Customer Ratings & Reviews
- Model:
- QQ2-01186
- SKU:
- 6344050
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Microsoft Productivity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I grew up with Microsoft. Hard to beat the software package.
I would recommend this to a friendUgh!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was already covered under a previous subscription that I also bought at Best Buy. I wish they could have checked/confirmed and advised me not to purchase additional coverage at this time.
No, I would not recommend this to a friendOutlook a waste!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to uninstall Outlook and reinstall 2007 could not use new version and it took me days to accomplish this including loosing half a month of emails. Wish I had never purchased this package.
No, I would not recommend this to a friendEHHHHH...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It froze a lot, and it claimed unresponsive. Downloading, installing, and setup was difficult and slow.... I would reccomed though. It might of just been me.
I would recommend this to a friendCan’t review couldn’t enjoy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to use this software due to issues with the laptop for which the manufacturer attributed to the software.
No, I would not recommend this to a friendUpdated Office 365 subscription
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Office 365 subscription with my new laptop. It took me a while to get used to the new look but I found a tutorial that make it easy!
I would recommend this to a frienduseless product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it together with a computer for a friend. had to return the computer, but got stuck with this product. obviously nobody told me that this could happen.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike,
We recommend that you reach out to Best Buy to see if they will help you return this since you no longer have the computer you purchased it for.
Best,
Nelson
Office Customer Care
BE CAREFUL WHEN ORDERING WITH A COMPUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when ordering this with a computer, if you return the computer, you will likely not be refunded for this even if you don't use it!!!
No, I would not recommend this to a friendMicrosoft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Microsoft 365 , helps me with all my products. Thanks
I would recommend this to a friendFunctional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like (well, HATE, actually) being limited to an annual "rental" of the software. Will revert to older version, or alternate product, at end of first "subscription" period.
No, I would not recommend this to a friendOffice personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not load onto compter- I will getting an exchange for both items, As I am sure, since I just bought and now having to use my other computer- I be there later in the day, or tomorrow.
I would recommend this to a friendVery unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I get to pay $50.00 every year for a product that is not too easy to use, (I still have a tower from 2006 so I can use the windows xp) and this is supposed to be better? Very unhappy
No, I would not recommend this to a friendCouldn't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't install. Travelled to Nigeria before trying to install. Works only in USA. Was not notified even when I said I was taking it to Nigeria. Had to buy another one
No, I would not recommend this to a friendMicrosoft 365
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install on my new mac computer. The ITB of one drive storage is worth it alone. The personal vault features gives that added security for sensitive files. The copilot AI features that is built right in is helpful with documents and emails etc.
I would recommend this to a friendMonopoly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest gripe is that, you now have to pay for renew 360 every year. That is such a joke! Better to just use an older version and not have to keep paying for it over and over again!
No, I would not recommend this to a friendCaused a pop up every two week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put on computer and a week later and this week a box pops up virus click to fix Microsoft number is in India and when I ? Them they hang up I had to pay geek squad to remove virus and it happened again
No, I would not recommend this to a friendDead End
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never been able to activate the product. The BB instructions do not work. I immediately get an error message that I need to go to Settings blah, blah, blah, blah.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Paul,
What you're experiencing is not what we want for our customers. So we can get you successfully set up with Office, please contact our Customer Support Team for personalized assistance at this link: https://support.microsoft.com/en-us/contactus/
We wish you well.
Sincerely,
Jo
Office Customer Care
Disappointed it's one year and you have to pay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are some things that should be included in basic computer use and I feel that Microsoft office, PowerPoint etc should be just that. Upset that I have to pay again for another year.
No, I would not recommend this to a friendAuto renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in the Winter Garden Store and nobody told me about auto renew. In terms of software, is the best one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you didn't know about the auto renew. We recommend that you reach out to Best Buy for help with that. We're glad you think our Office is one of the best.
Have a good one,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Microsoft word
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft word is amazing & I did get a discount I would say I was happy with this purchase.
I would recommend this to a friend