Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Average software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on special offer when I purchased a MacBook. After a few months of use I am not all that impressed. Apple’s own suite of programs performs most of what is offered by Office without the horrendously expensive subscription.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We are always looking for ways to improve. You can leave feedback here: https://aka.ms/AA4rinb.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Not used that much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't really used that much, but seems to be nice.
I would recommend this to a friendOffice 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like that you have to have internet to use the program
No, I would not recommend this to a friendOffice 365 not recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After several attempts to load the Office software, each time it told me I had an unlicensed product. I got MS Tech Support on the line and they took over my laptop and it failed several more times, before they got 2nd tier support on the line. Then after one failure they got it installed and seemed to work. However, the next day, I still got an error and had to do my own autosaves, before it would have a chance to crash. So after 5 hours of online support over two days, I cannot recommend this product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you had a hard installation. For AutoSave, we do backup your files every 10 minutes by default. If your file closes before you can save it the next time you open the application there will be a auto recovery window that you can select your file from.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Too many changes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a M$ Office user and seems like every time I learn where everything is M$ changes it. Before taking all the defaults, I would investigate things. My email was crawling until I removed my pst from OneDrive.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with us. We appreciate your feedback about changes over time. We wanted to make sure that you knew we have an Office tips and tricks page: https://aka.ms/AA4r1mp. If you need more help please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Its not as user friendly as older versions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I struggled with it when I first started using it.
No, I would not recommend this to a friendStill learning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have NO technical ability so it can be overwhelming.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello DanaF, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
still in learning curve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wish there were beginning tutorials for this product
I would recommend this to a friendNot Your Normal Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to remove, reinstall a couple times before it.
No, I would not recommend this to a friendPublisher is OK, outlook has glitches.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Publisher, Outlook and Word for years. Now its subscription. Outlook has ceased receiving emails. Why? No troubleshooting available. My husband who is a computer professional had a terrible time trying to fix Outlook.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there!
Sorry to hear about the issues with Outlook. Have you tried any of the suggestions here yet? https://support.office.com/en-us/article/Troubleshooting-Outlook-email-setup-8da1fb2d-316b-4448-a7cd-f543dd083315
About halfway down the page has some suggestions to try if you're not receiving emails. Hopefully that clears things up. Thanks for taking the time to leave this review!
Regards,
Jonny
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Free with the iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free with the iPad. Did not installed it so fare....
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Ignis, Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you
Sticker placement on card codes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the product itself, it's the card I was given. The store sticker was on the barcode needed to install the product. I tried to scratch it all off as easy as possible but the last 4 digits were u readable and I was unable to use the code. Not happy.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it is ok this is the 1st time we bought it
I would recommend this to a friendNot sure how I feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have preferred to get a disc because activating it online was a bit frustrating. I need the programs but I am not sure it is worth the price and frusfrustration. Instead of renewing when it expires, I might go with the free similar programs.
No, I would not recommend this to a friendSounds good, can't download
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my grandson on my account, but my son signed his email in on the tablet. I Tried contacting Geek Squad, got no results. So I made an in house appointment to see how to download.??????
I would recommend this to a friendsoftware 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doest load call microsoft got no support got the code
No, I would not recommend this to a friendGreat if I could use it like i need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not download completely. I got it for work and personal use, but it keeps telling me not completely downloaded. I don't know what to do at this point, feel like I wasted my money because I'm loosing my time to use it since it's not working.
I would recommend this to a friendA tired old program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Standard faire here. Word, Excel, etc. Microsoft found another cash cow with the subscription business model. Get the customer to pay year after year. Too many other office productivity suites out there that do so much more for much less $$$.
No, I would not recommend this to a friendlaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the product I ordered did not have software program.
I would recommend this to a friendit's only a trial
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not even install, I do not care for trails..
No, I would not recommend this to a friend