Customer Ratings & Reviews

I was advised by the Best Buy salesman that Office 365 would work with the Chromebook I was about to buy. I found that apart from the very basic functions, almost everything else was not available. After further research, I established Office 365 is not compatible with the Chromebook. Partly my fault. Should have read the small print on the packaging which does not say it is compatible with Chromebook.

I gave this a fair review because you can't use it without internet. I use this for a small church that does not have internet access. I think you should still be able to use this program without internet.

I am very disappointed that this program needs to be renewed each year. I thought I would buy it once and be set. Shame on me for not reading the fine print!

If you have a Microsoft account, do not buy this. I purchased this because I wasn't sure if my Microsoft had expired or not and although my receipt shows a discounted price, I did not know it was considered a "bundle" and when I discovered I did not need it, I was not able to return it to get my money back. I was told if I returned both the card & laptop, I may not get the discount I did for my laptop. So now I'm stuck with the card and it's valid for one year - what a waste of money!!

The program itself is great just not fair that you have to pay to renew it every year if you want to keep it. Not like before when once you get it you dont have to worry about whether your still going to have it ot not.

GOT THIS WHEN MADE FIRST PURCHASE, HAD TO EXCHANGE COMPUTER SEVERAL TIMES, FINALLY UPGRADED COMPUTER FOR 116.00 MORE, I DIDN'T KNOW HOW TO USE THIS PROGRAM, AND ONE OF THE CLERKS TOLD ME TO COME IN AND THEY WOULD SHOW ME, I WENT INTO THE STORE AND THE MAN SAID THEY CHARGE TO DO THAT, WOMAN THAT WAITED ON ME AT FIRST, GAVE INPRESSION THAT THERE WOULD BE NO CHARGE TO SHOW ME....SO I HAVE A SYTEM THAT IS PAID FOR AND I HAVEN'T LEARNED HOW TO USE YET. SUGGESTION, DON'T BUY IF DON'T KNOW HOW TO USE, AND THEY DON'T SHOW YOU AT TIME OF PURCHASE.

I recently upgraded to this 14" HP laptop and the size difference is fantastic. It fits perfectly in my bag and feels much more modern than my old, bulky device. The screen is crisp, and it handles all my daily tasks without any lag. Highly recommend if you need something portable!

I didn't realize that this product was only good for a year, that I wasn't getting the program to keep. I returned it.

I do not see 365 benefit as of yet, maybe before my 15-month subscription ends I will see it!

In the course of trying to down load the product a pop up appeared stating the product could not be down loaded and to call a eight hundred number to resolve the issue So I called, it cost me another 130.00 dollars to have the issue removed an the product down loaded to my computer. I will never buy another product like that again. I had to take the computer to Geek squad to go thru computer remove unwanted programs that were installed on the computer by the outfit that dealt with the issues. That left me without my computer for a week. lesson learn.

We were buying a laptop and the salesman told us we could get $20 off Office. Sounded like a good deal so bought it... sales man did not give me the one time purchase card but the one year card! Got home and read the card and was very annoyed and it got taken back! Why pay yearly for something you can buy for the price of a little over two years subscription and get it forever!? Plus the salesman was very incompetent in giving me that to start with!

They make it impossible for you to cancel this after the first year is up.

I didn't know I could get free Microsoft from school. So the guy told me it is recommended to get it and I bought it and cant return ):

please look for free alternitives first and if there is nothing out there that works for you then by all meand spend them means on this software.

Bought this with a computer for my wife not knowing she already had a subscription. They won’t allow you to return it to the store. Only buy it you’re sure you need it.

Furious that this is now a yearly price. I use it rarely now that I am retired, but I cannot find an old copy to use. This is a rip off!

Another program that you just have to have. Wish it was just loaded already.

I found this program less user friendly than the older version. Also, I do not like the annual fees and the fact that I was told I cannot replace it with my older version of Office

Ridiculous that I have to pay for this software every year as I have had Office Suite for years and NEVER had to pay yearly ---- not happy

Basic features. Be aware of the auto renew feature which charges a fee annually and is very difficult to cancel.