en-us/answerdesk . We apologize for any inconvenience and hope this was helpful to you.
Guess I have some learning to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to delete something, it's not the same as what I am used to, so I guess I have to 'go to school'. :-(
No, I would not recommend this to a friendOffice 365 Personal – 1 Person – 12 Month Subscrip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to buy it but i think it is expensive since we have to pay each year for its subscription.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Your annual subscription actually saves you quite a bit of money in the long run! Especially if you used to purchase every upgrade perpetual license upon release.
Additionally, your purchase comes with 1 TB of OneDrive Storage, Outlook, mobile device management capabilities, the latest updates and security features, and free access to our Customer Support Team. You can also use Office 365 Personal on up to five devices at once! To learn more about Office 365, follow this link: https://support.office.com/en-us/article/what-s-new-in-office-365-95c8d81d-08ba-42c1-914f-bca4603e1426
Cheers to your productivity!
Sincerely,
Jo
Office Customer Care
I prefer Google Docs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when I purchased a Microsoft Surface Go tablet. I rarely use the tablet and find myself using Google Docs more often than anything else. If you completely invested in Microsoft Office, you’ll want to subscribe to this for the latest software but I’m on a budge and find that Google Docs meets my needs.
No, I would not recommend this to a friend- Cons mentioned:Subscription
Brougth back twice. Subscription then messed up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not load, The second time it did but the subscription proved to be a problem. The Geek Squad Leader and store manager indicated that Microsoft was discontinuing some of their products and this happened. Very disappointing. Went on line and bought 2010 which installed well and had no subscription fees.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Surprised. Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.
It's OK, but slows things down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer slows down a lot after installation. Wouldn't get it unless you really need all the components.
No, I would not recommend this to a friendHas all the things I need for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just your basic Microsoft office needs. Nothing new about this years edition
I would recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it would include at least 2 computers at this price, otherwise a great program
I would recommend this to a friendNot work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked , I’m trying everything bad bad bad bad
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Used but just for a minute
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.U installed it but put it on computer that was purchased that was defective within the first week. Tried to return it they said no it's unreturnabke I have to put it on replacement computer which they didn't have accept for double the price now I have no computer but Microsoft office 365 great
No, I would not recommend this to a friend To hard to usr
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To hard to download and use. Instruction is to hard to follow. Not for beginners.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ronnie,
We would love to help you with the download and installation process. You can find our installation help page here: https://aka.ms/AA4rq32.
Hope that helps,
Nelson
Office Customer Care
Nope
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t use it. As I found a better deal on another item and returned this.
No, I would not recommend this to a friendMicrcosoft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t download at all. None of the programs work
No, I would not recommend this to a friendMight be good but useless to me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t end Up needing it once I bought the type of computer I bought.
I would recommend this to a friendBefore you buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this not realizing I get a free version through my work website. Have to have office for everything.
I would recommend this to a friendExcel is not working effective Oct 10, 2020
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Today, October 10, Excel is not opening. I cannot access my excel files.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Neil,
Thanks for your review. We recommend that you reach out to our customer support team for help.
Hope that helps,
Nelson
Microsoft Customer Care
Adequate for office user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Office application for iPad works okay but it doesn't work as well as on a Microsoft computer.
No, I would not recommend this to a friend