Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Crap!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're seniors in our late 60's. I bought this for my husband's computer. After installing it, it kept saying the code was already used. Thus, we never ever able to utilize the product. Waste of money!
No, I would not recommend this to a friendNo clue how to download.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not fond of downloading programs to my devices and this software doesn't make it any easier.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello MrVazquez84, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
if you more than 2 devices purchase Home not Perso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful purchasing this item if you have more than two devices - do not purchase Personal Version...Purchase Home.. You will wind up paying Microsoft another $99.99 for the Home program if you cannot return the Personal version to Best Buy..or try to get a refund from Microsoft. The Home version is good for up to five devices for one year.
No, I would not recommend this to a friendYuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do NOT like this program. I have used previous Microsoft programs for decades with great success. This program did not even try to maintain operational integrity or consistency with those released before. I HATE it and would give money to return to version 7 of office suite. Think I just thought of the solution.... Have the Geek squad install 7 on my new computer!
No, I would not recommend this to a friendI've tried others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased different ones in the past and I have to say I am not satisfied with this one.
No, I would not recommend this to a friendNot user friendly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the new windows 10. The setup is to complicated. Windows needs to go back to the 8 version.
No, I would not recommend this to a friendNot Convinient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like having to sign into my email every time I want to use any of the fetures
No, I would not recommend this to a friendDon't buy a windows 8 computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would stay away from a windows 8 computer it is not user friendly. For those like me who had a windows 7 computers it's not even close. There's a reason Microsoft is scrapping the operating system in just 2 years and replacing it with windows 10. I wish I had held off because now I have to buy another computer at Christmas when windows 10 debuts. Very unhappy!
No, I would not recommend this to a friendnot a fan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its expensive for something you dont use all the time. Im not renewing next year.
No, I would not recommend this to a friendToo short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software is great but the price ot to high for only a year of use
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We're happy to hear that you think Office 365 Personal is great, and we'll pass along your feedback about the subscription. If you have any more feedback you want to share we are always looking for ways to improve our products. You can send us feedback here: https://aka.ms/AA4rinb.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Activation unreadable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the office 356 activation card with a new computer. Not only was it difficult to peel off the strip to reveal the code, it took some of the numbers with it. I was really careful and spent 15 minutes getting this done. Will be returning it to get a new card with hopefully a readable code. Probably better off just buying it online.
No, I would not recommend this to a friendOther issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product good its difficult to use on actual item. Not sure i will use all.
No, I would not recommend this to a friendOnly buy this product if you live in the USA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make more than 15 calls to Microsotf, The service is very bad, I DO NOT recommend buying it. Finally I got a billing person who solved the problem and gave me another license because it was NOT useful, I asked him to ask for the refund of the money to BestBuy. Which certainly did not alert me to this problem ...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ignacio,
Office 365 will work for you anywhere in the world. However, the country or region you purchase your software in, is the same country and region you need to activate your software in. So, if you purchased Office 365 in the U.S., it won't work unless you activate it in the U.S. After you activate it, you can take your machine anywhere and your software will work.
In the future, know our Customer Support Team is always ready to assist you.
Take care,
Jo
Office Customer Care
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned laptop; program was not needed due to laptop internet setup issues
I would recommend this to a friendHard to understand and follow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really having a hard time adjusting to the various screen displays and it is just frustrating...
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great Software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best software on the planet! I use all of various suites of software to improve my life. It has enhanced my ability to organize and manage every aspect of my life.
I would recommend this to a friend Too much money for nothing special
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter spent the money and never used the service. It’s way too expensive when you can just buy the one time windows office for the computer. It’s just as good and only one time payment. She just didn’t need the service only needed windows and excel which is in “office”!
No, I would not recommend this to a friendFair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be better if its 24 months instead, they could have done better
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there Andrea,
If you want a 24 month subscription you can simply activate a second 12 month subscription to your same Microsoft Account.
Best,
Nelson
Windows Customer Care
Empower others to achieve more and share your Windows experience in a review.
Installing this has caused probs with my Imac.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately after having Geek Squad install the software, the computer cannot send email. I have attempted several times to make an appointment with Geek Squad, however, they are always booked up for times I have available. I cannot give a good rating since I cannot use the computer for emails.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Marty,
Lets get your emails working again. Please reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Microsoft 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although my rating is a 1, Microsoft is wonderful! I give it a one because I don't like being forced to purchase this software every year! I feel that it is my choice if I want to purchase this and use it for the next several years without upgrading. I feel this is a money making decision by Microsoft to force a new purchase yearly.
I would recommend this to a friend