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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38677 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1897 Showing 37,921-37,940 of 38,676 reviews
  • Rated 1 out of 5 stars

    For light user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son in college after his Apple went missing. He asked what the return policy is, enough said?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never used this item

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used this item after purchasing and could not return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many issues being internet based

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have continued issues getting it to work site is down too often. Wish it was installed directly onto system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    More Microsoft garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are they thinking there software keeps getting worse and there practices more abusive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Challenging

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use. I was not able to install and use product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and setup on my Macbook which I was slightly concerned about since I have never done a subscription.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Perfer the disk?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like that you are not able to buy the disk as you did before? Not a fan of this product?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost the card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost the card with the code. I am going to get charged for a year subscription

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're sorry to hear that you lost the key card. We hope you are able to find it.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed as I cannot even install this product. I want to return this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just out and buy Microsoft office. Essentially you pay a yearly fee to use microsoft office and skype

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has all of this for free. Dont buy this. You don't need it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it's too much money. Get a Google account and get the same thing for free.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Its worth it! Just pay for it up front and have for a lifetime. The apps help me stay organized.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEEWARE ! Bait and switch on the Microsoft 360 ren

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bait and switch on the Microsoft 360 renewal. NEVER buy from them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many steps to download wanted too many accounts information.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't work says it is an invalid #. Tried dozen times and have got no where

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Software does not work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software does not work at all. I will be taking my laptop into Best Buy for Servicing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Old card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticker pulled code off with it. 16 phone calls and 8 emails later I still can't use the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    g-Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope my grand daughter gets enough use of this program, that she might learn something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Typical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fights me on installation on email address. Ergo not installed Not satisfactory even for Microsoft.

    No, I would not recommend this to a friend
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